The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
A fairly serious defect should have been detected before shipping.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. As indicated in our previous email exchanges, we invite you to return your pipe so that a qualified craftsman from Saint-Claude can make the correction for free. This will allow you to continue smoking your pipe without it deteriorating further. Our entire team remains at your disposal if you need further clarification.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2021
Perfect. Timely, clean package. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2021
fast delivery and good packaging. shop to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Overall good.
However, two remarks seem necessary to me:
To help people realize the real size of a pipe, put a coin next to it.
As a beginner, this would have been a great help
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
My e-reader was packaged but not entirely, it was sticking out of the cardboard box
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
The filters are not as good as those purchased previously.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/04/2021
the pipe is too thin in the mouth and sometimes detaches from the pipe itself....
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Response from La Pipe Rit
Hello and thank you for taking the time to write to us about your recent order. The Saint-Claude pipe you just acquired has a special, very solid assembly called 'spigot'. To fit the pipe and ensure it holds perfectly with the body of the pipe, you just need to fit it together firmly. Indeed, with this type of assembly, it is necessary to push the pipe well so that it fits into the mortise. To provide you with more information, our team will contact you directly at your email address right away.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Nothing to report..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2021
We knew it, we were not disappointed, Excellent in terms of navigation for ordering, and for tracking delivery. Keep it up! Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2021
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2021
Good responsiveness. Information that helps a lot in the choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
good. We could expand the choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Beautiful Peterson Standard 305 received in 48 hours. Efficient and fast service. Good packaging to ensure safe transport. Nothing to complain about. All the guarantees of a serious company, I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
No issues. Minor problem with Colissimo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2021
Very user-friendly and functional site with a remarkable dynamic inter-page aesthetic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
My order arrived much faster than I expected, well packaged, well protected, not too much packaging, so excellent. The only downside is that I had ordered it as a gift package, which was not done (a minor issue regarding the quality of service).
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Response from La Pipe Rit
Hello and thank you for taking the time to contact us regarding your order placed through our online store. Our team does indeed pay special attention when preparing packages. We are keen to present the products in the best possible way. The gift wrapping option was not selected during your online purchase, which is why it simply was not done. We take this opportunity to wish you much enjoyment in smoking your new pipe! Please do not hesitate to contact us by email or phone if you need further details regarding the use or maintenance of your Vauen pipe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
Important choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
2000
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
Everything is perfect, I will soon look for a pipe in sea foam
Thank you
JM. Faucher
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2021
Effective, simple and coherent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2021
very beautiful box to see with time and use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
reliable site. fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2021
It's easy to get lost and it's quite difficult to find what you're looking for, but the service is impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2021
Very light pipe, pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Pretty little pipe that I received quite quickly and very well packaged. I would have liked to buy a tobacco pouch to store the pipe, tobacco, and the rest but they are too expensive for me and the mini ones are too basic, at an affordable price, to store the 'topo'. Just enough to stuff your tobacco, that's all. After that, there is no advice or anything to buy a brand of tobacco. However, overall I am quite happy and the customs tax did not ruin me, CHF8.-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
No problem with the order and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2021
Nothing to report. Fast and quality delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
speed quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2021
Fast shipping and well packaged!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Products conform to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2021
Nothing to add
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
The site is very well done and offers interesting advice for beginners. However, not everything is up to date. For example: the civette 'the sultan' in Dijon was sold over a year ago. The new owner is not a pipe enthusiast...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Very fast delivery, and good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
I didn't know there was no filter: too bad.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2021
I never respond in writing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
Good, conforming
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
No problem, good communication and fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Easy navigation and a wide variety of products.
A larger number of pipe carving blanks would be welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Very nice well-designed site, full of good advice, you can easily spend a long time discovering everything. Fast delivery even to Switzerland. Small downside for customs fees.
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