/10
★★★★★
based on 2913 published reviews
★★★★★
based on 2913 published reviews
Latest positive customer reviews
5/5
★★★★★
All went well.... Order delivered on time
Denyse L.
purchased on 09/07/2024
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5/5
★★★★★
Perfect
Christine T.
purchased on 12/07/2024
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5/5
★★★★★
Super quality chenille wool that's finally worth it ☺️
Marina M.
purchased on 12/07/2024
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5/5
★★★★★
Very good and very fast
Anita P.
purchased on 10/07/2024
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4/5
★★★★☆
Perfect... Except for the package being opened in the mailbox. Packaging too light or fragile.
Christine L.
purchased on 11/07/2024
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Answer from
La Lainière de Wazemmes
Hello,
First of all, we are delighted to read your satisfaction with our products. As far as the package is concerned, we can assure you that it was packed with the utmost care and was intact when it was shipped. Unfortunately, packages can sometimes be damaged in transit, for which we apologize.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
First of all, we are delighted to read your satisfaction with our products. As far as the package is concerned, we can assure you that it was packed with the utmost care and was intact when it was shipped. Unfortunately, packages can sometimes be damaged in transit, for which we apologize.
Yours faithfully
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
Malmedy, very pleasant to knit, no stinging, no shrinkage, no pilling. Good value for money.
Chantal D.
purchased on 09/07/2024
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4/5
★★★★☆
Very good products but shipping costs a bit high
Celine R.
purchased on 11/07/2024
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5/5
★★★★★
A good experience that I'll be repeating soon.
Christine L.
purchased on 29/06/2024
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5/5
★★★★★
Ecxellent
Claude C.
purchased on 10/07/2024
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5/5
★★★★★
Always happy except for one time when I wanted to return things done or it cost me a lot of money.
Genevieve H.
purchased on 10/07/2024
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Answer from
La Lainière de Wazemmes
Hello,
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
We are delighted to read that you are satisfied with our products and services. As far as returns are concerned, if they are not due to a defect or error on our part, they are indeed at the customer's expense.
Best regards,
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
Always satisfied, but for once I have an Alaska jean ball full of defects. The yarn is badly braided at times. I hope this isn't the case with the whole lot 🤞
Sylvie G.
purchased on 06/07/2024
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Answer from
La Lainière de Wazemmes
Hello,
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
We are sorry to read that one of our products did not bring you satisfaction. If you have not already done so, please contact us by e-mail at [email protected] or by telephone on 03 20 51 39 98 so that we can find a solution to replace the faulty ball and inform our supplier of the exact reference. It's unlikely that this defect will be found on the whole batch, but if you notice it again on another ball, don't hesitate to let us know!
Best regards,
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
Very good communication and reception.
Dominique L.
purchased on 09/07/2024
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5/5
★★★★★
Perfect!
Jean Pierre G.
purchased on 08/07/2024
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5/5
★★★★★
Very satisfied with my previous order, very fast delivery. Order returned due to color issue.
Marie-annick R.
purchased on 09/07/2024
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5/5
★★★★★
Very good quality, nothing to complain about
Sophie G.
purchased on 08/07/2024
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5/5
★★★★★
Very happy with the order, which was everything I expected. I will not hesitate to place further orders and to recommend you....
Chantal N.
purchased on 09/07/2024
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5/5
★★★★★
Very good and very fast
Claire S.
purchased on 07/07/2024
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4/5
★★★★☆
Delivery costs too high.
Angelita D.
purchased on 07/07/2024
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Answer from
La Lainière de Wazemmes
Hello,
First of all, we totally understand that you may find this too high. However, given the tariffs imposed by the various carriers and the current economic climate, it's very difficult for us to do less. We already offer free delivery on orders over €50 in France.
Best regards,
The team at La Lainière de Wazemmes 🧶
First of all, we totally understand that you may find this too high. However, given the tariffs imposed by the various carriers and the current economic climate, it's very difficult for us to do less. We already offer free delivery on orders over €50 in France.
Best regards,
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
Very fast delivery and quality products. Thank you
Nadine E.
purchased on 07/07/2024
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5/5
★★★★★
Wool always of excellent quality, easy to knit, bright colors, thanks to the whole team.
Cecile V.
purchased on 01/07/2024
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5/5
★★★★★
Great price and perfect delivery.
Catherine L.
purchased on 03/07/2024
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4/5
★★★★☆
Tres bon cite bonne qualiter les couleurs son superbe content
Alain L.
purchased on 04/07/2024
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5/5
★★★★★
I am completely satisfied with my order.
Jacqueline D.
purchased on 03/07/2024
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5/5
★★★★★
Wool received quickly. Complies with my request
Françoise P.
purchased on 04/07/2024
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5/5
★★★★★
Quality threads and very fast delivery. Do it again....
Catherine N.
purchased on 03/07/2024
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5/5
★★★★★
Quality as described workmanship very pleasant good quality very competitive price
Michelle C.
purchased on 03/07/2024
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5/5
★★★★★
Very good
Virginie P.
purchased on 03/07/2024
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5/5
★★★★★
I had a problem with my Colissimo and the team at la lainière were extremely efficient.
Sophie L.
purchased on 03/07/2024
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5/5
★★★★★
Perfect! Fast and careful delivery! Impeccable item. Highly recommend
Sophie M.
purchased on 04/07/2024
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5/5
★★★★★
👍
Danielle L.
purchased on 03/07/2024
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5/5
★★★★★
Tb
Marie France M.
purchased on 02/07/2024
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5/5
★★★★★
Nothing to report. As expected.
