4.85/5
★★★★★
based on 16358 reviews published

Latest customer reviews

5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 11/07/2021
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5 /5
★★★★★

Perfect and fast delivery, I recommend the site

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Acheteur Vérifié
purchased on 02/07/2021
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5 /5
★★★★★

Speed, careful shipping

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Acheteur Vérifié
purchased on 11/07/2021
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4 /5
★★★★☆

Well presented, variety of products and delivery times respected

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Acheteur Vérifié
purchased on 03/07/2021
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4 /5
★★★★☆

Product arrived on time

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Acheteur Vérifié
purchased on 05/07/2021
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5 /5
★★★★★

Perfect! Great responsiveness to my questions.

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Acheteur Vérifié
purchased on 04/07/2021
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5 /5
★★★★★

Perfect thank you 🙂

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Acheteur Vérifié
purchased on 12/07/2021
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5 /5
★★★★★

Fast shipping and on

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Acheteur Vérifié
purchased on 02/07/2021
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5 /5
★★★★★

Order without problems

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Acheteur Vérifié
purchased on 09/07/2021
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2 /5
★★☆☆☆

On the preparation of the order and the quality of the product, no complaints. However, the photo on the site suggested a white or cream-colored pipe, it is actually gray, which seems related to the lighting of the photograph. I was a bit disappointed upon unpacking, I admit.

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Acheteur Vérifié
purchased on 04/07/2021
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Answer from La Pipe Rit
Hello and thank you for taking the time to give us your feedback following your online order. We do try to photograph our pipes with the best possible quality, but it is indeed difficult to achieve a rendering that perfectly matches the reality of the product once in hand. Besides the photos, it is also indicated in the descriptive text that this Vauen pipe has a lacquered finish (metallic gray). If this does not fully meet your expectations, it is always possible to return the item in its original packaging for an exchange or refund. For this, we invite you to contact our services directly by email (contact[at]pipe.fr) to know all the necessary procedures for this return.
5 /5
★★★★★

I am eagerly awaiting the new collection of colored pipes

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Acheteur Vérifié
purchased on 10/07/2021
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5 /5
★★★★★

I am delighted with my purchase, serious company, quality product, well packaged, very fast shipping. Lots of usage advice, it seems that the seller wants the product to last as long as possible, unlike planned obsolescence!!! It changes from cheaper products whose quality is far from the specifications. In short, I will not change suppliers anymore. Since you ask for my opinion, then put 10 or 15€ more to buy your products here, you certainly won't regret it. I recommend without hesitation.

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Acheteur Vérifié
purchased on 11/07/2021
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5 /5
★★★★★

Compliant with what is announced on the site. Delivery time respected.

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Acheteur Vérifié
purchased on 04/07/2021
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5 /5
★★★★★

First experience for me as a pipe smoker. A novice in the matter, all the advice found on the site (choice of pipe, use, maintenance...) allowed me to choose calmly (bruyère pipe on the site then sea foam pipe directly in the store). I recommend both the site and the store.

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Acheteur Vérifié
purchased on 09/07/2021
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5 /5
★★★★★

Everything is perfect from A to Z, thank you I will come back!

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Acheteur Vérifié
purchased on 09/07/2021
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5 /5
★★★★★

Hello very happy with my delivery upon unpacking, so much joy, thank you again. Swaelens

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Acheteur Vérifié
purchased on 02/07/2021
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5 /5
★★★★★

Compliant and fast

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Acheteur Vérifié
purchased on 02/07/2021
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5 /5
★★★★★

Good navigation

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Acheteur Vérifié
purchased on 30/06/2021
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5 /5
★★★★★

Very user-friendly site, great choice and especially this is the second time I have placed an order and nothing to complain about the care taken with the package, the merchandise is very well protected and the shipping is super fast (I know what I'm talking about ordering from a .fr site while being in Switzerland is not a guarantee of speed). My tobacco seller is going to be mad at me but I might often come here before going to his store.

