Reviews La Pipe Rit

Carton delivered completely crushed, luckily the pipes are not broken but the packaging of each pipe is unusable for sale. You are not responsible for this situation, but given the amount ordered we would have liked to have impeccable items.

Disappointment pipe not French

I sent you an email with my way of thinking 0648401041 not the product but the response to my concern which is commendable check my email thank you

Delivery too expensive

The filters are brittle Lack of consistency

It started with a delivery model error, and a quick return agreement, so far it could be better but good responsiveness... but since then a problem: it has been over a week since my pipe was returned, still nothing... followed up yesterday by email... no response... I wonder when I will receive the correct pipe! First purchase on this site, will it be the last?

The search engine on the site is a real obstacle to a comfortable purchase. Too bad.

Rushed shipment the documents placed inside arrived folded and crumpled so trash; moreover I paid for a delivery WITH signature and received the package directly in the mailbox WITHOUT signature; too bad........

Ergonomics and clarity are present. The site 'MF gifts' seems to duplicate even if it does not have the same references. Why? The Chacom Maya pipes that I had to buy on a foreign site are missing! I am attached to French manufacturing but also to French distribution. Good continuation. Customer Service by phone: IMPECCABLE, thank you

Maybe a long delivery due to COVID-19 but more than 10 days for delivery when it was announced in 48h on the site.

A bit small and just a small hole for smoking, not practical to clean

The delivery cost me a lot. The delay was a bit long but special period. The navigation is pleasant but the keyword search could be enhanced for more ease. The choice is very good. However, there is a lack of more choices for pipe ashtrays. Thank you!

Simple navigation.

It is beautiful but I regret the absence of a filter and the lack of information regarding the type of filter.

The case devalues the product otherwise everything is fine.

Is the control of each sold pipe done? The stem of my last purchase is too narrow to pass a pipe cleaner

Several issues with the ordered pipe that should have been taken into account before shipping. The team is responsive.

Pipe received with a scratch

I have several pipes of different models and the filters I received are for only one model, I would have preferred to have different models of filters.

I was disappointed! I ordered a pipe for a Christmas gift, but I felt like it had already been used (some marks). Moreover, I requested gift wrapping, but it was not done.

Disappointment with the delivery. I ordered on the 20th in the middle of the day with a 48h Collissimo delivery and I was delivered on the 27th. But otherwise, impeccable for the rest.

Expand the offer

Globally satisfaied by the service, but they forgot to send me one item that was urgently awaited. When they resent me the missed product, it was to the wrong address, so I didn't receive it before me trip, despite my clear instructions.

The compliance of the shipment with the order poses no problem. Too bad the pipe was not sent with some filters; this attitude is anti-commercial

I had received a discount code by email. I indicated this in my order and the discount was not applied. After an exchange of emails, the site did not want to go back, claiming that the discount code had not been entered.

You can find a lot of things on the site, but no warranty explanation when encountering a problem...

Good until...

Fast delivery but disappointing product

The site is correct and the delivery time respected, it's the pipe that is not worthy of a Saint Claude production!!!

Average

Quite good

To improve on delivery times

The package arrived in Belgium 48 hours after the order but the Belgian post did not deliver it. They delivered me a message for me to come pick it up myself. Why not deliver the package when I was present???

Very fast and efficient.

Lost pipe cleaner in the middle of the packaging.......

It's a shame that the site does not recognize overseas addresses and therefore no shipping costs accordingly. Especially since Saint Claude in Guadeloupe is prone to confusion.

Very low quality pipe showing several dents and a wax that lasted only a few hours. My complaint to Pipe rit received a courteous but off-topic response, kind of bureaucratic. For me, it's over for this shop.

Average Products delivered with very low discounts

Bad, late delivery. Invoice amount debited before receipt of the order. They should make efforts for shipping costs beyond a certain amount.

I had requested a gift wrapping that was not done