Christiane L.
purchased on 02/07/2024
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5/5
★★★★★
Fast and efficient
Résillot B.
purchased on 03/07/2024
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5/5
★★★★★
Very fast delivery and the colors are exactly what I wanted.
Lucette B.
purchased on 01/07/2024
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5/5
★★★★★
Very good as usual for wool and delivery
Marie Brigitte S.
purchased on 02/07/2024
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4/5
★★★★☆
Choice price speed of delivery Just lacks parcel tracking .....
Annick D.
purchased on 03/07/2024
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Answer from
La Lainière de Wazemmes
Hello,
We are delighted to read your satisfaction with our products and services. Regarding parcel tracking, whether for Colissimo or Mondial Relay, an e-mail is always sent automatically to your e-mail address as soon as the parcel is labelled. You may have been the victim of a technical malfunction, or the e-mail may have arrived in your spam folder. We apologize for any inconvenience.
Kind regards,
The team at La Lainière de Wazemmes 🧶
We are delighted to read your satisfaction with our products and services. Regarding parcel tracking, whether for Colissimo or Mondial Relay, an e-mail is always sent automatically to your e-mail address as soon as the parcel is labelled. You may have been the victim of a technical malfunction, or the e-mail may have arrived in your spam folder. We apologize for any inconvenience.
Kind regards,
The team at La Lainière de Wazemmes 🧶
4/5
★★★★☆
Transport too expensive; a gesture to loyal customers would be welcome
Michelle N.
purchased on 03/07/2024
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Answer from
La Lainière de Wazemmes
Hello,
We fully understand that you may find our shipping costs too high. However, you should know that we are dependent on the rates imposed by the carriers who deliver and that, given the current economic situation, we can hardly lower our delivery charges any further. In addition, we would like to remind you that we have a loyalty program in place on our site with an accumulation of points, and that we always offer delivery for all orders over €50 in France. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
We fully understand that you may find our shipping costs too high. However, you should know that we are dependent on the rates imposed by the carriers who deliver and that, given the current economic situation, we can hardly lower our delivery charges any further. In addition, we would like to remind you that we have a loyalty program in place on our site with an accumulation of points, and that we always offer delivery for all orders over €50 in France. Thank you for your understanding.
Best regards,
The team at La Lainière de Wazemmes 🧶
5/5
★★★★★
I am very satisfied with your fast service. I appreciated your kind gesture of offering me free delivery. Your store is great! I received my parcel very quickly and well packaged. Many thanks to all of you. See you soon.
Caroline S.
purchased on 02/07/2024
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5/5
★★★★★
Very pleased with my purchase. Nice yarn and pleasant to knit!
Dominique C.
purchased on 28/06/2024
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5/5
★★★★★
Order received quickly. Careful packaging. Very good quality wool in very nice colors.
Hélène M.
purchased on 03/07/2024
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5/5
★★★★★
Fast shipping
Martine B.
purchased on 01/07/2024
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5/5
★★★★★
Nothing to complain about fast delivery satisfied
Evelyne E.
purchased on 02/07/2024
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5/5
★★★★★
Fast delivery, perfect service
Carole B.
purchased on 02/07/2024
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5/5
★★★★★
Satisfaction
Huguette C.
purchased on 01/07/2024
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5/5
★★★★★
Fast delivery and compliant items
Isabelle B.
purchased on 02/07/2024
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5/5
★★★★★
The CaMaRose cotton arrived very quickly, and the colors are as shown in the photos on the website. I am very satisfied with my order!
Corinne C.
purchased on 01/07/2024
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5/5
★★★★★
Fast delivery. Quality products.lots of color choices.recommend.
Christine M.
purchased on 01/07/2024
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5/5
★★★★★
Fast perfect wool very beautiful and good quality
Valerie B.
purchased on 30/06/2024
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5/5
★★★★★
I recommend it, I've never been disappointed with an order. The value for money is there.
Josette D.
purchased on 01/07/2024
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5/5
★★★★★
Nice choice of knitting yarns, great price, good quality, fast delivery, very happy with my purchase.
Pascale B.
purchased on 29/06/2024
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5/5
★★★★★
Order received very quickly! Perfect! Thank you ☺️
Sylvie S.
purchased on 28/06/2024
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5/5
★★★★★
I had a small delivery problem, but after complaining my parcel was sent back to me, the service was very reactive.
Ginette L.
purchased on 30/06/2024
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5/5
★★★★★
10/10 Excellent service Top reaction
Pascale G.
purchased on 29/06/2024
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5/5
★★★★★
No worries.bien arrivé Y a plus qu'à
Martine C.
purchased on 29/06/2024
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5/5
★★★★★
Great, the colors of the Annel Max cotton balls match the image on the site.
Rosine A.
purchased on 28/06/2024
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5/5
★★★★★
Very good
Laurence G.
purchased on 30/06/2024
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5/5
★★★★★
Great selection and very good advice.
Margaux G.
purchased on 30/06/2024
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5/5
★★★★★
Good order tracking. Wool not yet used.
Brigitte K.
purchased on 27/06/2024
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5/5
★★★★★
Quality wool for every budget. Fast service
Francine B.
purchased on 28/06/2024
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5/5
★★★★★
Impeccable preparation (in ecological mode too), colors true to the site and fast delivery as always. I order regularly and am never disappointed.
Marie-pierre P.
purchased on 28/06/2024
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