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Acheteur Vérifié
purchased on 01/07/2021
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3 /5
★★★☆☆

A bit long delay (more than 6 weeks) and costly repair (50% of the price of the pipe). Regards

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Acheteur Vérifié
purchased on 27/05/2021
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Answer from La Pipe Rit
Hello and thank you for your feedback regarding your pipe whose broken stem needed to be replaced. Upon receipt, we immediately forwarded it to our pipemaker located near our shop in Saint-Claude. Furthermore, we took care to inform you by email that the delay would be a minimum of 4 weeks. However, you are right, the workshop has been very delayed lately due to the summer holiday period and a significant number of requests to process. We apologize for this and hope that you are once again fully enjoying your briar pipe.
3 /5
★★★☆☆

Defect on the varnished pipe part after eight days Lack of quality!!!!

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Acheteur Vérifié
purchased on 02/07/2021
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Answer from La Pipe Rit
Hello and thank you for taking the time to share your feedback through the Avis-Vérifiés platform. We are sorry to hear that the pipe you recently purchased does not meet your expectations. In order to fully understand the issue encountered, our team will need more information. Therefore, we will contact you immediately by email. We invite you to read this message and continue the exchange directly with our specialist in charge of your file.
5 /5
★★★★★

In accordance with the description super quality product pleasant to smoke good value for money recommended for beginners.

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Acheteur Vérifié
purchased on 08/07/2021
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4 /5
★★★★☆

Difficulty in payment (credit card to specify)

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Acheteur Vérifié
purchased on 08/07/2021
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5 /5
★★★★★

All good

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Acheteur Vérifié
purchased on 09/07/2021
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5 /5
★★★★★

Very good pipe

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Acheteur Vérifié
purchased on 30/06/2021
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4 /5
★★★★☆

I like it and the best for me was the speed of shipping.

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Acheteur Vérifié
purchased on 30/06/2021
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5 /5
★★★★★

Very user-friendly site, choice of pipes, and very useful descriptions.

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Acheteur Vérifié
purchased on 06/07/2021
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5 /5
★★★★★

Super

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Acheteur Vérifié
purchased on 30/06/2021
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5 /5
★★★★★

QUALITY PRODUCTS AND SERVICES.

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Acheteur Vérifié
purchased on 30/06/2021
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5 /5
★★★★★

Very good site quality products fast delivery

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Acheteur Vérifié
purchased on 07/07/2021
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5 /5
★★★★★

Pipe ordered on Wednesday evening and delivered on Saturday. Fast delivery. Reading pipe and products delivered in perfect condition.

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Acheteur Vérifié
purchased on 07/07/2021
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5 /5
★★★★★

Everything is OK Thank you

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Acheteur Vérifié
purchased on 07/07/2021
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5 /5
★★★★★

Fast delivery (a few days), in accordance with the product description and well packaged, I recommend without restriction!

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Acheteur Vérifié
purchased on 07/07/2021
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5 /5
★★★★★

Fast shipping, interesting payment in 3 installments by check, careful packaging. Highly recommended!

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Acheteur Vérifié
purchased on 06/07/2021
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5 /5
★★★★★

Still as efficient

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Acheteur Vérifié
purchased on 30/06/2021
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5 /5
★★★★★

Great site! Lots of choices, very responsive customer service!

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Acheteur Vérifié
purchased on 30/06/2021
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5 /5
★★★★★

Varied assortment, okay website, easy ordering and fast delivery.

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Acheteur Vérifié
purchased on 06/07/2021
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5 /5
★★★★★

Serious and fast

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Acheteur Vérifié
purchased on 20/06/2021
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5 /5
★★★★★

Satisfied Very good service

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Acheteur Vérifié
purchased on 05/07/2021
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5 /5
★★★★★

Perfect - nothing to say

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Acheteur Vérifié
purchased on 05/07/2021
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