★★★★★
based on 3238 reviews published
Latest customer reviews
Order received quickly and was exactly what I expected.
The site is a bit slow and had some technical bugs but the delivery was super fast following my request so very satisfied! Thank you
In response to feedback like yours, we have recently carried out maintenance work on our site. It is now faster and most of the technical problems have been solved to enable our customers to place orders more easily and serenely.
Yours sincerely
The team at La Lainière de Wazemmes 🧶
Super wool. A little confusion in the wording of the kit received. I hope you'll sort it out
Could you please tell us exactly what the error is so that we can correct it?
Thank you in advance.
Yours sincerely
The team at La Lainière de Wazemmes 🧶
Beautiful wool, very fast shipping
Perfect! As much in the quality of the product as in the delivery! Just great!
Super fast delivery, beautiful wool, as described. Will recommend!
Very good. Fast delivery time.
Right price lots of choice fast shipping
Great selection of wools and super fast shipping!
The wool is really beautiful.
Received quickly, thank you
Order sent very quickly....vite reçue! Very efficient....
Delivery of the parcel with 2 balls of wool fast but normal for 8€ shipping costs
I received my order very quickly. The wool is of very good quality. I am satisfied with my purchase.
Perfect service!
Perfect
Fast shipping and good communication with the store by phone. Unfortunately 2 balls of Mariana Austermann yarn arrived with defects (worn threads, and broken inside the ball = moths or caterpillars?), this was the first time.
We are very surprised to read your words and apologize for the inconvenience. If you haven't already done so, please contact us by e-mail at [email protected] to inform us of the defect identified in your balls (with photos if possible) so that we can work out a solution.
Best regards,
The team at La Lainière de Wazemmes 🧶
Fast service. Malmedy wool is pleasant to knit, and the colors meet my expectations. Thank you very much.
Great timing
Delivery ok and product nothing to say what I expected
Fast delivery good quality wool unbeatable price
Thank you everything was perfect
Nothing to report
Very good value for money
Very fast delivery, I recommend
Purchase of carded wool for felting. Perfect product and beautiful colors! Fast delivery and receipt of parcel. I recommend
Fast, efficient service, using recycled cardboard. Well done!
Hello Very nice wool. Réception rapide . Merci à l'équipe . A bientôt
Impec. Package conforms to order and arrived as expected. Rosine
Perfect
Order quickly processed and delivered just as quickly
Fast and correct delivery on time. Thank you, I'll be ordering again.
I always appreciate your kindness when I'm in Wazemmes. I'm glad you ship too. Au plaisir
Perfect
Satisfied with wool quality
Satisfied with my order, lots of choice and received very quickly.
I am very happy with the service of la lainière de Wazemmes and the quality of the wools I choose.
I ordered 3 kits including 3 balls of wool, 1 hook and 1 wool needle. I only received the wool. I reported the problem to the store by email and they asked for my order number, which I gave them.
We're sorry to read that you weren't fully satisfied with one of our products, and we understand your misunderstanding. However, it is clearly stated on the product sheet that the kits include the balls and the technical data sheet, and that the accessories are optional (which also explains the low price of most of our kits). We made this choice to leave our customers free to choose whether or not to buy needles or hooks, because some of them already own these accessories and don't feel the need to buy new ones. The aim is to be able to compose the kit according to your needs.
What's more, when we exchanged messages, you clearly indicated that you hadn't ticked the box to add the hook to your kit (which we checked when we looked at your order). So you understand that we can't send you this product free of charge if you didn't select it when you placed your order. Based on your comment, we'll try to notify you otherwise that accessories are optional, to clear up any future misunderstandings.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
The wool is just what I expected Excellent value for money!
The wool is very beautiful.