4.85/5
★★★★★
based on 16742 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect navigation, ordering and delivery

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Acheteur Vérifié
purchased on 23/11/2023
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5 /5
★★★★★

VERY GOOD THANK YOU

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Acheteur Vérifié
purchased on 07/12/2023
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5 /5
★★★★★

Excellent service, fast delivery, clear information

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Acheteur Vérifié
purchased on 14/11/2023
3 /5
★★★☆☆

If the store, the welcome, the people met in the store and with whom I spoke on the phone deserve a score of 10/10... the item purchased and exchanged because defective is not worthy of a quality brand.

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Acheteur Vérifié
purchased on 30/11/2023
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Answer from La Pipe Rit
Hello and thank you very much for taking the time to leave us this feedback following your purchase in our store in Saint-Claude. We are delighted to know that our team was able to perfectly advise you and present our range of pipes and accessories. Eager to constantly improve our services and optimize customer satisfaction, we confirm that we have taken your comments into account. We will also be very happy to welcome you again in our store La Pipe Rit during your next visit to St-Claude, in the Jura.
5 /5
★★★★★

Very fast shipping, well packaged, beautiful pipe of good quality. I recommend

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Acheteur Vérifié
purchased on 07/12/2023
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5 /5
★★★★★

Quality site, with products that meet my expectations

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Acheteur Vérifié
purchased on 07/12/2023
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 01/12/2023
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5 /5
★★★★★

Efficient merchant, concerned about its customers.

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Acheteur Vérifié
purchased on 30/11/2023
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5 /5
★★★★★

Perfect. Fast and compliant shipping

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Acheteur Vérifié
purchased on 21/11/2023
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5 /5
★★★★★

Very nice ashtray that meets my expectations

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Acheteur Vérifié
purchased on 08/12/2023
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5 /5
★★★★★

Very nice and very beautiful box

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Acheteur Vérifié
purchased on 06/12/2023
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 05/12/2023
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5 /5
★★★★★

Always at the top

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Acheteur Vérifié
purchased on 28/11/2023
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5 /5
★★★★★

Order received quickly. Well packaged. For use, no idea it's a gift for Christmas.

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Acheteur Vérifié
purchased on 06/12/2023
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1 /5
★☆☆☆☆

I order things early nov and get them around 10 dec coz they did not say they could send gaz for lighters abroad and they not refund that money also

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Acheteur Vérifié
purchased on 06/11/2023
Answer from La Pipe Rit
We thank you for taking the time to write these few words via Avis-Vérifiés. Like for the previous orders placed on our website, we have taken care to send your order as quickly as possible after validation of your payment by wire transfer. We also obviously rely on the Postal Services for the delivery of the parcel of your order. As specified on our Internet website, gas bottles can only be shipped in mainland France. Unfortunately, the parcel of your order was returned to us by the Belgian Postal Services. Following our mail exchanges, and because you are a long-time customer, we sent the parcel of your order one more time for free. The new shipping fees were therefore offered as compensation for the gas bottles that couldn't be delivered in Belgium. We are however glad to know that you received the parcel of your order. Our team is at your disposal by mail or by phone should you require further information for your next order.
5 /5
★★★★★

Very fast delivery, careful packaging and as with every order, an excellent quality product that delights the recipient, not to mention a friendly phone reception if needed. I highly recommend La Pipe Rit.

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Acheteur Vérifié
purchased on 25/11/2023
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5 /5
★★★★★

Order arrived very quickly

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Acheteur Vérifié
purchased on 06/12/2023
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5 /5
★★★★★

I am happy, my pipe signed by Monsieur, Pierre Morel MAGMA hawkbill, is magnificent and the delivery is always fast, which is very pleasant. Long live La Pipe Rit!

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Acheteur Vérifié
purchased on 05/12/2023
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5 /5
★★★★★

Fantastic company to do business with! Very responsive to messages, great packaging, fast shipping.

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Acheteur Vérifié
purchased on 24/11/2023
5 /5
★★★★★

Remarkable welcome. A conscientious seller and excellent advice. Fast and efficient shipping

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Acheteur Vérifié
purchased on 05/12/2023
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5 /5
★★★★★

Always quality, excellence, art, exceptional products

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Acheteur Vérifié
purchased on 17/11/2023
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5 /5
★★★★★

Everything is perfect, the pipe, the delivery.

