The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
- no information on the use of the cleaning product - the box of 100 filters was not sealed with adhesive tape
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Response from La Pipe Rit
Hello and thank you for sharing your comments through the Avis-Vérifiés platform. All the information about the cleaning product you chose is available on our website, directly on the product page. We invite you to refer to it if you need details about its use. Meanwhile, you can of course contact our team by email or phone as one of our advisors can easily provide all the answers to your questions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2022
Item corresponds to the description..pleasant to smoke
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2022
Nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2022
HOW IS IT THAT I DO NOT HAVE A FILTER SYSTEM ON THE PIPES YOU RENOVATED ?????
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Response from La Pipe Rit
Hello and thank you for taking the time to send us these few words through the Verified Reviews platform. As agreed in the quote you validated, the workshop has carried out the various repairs on your pipes so that you can use them again for many years. We also invite you to contact our team directly by email or phone if you have any questions/comments on this subject.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2022
Perfect except for the shipping cost for such a light package
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2022
Hello the pipe is pretty and light.
In the photo you show us it is signed while the one we receive is not. ????
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Response from La Pipe Rit
Hello and thank you for taking the time to give us this feedback following your order. The St-Claude pipe you chose is a limited series, handcrafted. Therefore, only a few pieces have been produced in the workshops. According to your message, it seems that the craftsman forgot to make the marking (visible on the side of the briar stem). Also, we can of course ask the craftsman to do what is necessary for this engraving to be made. For this, I invite you to contact our team directly by email or phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2022
Delivery time OK. Quality of the package perfect. Products very well protected. Thank you and see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
No problem, thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2022
well received, happy, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2022
I was able to order without any problem, however, it is difficult if not impossible to cancel an order for another pipe.... which remains pending...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Too bad you can't pay in installments, otherwise very good quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2022
good quality pipe but a bit pricey for a pipe of this size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2022
Too many out of stock models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2022
Reliability and punctuality in order tracking
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2022
It's a shame that for the order of a corn cob pipe, you do not offer the appropriate filter and that we have to look for it on another site.
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Response from La Pipe Rit
Hello and thank you for your feedback regarding this corn cob pipe from the Missouri Meerschaum brand. On our online store www.pipe.fr, we pay special attention to the presentation of each pipe and the complementary products that may be interesting to select with the pipe. In this case, some corn cob pipes accept the use of specific filters and others do not. In case of doubt, do not hesitate to contact our team (whether by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Beautiful pipes, good shipping and timing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/08/2022
One of the 2 pipes I ordered had a clogged stem, which proves that the quality control was insufficient, especially for a reputable brand like ROPP.
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Response from La Pipe Rit
Hello and thank you for sharing your feedback regarding your online order. Our team will certainly pass this information on to the manufacturer so that this issue does not happen again. We also wish you much enjoyment in smoking your new pipes from the French brand Ropp.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2022
Very good products and considering visiting your shop in St Claude
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2022
Generally good.
I am satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
Overall I am satisfied with this deal but I would have liked the products inside to be made in France! However, very nice presentation and fast delivery without problems. Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2022
Fast shipping and in perfect condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2022
conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Heavy pipe in the mouth for the August 2022 model
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2022
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/08/2022
The strengths: Very careful shipping, beautiful pipe signed by its creator. (Pierre Morel), some advice for smoking this pipe well. The negatives: The only issue is a small hole on the side of the pipe (really a shame, given the high price, and the fact that it is made by a renowned artisan, we expect a flawless pipe). This does not hinder its use or its beauty.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2022
Very good site well detailed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Clear and easy to browse
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Response from La Pipe Rit
With your email you announced adding as a gift a pipe sacrifice. I saw the photo, but unfortunately you added a little thing that does not correspond at all with the gift you showed. For this reason, I decided to no longer order my pipes and accessories from your establishment. Delivery #LI047951 of 28/07/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
The site is only partially accessible (visually impaired), the delivery time is respected, the purchased items conform to the descriptions provided, communication with customer service is very good (responsive email replies).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
Orders are conforming and processed quickly. However, some products may have slight aesthetic defects (especially the pipes)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2022
Give my opinion? Sorry I have no opinion. But I would like to be left alone every time I place an order.
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Response from La Pipe Rit
Hello and thank you for taking the time to write these few words. Following an order placed on our site www.pipe.fr, an email is automatically sent 7 days later to know our customers' opinions on the products they previously purchased. This feedback is important as it allows us to improve our products and services in general. However, of course, it is not mandatory to respond to this email. Additionally, you can unsubscribe at any time by clicking on the link located at the end of each email (sent via Avis-Vérifiés).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2022
Quality pipe and very elegant. Perfect smoking and draw.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
The pipe is excellent, however, delivery price is absurd
Response from La Pipe Rit
Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. Once you have created your account and entered an address, prices are automatically displayed without taxes if that address is non-EU. Regarding shipping to the Ukraine, the cost is 22€. It's the same price for 1 or more pipes. We are actually trying to get the best shipping fees for all the deliveries we send everyday throughout the world. We hope you will appreciate smoking your new pipe "The Lord Of The Rings". Yours sincerely.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Lack of choice for more modest budgets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
satisfied. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
FAST DELIVERY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Orders are delivered quickly, a downside to having a good pipe, they are very expensive, less than 100€ they are not very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2022
Well, nothing more to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
Good, no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
Maybe better photos...
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