4.85/5
★★★★★
based on 16744 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

Very good service. Excellent product.

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Acheteur Vérifié
purchased on 27/11/2021
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5 /5
★★★★★

Impeccable

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Acheteur Vérifié
purchased on 21/11/2021
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5 /5
★★★★★

Very happy with my order: speed of processing and delivery. Product conforms to the photo.

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

Both parcels were sent in record time and corresponded exactly to the chosen item.

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

As always, everything is perfect! Fast delivery, carefully packaged parcel. Superb finish. I have put quite a few accessories in the drawer. Simply, my long pipe cleaners couldn't fit in.

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Acheteur Vérifié
purchased on 27/11/2021
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5 /5
★★★★★

Order well received and within good deadlines.

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Acheteur Vérifié
purchased on 27/11/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

First order for a Christmas gift, fast delivery within the announced deadlines. Very nice item that should please. I am satisfied with my first order.

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Acheteur Vérifié
purchased on 27/11/2021
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5 /5
★★★★★

Always satisfied!

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

Fast order and delivery, in a word efficient!

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Acheteur Vérifié
purchased on 27/11/2021
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5 /5
★★★★★

Everything was perfect

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

A loyal customer of the site, always satisfied with the choice of products offered, the quality of shipping, and the delivery time. I once contacted customer service and the response was more than satisfactory, highlighting the professionalism, availability, and friendliness of my contacts. What more could you ask for?

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

Perfect service

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

First time buying from the Pipe Rit website and I have only good things to say: easy navigation, fairly detailed description with photos of the pipes for sale. Perhaps a bit more explanation on their characteristics and differences would help in choosing when it's for a gift. Very fast delivery.

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Acheteur Vérifié
purchased on 26/11/2021
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4 /5
★★★★☆

Good set

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Acheteur Vérifié
purchased on 27/11/2021
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5 /5
★★★★★

Order delivered quickly, product completely in line with my expectations. Thank you to the La Pipe Rit team!

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Acheteur Vérifié
purchased on 18/11/2021
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2 /5
★★☆☆☆

The pipe in the photo was larger than the one received. Hence my great disappointment as a returning customer

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Acheteur Vérifié
purchased on 26/11/2021
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Answer from La Pipe Rit
Hello and thank you for your feedback regarding this pipe from the Savinelli brand. We always specify the dimensions of the items in the 'Characteristics' section because it is indeed difficult to gauge the size of a product solely from photos. If this pipe does not suit you and you have not yet smoked it, it is entirely possible to return it to us for an exchange for another model. If in doubt, do not hesitate to contact us (either by email or phone), we can provide you with all the additional details you need and guide you in your future choices.
5 /5
★★★★★

No problem

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Everything is fine: the product, the packaging, the delay

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Satisfied with the content of my shipment, which finally arrived safely..

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Acheteur Vérifié
purchased on 26/11/2021
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1 /5
★☆☆☆☆

A very long delivery of very questionable quality items, namely a very expensive pipe of more than limited quality; the price just meets my expectations, maybe I am a bit too difficult. Here is my appreciation following my purchases.

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Acheteur Vérifié
purchased on 25/11/2021
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Answer from La Pipe Rit
Hello and thank you for your feedback regarding your recent order on our online store. Your purchase validated on 25/11 was shipped from our premises the very next morning (that is to say, on 26/11). Then, we obviously depend on the delivery services. As every end of the year, La Poste must adapt as best as possible to cope with a very large flow of parcels. If the ordered items do not perfectly meet your expectations, you can return them for an exchange or a refund. This is entirely possible if the products are still new, never smoked or used. We invite you to contact our team directly by email ([email protected]) to know precisely all these return modalities.
5 /5
★★★★★

Order delivered on time, correct packaging. Product corresponding to the description and of very good quality. I recommend, very good service.

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Acheteur Vérifié
purchased on 25/11/2021
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4 /5
★★★★☆

No problems to report

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Acheteur Vérifié
purchased on 09/11/2021
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4 /5
★★★★☆

Not bad at all! I recommend

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Acheteur Vérifié
purchased on 20/11/2021
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5 /5
★★★★★

Fast delivery, good quality ...

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Acheteur Vérifié
purchased on 24/11/2021
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5 /5
★★★★★

I only find the shipping price high

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Acheteur Vérifié
purchased on 17/11/2021
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5 /5
★★★★★

Professional site with good advice, I highly recommend calling them for advice as they know how to respond well. Thank you.

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Acheteur Vérifié
purchased on 17/11/2021
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 25/11/2021
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5 /5
★★★★★

I am always satisfied with the orders placed

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Acheteur Vérifié
purchased on 30/10/2021
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5 /5
★★★★★

Excellent quality of the marketed products. A team attentive to customers, even for online purchases. Bravo!

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Acheteur Vérifié
purchased on 19/11/2021
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5 /5
★★★★★

Fast delivery, compliant, with top packaging. I am very happy with my purchase. Thank you.

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Acheteur Vérifié
purchased on 23/11/2021
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5 /5
★★★★★

Fast shipping, well packaged, products conforming and of excellent quality!

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Acheteur Vérifié
purchased on 21/11/2021
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5 /5
★★★★★

The site is very well done, very useful for customers. Generally, quality products and very fast and careful delivery. I have already purchased several products over the years and I have never been disappointed! Congratulations and thanks for their products and services!

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Acheteur Vérifié
purchased on 23/11/2021
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5 /5
★★★★★

Great products and fast reception

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Acheteur Vérifié
purchased on 24/11/2021
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5 /5
★★★★★

Very good choice and good advice, I recommend

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Acheteur Vérifié
purchased on 19/11/2021
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5 /5
★★★★★

Hello delivered on time, perfect, I recommend. Best regards

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Acheteur Vérifié
purchased on 22/11/2021
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5 /5
★★★★★

Great packaging and fast delivery! thank you

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Acheteur Vérifié
purchased on 06/11/2021
3 /5
★★★☆☆

In my order, I had added gift wrapping (2 euros). Upon receipt, no gift wrapping. Contacting the company, they apologized citing a surge in orders. No refund made.

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Acheteur Vérifié
purchased on 23/11/2021
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Answer from La Pipe Rit
Hello and thank you for taking the time to send us this message through the Avis-Vérifiés platform. We are sorry that the gift wrapping escaped our attention during the preparation of your package. We have forwarded your feedback to the team in charge of packages to improve our services and ensure this does not happen again. Also, we have just processed the refund for this gift wrapping that was not done. We wish you much pleasure in smoking your new pipe!
3 /5
★★★☆☆

Quite clear, but a bit more details on the product characteristics would be welcome

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Acheteur Vérifié
purchased on 12/11/2021
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Answer from La Pipe Rit
Hello and thank you for sharing your feedback following your online order. On our online store http://www.pipe.fr, we pay special attention to the presentation of our products: a complete textual description, key elements to remember, technical characteristics and dimensions, several photos of the item taken from different angles, and even a 360° view. Our team works hard to ensure you can get the best idea of the item before placing your order. Alongside all this information, you can of course contact us at any time by email or phone. This way, one of our experts can easily provide you with all the details you need for your next order.