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Acheteur Vérifié
purchased on 06/12/2023
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5 /5
★★★★★

Perfect as always!

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Acheteur Vérifié
purchased on 05/12/2023
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5 /5
★★★★★

Very good order tracking with a very rich site in its diversity of pipes offered

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Acheteur Vérifié
purchased on 29/11/2023
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5 /5
★★★★★

Very good quality

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Acheteur Vérifié
purchased on 04/12/2023
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5 /5
★★★★★

Fast service. Very friendly staff

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Acheteur Vérifié
purchased on 01/12/2023
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5 /5
★★★★★

The order received matched my request well and the colleague who answered me on the phone was very cordial and competent in responding to my inquiry. Thank you

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Acheteur Vérifié
purchased on 27/11/2023
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4 /5
★★★★☆

Quick response from customer service. Fast delivery and in good condition.

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Acheteur Vérifié
purchased on 01/12/2023
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5 /5
★★★★★

Perfect products and quality service

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Acheteur Vérifié
purchased on 04/12/2023
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5 /5
★★★★★

Efficient, fast, constant information for the customer.

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Acheteur Vérifié
purchased on 27/11/2023
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5 /5
★★★★★

Everything perfect. Thank you

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Acheteur Vérifié
purchased on 03/12/2023
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2 /5
★★☆☆☆

It is extremely very hard to remove the mouthpiece and return it back, really not satisfied at all and rarely to use the pipe.

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Acheteur Vérifié
purchased on 17/11/2023
Answer from La Pipe Rit
Dear Sir, thank you for taking the time to leave us this feedback following your recent order on our online shop pipeshop-saintclaude.com. To remove the stem of your pipe, you first have to hold the pipe with one hand on the shank and the other on the stem, so that they are as close as possible to the junction between both parts (shank and stem). Then, you can turn the stem on itself (always in the same direction) as if it was screwed to the shank, while slightly pulling it at the same time to remove it. Please be careful to stay in the axis so as not to damage the shank and the tenon of your pipe. We also remind you that it is necessary to clean your pipe with the appropriate pipe-cleaners after each tobacco tasting. Over time, a dirty pipe will get clogged because of tar, and it will therefore be difficult to remove the stem. We stay at your disposal by mail or phone, should you require further information regarding the maintenance of your new pipe.
5 /5
★★★★★

Very good quality item. Fast delivery and very good communication. I recommend.

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Acheteur Vérifié
purchased on 02/12/2023
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5 /5
★★★★★

Fully satisfied because -delivery time successful -order respected Thank you and see you soon

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Acheteur Vérifié
purchased on 03/12/2023
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 02/12/2023
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5 /5
★★★★★

Very easy order as usual

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Acheteur Vérifié
purchased on 02/12/2023
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5 /5
★★★★★

Good quality, deadline respected

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Acheteur Vérifié
purchased on 02/12/2023
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3 /5
★★★☆☆

Pipe purchase in November... impossible at the risk of breaking the pipe to unscrew it... After discussion with customer service, it's up to me to manage it basically.

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Acheteur Vérifié
purchased on 30/11/2023
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Answer from La Pipe Rit
Hello and thank you for taking the time to write these few words following your purchase through our website. The pipe of the month is a concept imagined and proposed by our team at La Pipe Rit for nearly 20 years. Indeed, every month, our specialists select a quality model, made according to the rules of the art and in limited quantity. During our phone conversation, we indeed advised you on the best method to easily disassemble the pipe from your pipes. We also reminded you that it is essential to clean your pipe with suitable cleaners after each smoking. Over time, a dirty pipe will inevitably become clogged due to tar, and it then becomes very complicated to remove the pipe. It is also necessary to regularly clean the metal filter of your pipes to keep it clean and effective. We are at your complete disposal by email or phone if you need additional advice regarding the maintenance of your new pipes.
5 /5
★★★★★

My order was delivered fast and in excellent condition. If you're looking to find some new pipes, I'd highly recommend.

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Acheteur Vérifié
purchased on 17/11/2023
5 /5
★★★★★

Pipe was delivered in perfect condition, delivery was great, very satisfied from this supplier. Will definitely buy more pipes in the future.

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Acheteur Vérifié
purchased on 18/11/2023