Customer reviews of La Pipe Rit

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
5 15,1k 89% 4 1 363 8% 3 267 2% 2 54 0% 1 109 1%

Summary of reviews

The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.

Reviews 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Better but this 3rd pipe that I order in a short time has a filter that is hard to hold
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
The site is well made and easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
Order received quickly, items conform to the order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2019
Very nice object, the plating is very nice; too bad the drawer handle seems a bit fragile; to see in use
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2019
O.K no problem except that they don't have pipes with horn tubes!!
Translated reviews
Response from La Pipe Rit
Hello and thank you for taking the time to send us your message through the Avis-Vérifiés platform. Pipes with a horn tube are indeed quite rare but we still have several models to offer you. For that, I will send you an email directly with the list of pipes mounted with a horn tube.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Just a small problem; I had a 15% discount code when I placed my order but it was not taken into account, but it was a gift so I did not cancel the operation
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
Beautiful items and perfect packaging
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2019
thank you, best regards
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
Hello, I was a bit disappointed by the size which is really small. I will manage. Otherwise, it is beautiful. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
Kudos for the speed of shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
certain orders may deserve a little gift!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
Delivery as expected despite a delayed and quite slow notification. The products are of good quality and the price is affordable.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2019
Order shipped in 2 days and received within 8 days.
Missing 1 star because I was not informed of the day and time of delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2019
great, good choice of pipe
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
I have been a regular customer for 3 years: do you have loyalty benefits for good customers? Otherwise, good site, well done. Only small complaint, some models that go out of stock are not restocked quickly enough
Translated reviews
Response from La Pipe Rit
Hello Sir, you are right, we have not yet implemented a system that would automatically reward the loyalty of our customers on the website. We hope to be able to set up this kind of system soon.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2019
Very intuitive site, simple order and delivery time respected, keep it up, it's very good, thank you and see you soon for the next order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
As far as I'm concerned, the purchases made in previous years have been completely satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2019
The choice of item, ordering process, and receipt within the expected time frame went smoothly. The only downside is that after a similar order, receiving repeated advertisements is particularly annoying. No, I'm not a compulsive pipe buyer and I'm old enough to decide on a new purchase if the desire or need arises!...
Translated reviews
Response from La Pipe Rit
Hello Sir, thank you for leaving us this message following your recent order placed on www.pipe.fr. You are indeed receiving our email communications (twice a month) because you are subscribed to our newsletter 'La Pipe Rit'. However, you can unsubscribe from our mailing list at any time by clicking the unsubscribe link that is systematically present at the bottom of each email. Please feel free to contact us directly by phone if you encounter any difficulties in carrying out this operation.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2019
Nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
Happy as usual with this site. Trustworthy, no problems. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/10/2019
the compliance of the shipment with the order poses no problem. Too bad the pipe was not sent with some filters; this attitude is anti-commercial
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
No problem navigating the site, very clear and well explained on the different products.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
Very good service, but the 48-hour delivery could be specified for mainland France on the homepage.
Otherwise, this is the first time a transfer I made took so many days to be received, but well, as long as everything is done correctly in the end!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2019
Never had any issues ordering from the site (long-time customer!)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2019
I had received a discount code by email. I indicated this in my order and the discount was not applied. After an exchange of emails, the site did not want to go back, claiming that the discount code had not been entered.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2019
You can find a lot of things on the site, but no warranty explanation when encountering a problem...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
fast service .good material .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2019
No problem ...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2019
Very good for the site and its navigation. Delivery and deadlines respected.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/09/2019
good until...
Translated reviews
Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your comment through the Avis-Vérifiés platform. We are contacting you directly by email to obtain more information about your order.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/09/2019
Fast delivery but disappointing product
Translated reviews
Response from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your comment through the Avis-Vérifiés platform. We are contacting you directly by email to obtain more information about your order.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
Nothing to say about the order and delivery. Everything is perfect and compliant. The indication of the pipe model proposed in the box would have been a plus to link it with those proposed in the site catalog (Jeantet Reputation vs Distinction).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
Very good, delivery respected on time and package in good condition with a bonus for the protection of the pipes. Thank you for the free pipe tool.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2019
Very good site. Very well explained, recommended!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2019
It is easy to find what you want. The question is why on the catalog received with the order, there is a cheaper pipe than on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2019
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2019
It's great!!! even far away like in Réunion (974), it arrived much faster than I thought... Thank you St Claude! you are great; soon I will order a new pipe from you. I love seaweed pipes and I think I will go in that direction!!! With Colissimo, it's really fast!!! Thank you for your responsiveness. Best regards, Patrick 974
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2019
Very good for a first order, satisfied with the items as detailed
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/08/2019
Average
Translated reviews
We use cookies for audience measurement and improving user experience.