English 
F
Rating: 4 out of 5
Compliant with the order, but
Prices are increasing
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Prices are increasing
Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 871 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
very good good product
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C
Rating: 4 out of 5
Very good with fast delivery.
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A
Rating: 4 out of 5
-
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P
Rating: 3 out of 5
Fragile, it breaks during cleaning!
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Response from La Pipe Rit
Hello and thank you for sharing your feedback regarding your online order. We are sorry to learn that the corn cob pipes (from the American brand Missouri Meerschaum) do not fully meet your expectations. Due to the very nature of corn cobs, corn cob pipes are indeed more fragile than briar pipes. However, a Missouri Meerschaum pipe can last for years if you take care to handle it carefully, maintain it regularly, and especially smoke extremely gently. Please feel free to contact our team by email or phone, we will be happy to provide you with all the details you need for the maintenance of your pipes.
P
Rating: 4 out of 5
Good customer service: sometimes difficult to navigate the site
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P
Rating: 4 out of 5
avoid colissimo
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J
Rating: 4 out of 5
Satisfied. Thank you.
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A
Rating: 4 out of 5
Easy navigation, delivery OK, overall satisfactory.
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S
Rating: 4 out of 5
As for the site, it's great, easy and intuitive navigation, as for the product I'm waiting on the hardness but for now it's perfect.
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F
Rating: 4 out of 5
Very well detailed site, very fast delivery.
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D
Rating: 4 out of 5
Super service
Customs fees too high!!!!!
For pipes
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Customs fees too high!!!!!
For pipes
E
Rating: 3 out of 5
not clear enough
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Response from La Pipe Rit
Hello and thank you for taking the time to write us these few words following your order through our website. Unfortunately, we are not sure we fully understand the meaning of your comment. Therefore, we invite you to contact our team directly by email or phone. This way, we can communicate more easily with you regarding your last purchase made on our online store www.pipe.fr.
R
Rating: 4 out of 5
Very pretty pipe whose metal tube heats up strongly and quickly.
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S
Rating: 4 out of 5
I am delighted with my purchase from them, they deserve a maximum rating. If I could have given 4.5 stars, I would have done it.
One improvement to suggest: the delivery service (if I remember correctly Chronopost) which does not offer a delivery time slot or delivery to a relay point. This is an important detail in my eyes to organize my day better.
Thank you to the whole team, I am very satisfied with the product I ordered from you. Your site is pleasant to navigate, with images and very good quality content, which helps enormously in choosing from your more than complete catalog.
You can buy from them with your eyes closed.
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One improvement to suggest: the delivery service (if I remember correctly Chronopost) which does not offer a delivery time slot or delivery to a relay point. This is an important detail in my eyes to organize my day better.
Thank you to the whole team, I am very satisfied with the product I ordered from you. Your site is pleasant to navigate, with images and very good quality content, which helps enormously in choosing from your more than complete catalog.
You can buy from them with your eyes closed.
N
Rating: 4 out of 5
Very correct
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D
Rating: 4 out of 5
hello it is good but there is a small issue disassembled the tube of the bowl it is very hard to unclip so that I can clean it there is one thing I would like to know even that I have a question how could I remove the thickness of the accumulation in the bowl thank you have a good day
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B
Rating: 4 out of 5
package received.
it fit in the mailbox which is not always the case even for a small item
thank you
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it fit in the mailbox which is not always the case even for a small item
thank you
A
Rating: 4 out of 5
very good welcome, correct merchandise
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A
Rating: 4 out of 5
I love the PIPERIT site which I am loyal to, but a bit disappointed with my last purchase.
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A
Rating: 4 out of 5
Very good purchase, a quick service. Thank you.
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A
Rating: 4 out of 5
Delivery time longer than announced
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
I was not informed of the delivery day and as a result I was not present, the package was then dropped off at a relay point that was difficult to access due to odd hours, I finally managed to retrieve the package, which is in perfect condition and I am happy with my order but the carrier should choose another relay point for future deliveries, I have already ordered from La Pipe Rit and I will continue, hoping for improvement in delivery details in case of absence of the final customer.
Best regards,
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Best regards,
Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. Your order (dated 28/05/2024) was handed over to the postal services the next morning for delivery to Belgium. We also pass on your comment to La Poste so that this point can be improved for your future deliveries. Our entire team is very happy to learn that you have finally received your package and that the ordered items perfectly meet your expectations. We wish you much pleasure in smoking your new pipe sculpted by master pipemaker Roger Vincent.
A
Rating: 4 out of 5
Delivery times respected and content in accordance with the order
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A
Rating: 4 out of 5
Super service, fast, compliant, a small booklet on another brand of pipe than the one ordered (it's advertising, but it interested me).... Almost perfect. I would just like even more choice of 9mm pipes at reasonable prices, as well as small budget pipe cleaners.
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A
Rating: 4 out of 5
Nice product but too bad it is not varnished because in the photo on the site it appears shiny. A small cleaning brush would be appreciated!
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A
Rating: 4 out of 5
Maybe you could check your items
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very good customer service. Regarding my Danish pipe order, Compass.. the tip is not acrylic but soft ebonite or plastic. A small stock of replacement tips for after-sales service would be wise. Otherwise, the pipe is light and very pleasant to smoke.
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A
Rating: 4 out of 5
Hello, regarding the order and its tracking, nothing to complain about..
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A
Rating: 3 out of 5
I was absent during the delivery and instead of leaving the package in my mailbox, it was placed far from my home.
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Response from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. Your order (dated 23/04/2024) was handed over to the postal services the next morning for delivery to Belgium. We also pass on your comment to La Poste so that this point can be improved for your future deliveries. Our entire team is very happy to learn that you received your package only 48 hours after its shipment!
A
Rating: 4 out of 5
clear, precise and functional
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A
Rating: 4 out of 5
Very easy to use site, very reasonable choice of pipes and very reasonable prices, fast and serious delivery
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A
Rating: 4 out of 5
Good pipe that keeps the tobacco fresh in its flavors, I smoke quality aromatic tobaccos. One flaw: the difficulty in removing the stem to clean the pipe and change the filter. At first, I put on thick gloves and coated it with olive oil (virgin!). But that wasn't effective, so I had the idea to go to the La Pipe Rit site and found Claire's advice, which I thank, and I coated the end of the stem with a bit of soap. It's simple and it works! So, a little gentleness in German craftsmanship, it's easy. Thanks again.
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A
Rating: 4 out of 5
A bit heavy on the pipe '''
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A
Rating: 4 out of 5
Always nothing to say: impeccable package and product without defects.
Just one question: why do some packages arrive at the post office when they fit in a mailbox?
Best regards
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Just one question: why do some packages arrive at the post office when they fit in a mailbox?
Best regards
A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Satisfied with my purchase. However, there was confusion in my mind because I thought I had bought a pipe with a diameter of 9 (and I therefore stocked the corresponding filters) and it turns out that the diameter is different. I then resorted to a metal filter, but that is not what I originally wanted. Other than that, I am satisfied with the speed of the shipment.
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A
Rating: 4 out of 5
Excellent pipe but slow cake. I can't say more for now.
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