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Rating: 5 out of 5
A very nice site that provides good information to the customer.
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Customer reviews of La Pipe Rit
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 16 876 published reviews
Summary of reviews
The online store "La Pipe Rit" is recognized for its impeccable service and professionalism, with customers frequently highlighting the efficient communication and prompt responses. Fast shipping is a consistent theme, with many noting that their orders arrived quickly and securely packaged, ensuring the quality of the products was maintained during transit. The craftsmanship of the pipes is often praised, with customers appreciating the beautiful designs and high-quality materials used, leading to a pleasant smoking experience.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy navigation. Order delivered very quickly.
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A
Rating: 5 out of 5
correct-quick-compliant with the chosen product
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A
Rating: 5 out of 5
Beautiful pipe, meets my expectations.
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A
Rating: 5 out of 5
nothing to say good service
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A
Rating: 5 out of 5
quality product delivered quickly. I recommend
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A
Rating: 5 out of 5
Great, I am in Reunion and I received my filters quite quickly. Perfect!!!
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A
Rating: 5 out of 5
very satisfied with the speed of delivery and the good product!
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A
Rating: 5 out of 5
Navigating the pipe.fr site is easy, I easily found the product that suited me best. The ordering process went smoothly, and the delivery was as expected.
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A
Rating: 5 out of 5
Very nice item, careful shipping
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A
Rating: 5 out of 5
perfect!
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A
Rating: 5 out of 5
Product as described and well packaged.
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A
Rating: 5 out of 5
Serious, fast arrival of the product
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A
Rating: 5 out of 5
Excellent pipe. Meets my expectations
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A
Rating: 5 out of 5
Order received quickly.
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A
Rating: 5 out of 5
very serious site, very pleasant and efficient contact, large selection of quality and ease of search, I recommend.
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A
Rating: 5 out of 5
Very pleasant site and very good service!
Thank you to your entire team!
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Thank you to your entire team!
A
Rating: 5 out of 5
Nothing perfect
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A
Rating: 5 out of 5
Perfect, as always. Thank you again.
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A
Rating: 5 out of 5
Always as serious, I recommend
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A
Rating: 5 out of 5
Nothing to say, don't change anything.
The order is simple, the delivery is fast, professionalism.
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The order is simple, the delivery is fast, professionalism.
A
Rating: 5 out of 5
Very nice product.
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A
Rating: 5 out of 5
The site is well made, ordering is easy. The delivery times are short and the products delivered have always matched my orders.
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A
Rating: 5 out of 5
Very nice ergonomic site. The ordered pipes are superb, the tracking and delivery are very serious. I recommend this site for pipe smokers, many accessories are on display. Really perfect
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A
Rating: 5 out of 5
Very good product and fast delivery.
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A
Rating: 5 out of 5
Very satisfied!
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A
Rating: 5 out of 5
Fast shipping and pipe meets my expectations
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A
Rating: 5 out of 5
This order followed an issue with a previous pipe purchase, the latter had a fatal defect, the customer service was impeccable, fast, I immediately received a credit note that allowed me to buy any item available on the site.
Once ordered, delivery takes 2 or 3 days depending on your location.
Bravo and thank you, the pipe laughs!
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Once ordered, delivery takes 2 or 3 days depending on your location.
Bravo and thank you, the pipe laughs!
A
Rating: 5 out of 5
I appreciate this well-presented site with detailed information. Beautiful selection of pipes and accessories. Many tips.
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A
Rating: 5 out of 5
speed, good packaging.
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A
Rating: 5 out of 5
Excellent service!
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A
Rating: 3 out of 5
Very complete site. Order received within the announced deadlines. Happy with my order.
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A
Rating: 5 out of 5
Fast service. Quality items.
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A
Rating: 5 out of 5
very good site!
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Package arrived quickly. The pipe corresponds very well to what I wanted. Holds well in hand, not too light; the ideal pipe for me
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A
Rating: 5 out of 5
Purchase by phone and I received a great welcome, efficient, fast sale and attentive staff. I recommend you. Good continuation
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Great service, no problems, would recommend.
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Rating: 3 out of 5
Following a crack issue on the first pipe ordered, the sales service provided me with a second one for free. It turns out that despite following the recommendations in the manual and the blog's advice for seasoning and cleaning, the new pipe broke during cleaning and is unusable. My previous pipe bought from my tobacconist lasted 40 years! It seems there is a defect in the bore of the stem or the quality of the briar.
Best regards.
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Best regards.
Response from La Pipe Rit
Hello and thank you for taking the time to write to us through the Avis-Vérifiés platform. Indeed, the pipe you previously purchased was exceptionally replaced. Unfortunately, we cannot proceed with any other free exchanges. As indicated during our last email exchange, to prevent this mishap from happening again, you must gently disassemble your pipes. First, wait for the pipe to be completely cold, then gently pull the stem, in line with its axis, as if it were screwed onto the shank. The best way to do this is to hold the shank with one hand and the stem with the other, positioning your hands close to the joint between the two parts. By following this recommendation, you will not risk damaging your pipes during disassembly. Pipes with a very thick shank are, of course, the most robust. For your next purchase, we recommend opting for a model of this type. Do not hesitate to contact our team by email or phone if you need additional help in choosing a pipe.