4.85/5
★★★★★
based on 16358 reviews published

Latest positive customer reviews

5 /5
★★★★★

I am a fan of your store!

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Acheteur Vérifié
purchased on 05/07/2018
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5 /5
★★★★★

A fast delivery, a correct customer service, quality products.

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Acheteur Vérifié
purchased on 06/07/2018
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5 /5
★★★★★

Easy access, easy ordering, very fast delivery

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Acheteur Vérifié
purchased on 26/06/2018
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5 /5
★★★★★

Speed and efficiency in execution.

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Acheteur Vérifié
purchased on 04/07/2018
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5 /5
★★★★★

Very good site

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Acheteur Vérifié
purchased on 05/07/2018
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5 /5
★★★★★

EXCELLENT!

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Acheteur Vérifié
purchased on 03/07/2018
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5 /5
★★★★★

Very good, good ergonomics, complete

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Acheteur Vérifié
purchased on 03/07/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 29/06/2018
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5 /5
★★★★★

Very responsive site

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Acheteur Vérifié
purchased on 02/07/2018
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4 /5
★★★★☆

Slow response to a costly item with a hidden defect that makes the pipe unsmokable. I really didn't expect to have to consider asserting my customer rights through legal means from them. Otherwise, attentive, fast, and careful service

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Very serious and responsive shop. Very good follow-up.

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Acheteur Vérifié
purchased on 29/06/2018
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5 /5
★★★★★

For Switzerland, please indicate customs taxes

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Very good site 😉

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Acheteur Vérifié
purchased on 02/07/2018
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5 /5
★★★★★

Simple

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Acheteur Vérifié
purchased on 02/07/2018
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5 /5
★★★★★

Beautiful site Very good service

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Acheteur Vérifié
purchased on 02/07/2018
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5 /5
★★★★★

VERY SERIOUS SITE

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 01/07/2018
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5 /5
★★★★★

Well-complete and well-informed site, fast and careful service.

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Acheteur Vérifié
purchased on 01/07/2018
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Very beautiful product

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Acheteur Vérifié
purchased on 30/06/2018
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5 /5
★★★★★

Fast and with good follow-up, but a small downside for delivery in Belgium as postal service is not always top-notch

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Very serious

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 29/05/2018
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4 /5
★★★★☆

N/A

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Acheteur Vérifié
purchased on 27/06/2018
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4 /5
★★★★☆

I had not received a receipt for the payment of my order during my visit to the store. I had noticed a problem in your disfavor and immediately reported it by email. Everything has returned to normal: payment of the outstanding balance and detailed receipt. Best regards. W. Staehli

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Acheteur Vérifié
purchased on 11/05/2018
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4 /5
★★★★☆

The site is well designed and pleasant to use

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

User-friendly website; fast service; recommended shipping with tracking; package carefully wrapped and well protected. Thank you!

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

As I am the only smoker in my circle, I hardly risk talking about it

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Acheteur Vérifié
purchased on 28/06/2018
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4 /5
★★★★☆

Excellent service, except for the current review system which is annoying to use 🙂

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Very fast, I received my package in two days, it's a great surprise for my husband

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Perfect for the site and in-store: Saint Claude is 150 km from my home, so I check the site for pre-selection and then go to the store to see and touch the products, which seems essential to me. Huge choice, quality, informed advice, and attractive prices, it's the best, and online delivery is ultra-fast with very careful packaging, highly recommendable from all points of view. Thank you to the whole team for their professionalism. Oh yes, cherry on the cake, the new look store is very beautiful

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Well-made site, easy to understand, simple to use.

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Beautiful products and good advice on a pleasant site to browse

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Order received quickly and very well packaged

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Acheteur Vérifié
purchased on 28/06/2018
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 25/06/2018
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4 /5
★★★★☆

Perfect

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Acheteur Vérifié
purchased on 25/06/2018
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5 /5
★★★★★

Serious and fast

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Item is just as described, new in the box and in perfect condition

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Acheteur Vérifié
purchased on 27/06/2018
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5 /5
★★★★★

Very well made site

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Acheteur Vérifié
purchased on 26/06/2018
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5 /5
★★★★★

Impeccable!

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Acheteur Vérifié
purchased on 27/06/2018
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