★★★★★
based on 3235 reviews published
Latest customer reviews
Quality wires, fast shipping
Uncomplicated and clear
Fast delivery, prompt and attentive after-sales service, the only downside being that the delivery box is sometimes too fragile.
Clear site, easy ordering, very fast shipping, but high postage costs.
There's so much choice that it's best to have been to the store at least once to get acquainted with all the wools and cottons. After that, it's easier to know where to look on the site. The new site is very clear and orders are dispatched very quickly. Order placed in the evening and shipped the next day!
Easy enough to use
Sometimes difficult to see references to order
Choice and low prices
Super site! My order arrived very quickly, even the restocking.
Very professional ... wool well packed ... fast ... I would recommend ...
Compliant product nothing to complain about
Super
Fast service top reception!
Compliant order, very fast delivery, beautiful product
Very good, very clear, but a little cumbersome to use.
The wool is beautiful. The delay is a little long.
Fast, serious, friendly. Thank you very much.
Lots of choices. I called for my order and got a very nice and professional lady. I already plan to recommend. Very large selection.
Always on top
Perfect timing and quality of wool
Fast delivery
Fast and accurate service.
Very good
Great color and quality
Very fast shipping
Very nice quality cotton with many colors. Fast delivery but shipping is a bit expensive.
Congratulations on the online store!
Good site, pleasant welcome and good resolution of "problems"
Very responsive, and a very good advisor
Very easy to use
Very fast. Nice product, as ordered
Thank you, it's perfect
Quick and easy
Very good and very serious
Very good fast delivery
The coordination between the various people in charge clearly needs to be improved, as I waited over a month for an order because someone "forgot" to let me know that one of the products I'd ordered was sold out. I had to call myself, fed up with the delay. Then there was an error about the amount of the refund. Finally, a commercial gesture was made and I thank them, but the customer treatment really needs to be reviewed.
Wool that met my expectations. However, the package was too small to fit in the letterbox. I had to take a cutter, pull out the wool...and crush the box to get it out! What's the point? You might as well pick up the package at the post office, it's more correct. Very expensive shipping costs.
Great order and tracking!
Very good ... very responsive fast delivery ...postage a bit expensive
Very good quality and a very fair price