4.85/5
★★★★★
based on 16358 reviews published

Latest customer reviews

5 /5
★★★★★

Very good as usual

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Acheteur Vérifié
purchased on 13/10/2023
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5 /5
★★★★★

No breakage in the fast delivery, products conform to the order, very serious company to recommend

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Acheteur Vérifié
purchased on 27/10/2023
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5 /5
★★★★★

Very good!

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Acheteur Vérifié
purchased on 30/10/2023
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5 /5
★★★★★

I was pleasantly surprised to see a very well-stocked and clear page. A wide choice of products. Everything is there. I will return.

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Acheteur Vérifié
purchased on 30/10/2023
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5 /5
★★★★★

Top as usual, happy with my purchase

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Acheteur Vérifié
purchased on 29/10/2023
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5 /5
★★★★★

The team was able to correct my order mistake following my call. Thank you.

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Acheteur Vérifié
purchased on 27/10/2023
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4 /5
★★★★☆

Very good for a first pipe

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Acheteur Vérifié
purchased on 27/10/2023
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5 /5
★★★★★

Hello, fast and careful shipping

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Acheteur Vérifié
purchased on 29/10/2023
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5 /5
★★★★★

Friendliness, quality, excellent service and fast delivery. Very good.

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Acheteur Vérifié
purchased on 19/10/2023
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5 /5
★★★★★

Very satisfied, I recommend

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Acheteur Vérifié
purchased on 26/10/2023
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5 /5
★★★★★

Everything is perfect, order processing, deadlines, quality of products.

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Acheteur Vérifié
purchased on 11/10/2023
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4 /5
★★★★☆

Excellent site client as was support through selection and purchase process La Poste and Colissimo were atrocious… the tracking app was unhelpful and they were uncontactable except by phone in European back sinews hours

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Acheteur Vérifié
purchased on 20/10/2023
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5 /5
★★★★★

Perfect, excellent site!

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Acheteur Vérifié
purchased on 11/10/2023
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5 /5
★★★★★

Products meet my expectations and were delivered quickly.

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Acheteur Vérifié
purchased on 26/10/2023
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3 /5
★★★☆☆

Software confusion at the time of payment by VISA card. Had to go through oral phone and communicate all my codes to your operator! Not very professional:

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Acheteur Vérifié
purchased on 25/10/2023
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Answer from La Pipe Rit
Hello and thank you for taking the time to share your feedback following your last order. Since the launch of our online store in 2002, we have offered several payment options: credit card, bank check, or bank transfer. The security of online payments and the protection of our customers' data are our priorities. To this end, we have partnered with extremely reliable and renowned banking partners in online payments. When you tried to validate your purchase, our bank indeed reported different payment attempts (failed or abandoned) from you. If you encounter difficulties paying online from your computer, you can directly contact our team at 03 84 45 68 02 (Monday to Friday from 10 am to 12 pm and from 2 pm to 6 pm). One of our specialists will easily be able to record your order and provide you with all the details you need.
5 /5
★★★★★

To report

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Acheteur Vérifié
purchased on 09/10/2023
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5 /5
★★★★★

I am very satisfied with my order.

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Acheteur Vérifié
purchased on 17/10/2023
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5 /5
★★★★★

Good quality briar, delivery time respected, good product. Well done site.

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Acheteur Vérifié
purchased on 25/10/2023
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5 /5
★★★★★

Very good advice from Nicolas, thank you. Only LaPoste is a bit exaggerated: sent on 26/10/23 and delivered on 02/11, so plan ahead... I will proceed with other orders and services. Thank you. Olivier, Luxembourg

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Acheteur Vérifié
purchased on 25/10/2023
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 25/10/2023
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5 /5
★★★★★

As usual, excellent service.

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Acheteur Vérifié
purchased on 25/10/2023
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4 /5
★★★★☆

Good site and good pipes delivery was a bit slower than said on site but other then that I'm pleased

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Acheteur Vérifié
purchased on 09/10/2023
5 /5
★★★★★

Requested for a repair, nothing to complain about it was perfect, careful packaging, pipe replacement, identical. I can only recommend

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Acheteur Vérifié
purchased on 04/09/2023
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5 /5
★★★★★

Order well received, thank you for your professionalism and very good products

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Acheteur Vérifié
purchased on 23/10/2023
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5 /5
★★★★★

Order well received, very beautiful tobacco jar, and very good neogene pipe with a large bowl, thank you again for your professionalism.

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Acheteur Vérifié
purchased on 16/10/2023
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5 /5
★★★★★

Very good quality service.

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Acheteur Vérifié
purchased on 20/10/2023
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5 /5
★★★★★

Very good work!

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Acheteur Vérifié
purchased on 18/08/2023
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5 /5
★★★★★

Excellent customer service that answered my questions quickly and relevantly. Fast delivery (international package). Good quality of products. I recommend and will return without hesitation.

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Acheteur Vérifié
purchased on 19/10/2023
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5 /5
★★★★★

Impeccable service, products perfectly packaged, fast shipping, what more could you ask for?

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Acheteur Vérifié
purchased on 20/10/2023
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5 /5
★★★★★

The pipe arrived on time and perfectly meets my expectations.

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Acheteur Vérifié
purchased on 21/10/2023
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5 /5
★★★★★

Nothing to say, everything is perfect

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Acheteur Vérifié
purchased on 23/10/2023
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5 /5
★★★★★

Very fast shipping and quality products Very wide choice I recommend!

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Acheteur Vérifié
purchased on 20/10/2023
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5 /5
★★★★★

Perfect, as usual!

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Acheteur Vérifié
purchased on 15/10/2023
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5 /5
★★★★★

Fast delivery, many interesting items, a nice site to consult for those who want to discover the world of pipes.

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Acheteur Vérifié
purchased on 05/10/2023
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1 /5
★☆☆☆☆

Hello dear Piiiipiiiier For the first time since I have been your customer I have a negative opinion but I still do not regret my purchase due to the imperfections noticed on my last purchase; a Mini Pipe 2 Vauen showing multiple defects in the light on the Bowl Relief bumps of the white lacquer It has its charm and I can accommodate it but still feel the need to point it out…

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Acheteur Vérifié
purchased on 07/10/2023
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Answer from La Pipe Rit
Hello and thank you for taking the time to write to us following your new order on our online store http://www.pipe.fr. We are sorry to learn that this pipe from the Vauen brand does not perfectly meet your expectations. Also, following our previous exchanges by email, we immediately forward your comments to the manufacturer so that the quality of future productions is even more precise. Our entire team wishes you much pleasure in enjoying your new 9 mm pipe and remains at your disposal (by email or phone) if you need further details.
4 /5
★★★★☆

Satisfactory website but could be improved, very good service with a correction on my order by phone

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Acheteur Vérifié
purchased on 04/09/2023
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5 /5
★★★★★

Perfect, everything is simple, well developed, the pipes are very beautiful, the advice is very wise and very interesting.

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Acheteur Vérifié
purchased on 08/10/2023
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5 /5
★★★★★

Flawless service, ultra-fast delivery, high-quality pipes, hard to find better. No need to look elsewhere if you want to buy a pipe online! Only small downside, the lack of photos of the inside of the bowls of the pipes.

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Acheteur Vérifié
purchased on 18/10/2023
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5 /5
★★★★★

Excellent service! Fast shipping.

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Acheteur Vérifié
purchased on 17/10/2023
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5 /5
★★★★★

Best site.

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Acheteur Vérifié
purchased on 07/10/2023
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