4.85/5
★★★★★
based on 16358 reviews published

Latest customer reviews

5 /5
★★★★★

The rating of 5/5

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Thibaut E.
purchased on 31/08/2025
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5 /5
★★★★★

Very fast delivery

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Anne Claire D.
purchased on 27/08/2025
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5 /5
★★★★★

The photos really correspond to the item, it's great!

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Martial R.
purchased on 24/08/2025
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5 /5
★★★★★

Everything is ok

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Eric T.
purchased on 26/08/2025
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5 /5
★★★★★

I had a weakness for the medium-sized black and chrome Kiseru pipe but very fragile.

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François H.
purchased on 27/08/2025
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5 /5
★★★★★

Perfect, from order to delivery!

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Jean - Paul B.
purchased on 28/08/2025
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4 /5
★★★★☆

Good no problem!

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Michel F.
purchased on 28/08/2025
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4 /5
★★★★☆

Very happy with everything.

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Fernando C.
purchased on 28/08/2025
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5 /5
★★★★★

The site is very well done. Very clear and practical. The order deadlines are always respected and I am delighted with my new Eole Apostrophe V pipe from St Claude.

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Alain M.
purchased on 28/08/2025
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1 /5
★☆☆☆☆

The order tracking is not there

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Jacques D.
purchased on 13/08/2025
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Answer from La Pipe Rit
Hello and thank you for taking the time to write these few words following your first order on our online store. We are sorry to learn that the tracking did not meet your expectations. To keep you informed at every step, we actually send several emails: a first welcome message when creating your account, then a confirmation at the time of validating your order. Finally, as soon as your package has been handed over to La Poste, you received another email containing the Colissimo link allowing you to track the delivery of your package step by step. The postal services have confirmed to us the successful delivery of your package on August 26. Our entire team remains at your disposal by email or phone if you have any questions or need additional support.
5 /5
★★★★★

As usual, very good experience with this company!

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Quentin D.
purchased on 24/08/2025
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3 /5
★★★☆☆

Dissatisfied with my order, cork stopper already damaged.

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Odile D.
purchased on 24/08/2025
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Answer from La Pipe Rit
Hello and thank you for taking the time to write to us following your first order on our online store. We are sorry to hear that the chosen item does not meet your expectations perfectly. To assist you better, we invite you to contact our team directly by email ([email protected]) attaching a photo of your issue. This way, it will allow us to understand the situation more precisely and find a suitable solution together.
5 /5
★★★★★

Very clear site, not only do they offer different types of pipes of rather good quality, but they also offer many informative articles to read! The preparation of the package and the sending are super fast. Personally, it's just Colissimo that messed up a bit as usual.

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Sasha T.
purchased on 27/08/2025
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5 /5
★★★★★

Order processed quickly and received on time.

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Jean-luc R.
purchased on 22/08/2025
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5 /5
★★★★★

Always very good

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Jacques B.
purchased on 20/08/2025
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5 /5
★★★★★

Very good and practical

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Claude C.
purchased on 27/08/2025
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5 /5
★★★★★

Good

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Philippe L.
purchased on 26/08/2025
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4 /5
★★★★☆

Clear site, the items are well detailed, the blog is a real goldmine especially for beginners.

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Cathy F.
purchased on 29/07/2025
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4 /5
★★★★☆

Very pleasant site. Beautiful presentations of the items with a wide choice of pipes. Smooth navigation and ordering process. A favorites management feature would be a plus. The size of the pipes transportable in cases is not enough, or not always, present. Lack of cases for the usual size pipes, namely between 15 and 16.5 cms. A few more items, thus more choices, in the cases would be welcome.

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Christian G.
purchased on 25/07/2025
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5 /5
★★★★★

Very clear site, easy navigation and very complete

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Alain S.
purchased on 26/08/2025
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5 /5
★★★★★

Very good products quality/price ratio

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Didier T.
purchased on 25/08/2025
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5 /5
★★★★★

Top! Quick, efficient, and good advice!

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Jean-paul L.
purchased on 25/08/2025
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5 /5
★★★★★

Very nice products, I am starting to smoke a pipe so novice, delivered on the scheduled date. I think I will come back to you for the next one when I am well accustomed.

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Jacquette M.
purchased on 23/08/2025
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5 /5
★★★★★

Reliable site (several orders placed). Quick and very well packaged.

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Jenna A.
purchased on 24/08/2025
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5 /5
★★★★★

Also try other languages.

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Jorge F.
purchased on 19/08/2025
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3 /5
★★★☆☆

Delivery delayed several times

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Laurent L.
purchased on 24/08/2025
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Answer from La Pipe Rit
Hello and thank you for taking the time to leave us this feedback following your purchase on our online store http://www.pipe.fr. Your order placed on 24/08 was shipped the next morning, that is to say on Monday 25/08. As always, we do everything possible to prepare and send each package as quickly as possible. The delivery then depends on the carriers and your postman. We will make sure to pass your comment on to Colissimo services so that the delivery of your package is even faster during your next purchase. Our entire team is at your disposal by email or phone if you need more information.
5 /5
★★★★★

Nothing to say!! Excellent!!

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Bruno V.
purchased on 15/08/2025
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5 /5
★★★★★

Nothing to complain about! Perfect!

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Richard T.
purchased on 19/08/2025
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5 /5
★★★★★

Great site and the tutorials for beginners are well done

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Philippe H.
purchased on 18/08/2025
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5 /5
★★★★★

The SaintClaude pipeshop is amazing. It show the roots of the briar wood pipe making's history and you can find it in the quality of their smoking pipes offer. The Chacom, Eole and the other brands from Saint Claude are really great and I am proud and happy to recommend them fully. BTW, since I am lover of English type of pipe tobacco I have been naturally focused on the English pipe tobacco producers. Theyare great, no doubt. But wow, the Chacom English type tobacco is great, too. Not to mention the Chacom aromatic pipe tobacco, which gorgious, too.

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Petr P.
purchased on 07/08/2025
5 /5
★★★★★

Always enjoy buying from this shop.

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Jason K.
purchased on 07/08/2025
5 /5
★★★★★

Attentive and serious customer service

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Baptiste C.
purchased on 11/08/2025
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5 /5
★★★★★

Wide choice of products. Careful shipping.

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Ludovic A.
purchased on 15/08/2025
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5 /5
★★★★★

Very good

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Jean Dominique A.
purchased on 16/08/2025
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5 /5
★★★★★

Nothing to say: everything is perfect!

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Bertrand C.
purchased on 10/08/2025
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5 /5
★★★★★

Nothing to complain about

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Joshua B.
purchased on 12/08/2025
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1 /5
★☆☆☆☆

I still haven't received it, it's a bit long, is it normal? Delivery scheduled in two weeks on your site

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Brigitte B.
purchased on 12/08/2025
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Answer from La Pipe Rit
Hello and thank you for sharing this information through the Verified Reviews platform. We also invite you to contact our team directly by email or phone. One of our advisors will then provide you with all the latest information received regarding the delivery of your order.
5 /5
★★★★★

Order placed on 15/08, delivery scheduled for 27/08. Very long delay.

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Gérard J.
purchased on 15/08/2025
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5 /5
★★★★★

No surprises, the quality is always there

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Gérard G.
purchased on 11/08/2025
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5 /5
★★★★★

I have never seen or experienced finer craftsmanship.

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Michael M.
purchased on 30/07/2025