4.85/5
★★★★★
based on 16358 reviews published

Latest customer reviews

4 /5
★★★★☆

The site is very good, the speed of response and delivery. However, a small disappointment regarding the quality of the VAUEN pipe. This is not the fault of the site.

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Acheteur Vérifié
purchased on 23/01/2022
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 06/01/2022
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 22/01/2022
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5 /5
★★★★★

I am very satisfied. Soon another order.

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Acheteur Vérifié
purchased on 23/01/2022
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5 /5
★★★★★

Order compliant and complete. Delivered very quickly and with care.

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Acheteur Vérifié
purchased on 22/01/2022
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5 /5
★★★★★

Fast delivery, quality pipe frankly, nothing to complain about ^^

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Acheteur Vérifié
purchased on 22/01/2022
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5 /5
★★★★★

Fast and very professional

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Acheteur Vérifié
purchased on 19/01/2022
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5 /5
★★★★★

Very well done, all the information is there and the images are correct

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Acheteur Vérifié
purchased on 19/01/2022
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5 /5
★★★★★

The customer service was awesome, i talked to them via text because i live in US, they were very nice and helpful!!! The shipping was fast and cheap. It arrived in 10 days, I've ordered pipes here that haven't got to me that fast. The pipes were packed well and arrived in great shape.

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Acheteur Vérifié
purchased on 09/01/2022
5 /5
★★★★★

Very easy navigation

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Acheteur Vérifié
purchased on 05/01/2022
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4 /5
★★★★☆

Everything impeccable. Product, deadline and delivery.

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Acheteur Vérifié
purchased on 12/01/2022
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5 /5
★★★★★

Quick and efficient

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Acheteur Vérifié
purchased on 05/01/2022
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5 /5
★★★★★

Thank you for your very fast shipment

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Acheteur Vérifié
purchased on 19/01/2022
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4 /5
★★★★☆

It's a shame that for small orders (caterpillars and filters) the shipping costs are significant compared to the price of the items…

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Acheteur Vérifié
purchased on 20/01/2022
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5 /5
★★★★★

Very good site, clear with many tips and many videos

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Acheteur Vérifié
purchased on 12/01/2022
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5 /5
★★★★★

Product conforms to the order, fast shipping.

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Acheteur Vérifié
purchased on 13/01/2022
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5 /5
★★★★★

I am satisfied!

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Acheteur Vérifié
purchased on 20/01/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 14/01/2022
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5 /5
★★★★★

Impeccable service, information is easy to find, even for a beginner.

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Acheteur Vérifié
purchased on 10/01/2022
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5 /5
★★★★★

Fast shipping, well packaged.

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Acheteur Vérifié
purchased on 20/01/2022
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 04/01/2022
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5 /5
★★★★★

Delivered quickly, possibility to pay by bank account debit which is very convenient, well packaged, beautiful pipe, BRAVO

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Acheteur Vérifié
purchased on 17/01/2022
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5 /5
★★★★★

The pipe exceeded my expectations by providing me with a new pipe when I only requested a spare part. Thank you very much for this more than commercial gesture!

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Acheteur Vérifié
purchased on 20/01/2022
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3 /5
★★★☆☆

Customer service is present but distant for requests.. Refund and return without problems, but does not take the customer's situation into account at all.

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Acheteur Vérifié
purchased on 30/12/2021
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Answer from La Pipe Rit
Hello and thank you for taking the time to leave us this comment through the Verified Reviews platform. We are sorry to hear that our customer service did not provide you with the expected response. Since the creation of our company in 1996, we have made it a point of honor to ensure the quality of our products and the satisfaction of our customers. Following your order through our website and our previous email exchanges, we confirm that you have a period of 100 days to make a return. Upon receipt of your pipe, we will be able to analyze the mentioned defect and proceed, at your convenience, with a refund of your order or an exchange.
5 /5
★★★★★

Impeccable, fast and the pipe meets my expectations

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Acheteur Vérifié
purchased on 19/01/2022
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5 /5
★★★★★

Excellent, as usual!

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Acheteur Vérifié
purchased on 19/01/2022
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5 /5
★★★★★

Pipe delivered quickly and as ordered

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Acheteur Vérifié
purchased on 17/01/2022
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5 /5
★★★★★

Hello, delighted with my order, nothing to complain about

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Acheteur Vérifié
purchased on 19/01/2022
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5 /5
★★★★★

Speed

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Acheteur Vérifié
purchased on 03/01/2022
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5 /5
★★★★★

Fast and careful shipping, very good.

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Acheteur Vérifié
purchased on 18/01/2022
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5 /5
★★★★★

Compliant with the order, fast delivery, perfect

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Acheteur Vérifié
purchased on 18/01/2022
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5 /5
★★★★★

Bla bla bla

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Acheteur Vérifié
purchased on 18/01/2022
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5 /5
★★★★★

Simple product search by multi-criteria choice. Easy and straightforward.

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Acheteur Vérifié
purchased on 19/01/2022
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5 /5
★★★★★

Easy to read site & complete product presentation

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Acheteur Vérifié
purchased on 11/01/2022
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5 /5
★★★★★

Choice and clarity of the site, speed of delivery and to the questions asked

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Acheteur Vérifié
purchased on 18/01/2022
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5 /5
★★★★★

Very satisfied.

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Acheteur Vérifié
purchased on 18/01/2022
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5 /5
★★★★★

Very good, I recommend this site. In particular on the invoice, mention of the presence of the 9 mm filter adapter - metal filter in a pipe cleaning package. Attention that proves seriousness. Thank you.

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Acheteur Vérifié
purchased on 17/01/2022
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5 /5
★★★★★

The package arrived on time and the product is as described impeccable

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Acheteur Vérifié
purchased on 13/01/2022
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4 /5
★★★★☆

Very good

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Acheteur Vérifié
purchased on 14/01/2022
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5 /5
★★★★★

A quality service

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Acheteur Vérifié
purchased on 12/01/2022
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