4.85/5
★★★★★
based on 16358 reviews published

Latest customer reviews

5 /5
★★★★★

No problem, fast delivery and compliant material.

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

Nothing to add

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Acheteur Vérifié
purchased on 23/09/2019
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5 /5
★★★★★

A mail order site like we would like to see more often..! Impeccable and super fast!

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Acheteur Vérifié
purchased on 26/09/2019
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2 /5
★★☆☆☆

The site is correct and the delivery time respected, it's the pipe that is not worthy of a Saint Claude production!!!

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Acheteur Vérifié
purchased on 24/09/2019
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Answer from La Pipe Rit
Hello Sir, thank you for taking the time to leave us your comment through the Verified Reviews platform. We will contact you directly by email to understand the reasons for your dissatisfaction regarding the Saint-Claude pipe you recently purchased.
5 /5
★★★★★

Delivery always fast and packages always very well packaged

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

Very good, very fast after-sales service, very responsive, nothing to say they are on top I recommend

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

SUPER !!!!!! Very nice pipe, impeccable delivery time

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

Excellent service and only good products

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Acheteur Vérifié
purchased on 25/09/2019
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5 /5
★★★★★

Exactly what I expected! Perfect and fast delivery! Bravo and thank you!

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Acheteur Vérifié
purchased on 23/09/2019
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5 /5
★★★★★

Order corresponding to expectations delivered on time. Nothing to say. Satisfied

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Acheteur Vérifié
purchased on 23/09/2019
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5 /5
★★★★★

Fast. Compliant. To recommend.

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Acheteur Vérifié
purchased on 23/09/2019
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5 /5
★★★★★

Very good and easy to understand site

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Acheteur Vérifié
purchased on 21/09/2019
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5 /5
★★★★★

My order met my expectations. The delivery was fast. The site is well designed and helps a novice like me to find their way.

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Acheteur Vérifié
purchased on 20/09/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 22/09/2019
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4 /5
★★★★☆

Nothing to say about the order and delivery. Everything is perfect and compliant. The indication of the pipe model proposed in the box would have been a plus to link it with those proposed in the site catalog (Jeantet Reputation vs Distinction).

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Acheteur Vérifié
purchased on 20/09/2019
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5 /5
★★★★★

Serious site with a very large choice of pipes.

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Acheteur Vérifié
purchased on 23/09/2019
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5 /5
★★★★★

Fast and neat.

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Acheteur Vérifié
purchased on 22/09/2019
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5 /5
★★★★★

Very well done site, very good advice on the phone, impeccable service and delivery

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Acheteur Vérifié
purchased on 19/09/2019
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5 /5
★★★★★

Simply perfect. Very professional site.

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Acheteur Vérifié
purchased on 16/09/2019
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5 /5
★★★★★

The shipment was fast, the pipe was perfectly packaged. Efficient service in every aspect.

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Acheteur Vérifié
purchased on 19/09/2019
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5 /5
★★★★★

Very satisfied with my order, very fast delivery. I have already bought 2 pipes from Pipe Rit in St Claude. This is the first one I buy online...

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Acheteur Vérifié
purchased on 18/09/2019
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1 /5
★☆☆☆☆

I still haven't received my package. The site says we receive it within 48 hours and that it is shipped the same day or the next day. These are lies, it has been almost 10 days since I ordered my package. A total scam.

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Acheteur Vérifié
purchased on 17/09/2019
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Answer from La Pipe Rit
Hello Madam, your package was sent on 18/09/19 (that is to say the day after your order, dated 17/08/19). According to the Colissimo tracking, which we will immediately forward to you by email, your package could not be presented on 23/09/19 due to your absence at the time of delivery. Moreover, the 48-hour delay is, as indicated on our website, valid for delivery in mainland France. We obviously depend on the carriers. In the case of delivery to Switzerland, customs clearance of the package can naturally extend this delay. We invite you to read our email for further details and remain at your disposal by email or phone.
4 /5
★★★★☆

Very good, delivery respected on time and package in good condition with a bonus for the protection of the pipes. Thank you for the free pipe tool.

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Acheteur Vérifié
purchased on 15/09/2019
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1 /5
★☆☆☆☆

The product is not suitable, we are told that the return is possible and at our expense, once returned we are informed that the refund is impossible. Simply shameful.

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Acheteur Vérifié
purchased on 14/09/2019
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Answer from La Pipe Rit
Hello Sir, as indicated in our general sales conditions (and in the response email that was sent to you), the refund is possible for pipes that have not been smoked. However, you used the pipe you received. Then, you returned it to us and requested a refund. Under these conditions, the refund is not possible. Best regards. Claire Mermet, manager.
5 /5
★★★★★

Nothing to report.

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Acheteur Vérifié
purchased on 16/09/2019
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 17/09/2019
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5 /5
★★★★★

Fast delivery, quality products at a reasonable price.

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Acheteur Vérifié
purchased on 16/09/2019
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5 /5
★★★★★

Fast and serious shipping. Product conforms, nothing to say.

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Acheteur Vérifié
purchased on 16/09/2019
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5 /5
★★★★★

The site is very good, my order arrived quickly in solid packaging. Thank you all.

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Acheteur Vérifié
purchased on 14/09/2019
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5 /5
★★★★★

It's good

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Acheteur Vérifié
purchased on 15/09/2019
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5 /5
★★★★★

Order placed on 12/09, received on 14/09 - Bravo, professional!

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Acheteur Vérifié
purchased on 11/09/2019
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5 /5
★★★★★

Everything is ok

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Acheteur Vérifié
purchased on 10/09/2019
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5 /5
★★★★★

Quality of products and speed of delivery

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Acheteur Vérifié
purchased on 10/09/2019
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5 /5
★★★★★

As always, fast and careful shipping, very nice pipes and a lot of choice

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Acheteur Vérifié
purchased on 13/09/2019
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5 /5
★★★★★

Following a delivery problem, it was resolved very quickly. Very efficient customer service. Quality of ordered products excellent. Top notch!

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Acheteur Vérifié
purchased on 20/08/2019
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5 /5
★★★★★

Fast and careful delivery! Quality products.

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Acheteur Vérifié
purchased on 05/09/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 26/08/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 01/09/2019
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5 /5
★★★★★

Perfect and attentive service, the customer is pampered, and their requests are taken into account. I recommend this "online store" to anyone who wants to buy the best products, with the guarantee of not making a mistake.

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Acheteur Vérifié
purchased on 11/09/2019
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