La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Thank you for your feedback. We are indeed considering it! Our products being of different sizes and rather fragile, the exercise is not simple but we will find a way ;)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
The package was delivered to the neighbor! Shameful
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Acheteur Vérifié
Rating: 4 out of 5
Particularly careful packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2022
Fast shipping. Very well packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
the products, the telephone reception, the processing of orders
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
The quality of the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2022
Positive point: the speed of shipping negative point: the tracking of the parcel and there is no alert to say it will be delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
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Acheteur Vérifié
Rating: 4 out of 5
This is my first order and I am not disappointed... quickly shipped in adequate packaging... product compliant and of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
Well-documented site on products. Simple purchase. Fast shipping and receipt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
I really like this oil. Fast shipping but the only issue is that I received completely crushed bottles.
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Acheteur Vérifié
Rating: 4 out of 5
Great products but need to plan for adequate packaging, take a shipping box of 50x40x50 for a 20x20 box containing the oils, it seems we are far from ecology even if it is well surrounded
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2022
Products very well packaged, the mayonnaise is great. The grape seed oil is too. Haven't used the other products yet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2022
Very good.
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Acheteur Vérifié
Rating: 1 out of 5
We still have not received our order. Please send a second notice as soon as we have been delivered. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
I already knew the products which explains my new order always within the deadlines.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Your package was not delivered to the recipient (COEXTRADE, CRETEIL). We searched ourselves at the post office.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
The packaging is very protective and the quality of the products is there, that's the most important! However, it is noted on the site a preparation in 24h of the order but it took several days. Order placed on the 17th and received on the 26th... I was worried about the site and I understand the current tensions. I would have appreciated knowing that I could not count on this order for the weekend. Especially since the Post often adds delays to the existing ones...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2022
Wide range of oils
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2022
All
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
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Acheteur Vérifié
Rating: 4 out of 5
Package arrived on time, in good condition. I don't understand why I received an email on 25/11 saying that my order was canceled.
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Acheteur Vérifié
Rating: 4 out of 5
The oils are of good quality, we love them. But the beautiful bottles arrived all dented, which is quite annoying for gifting or even for us on the kitchen shelves. In a previous order, the bottles were cushioned in cardboard cases, which was excellent protection. Too bad.
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Christian D.
Rating: 4 out of 5
following a purchase from 30/08/2021
Goods received well, very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2021
Hello, very satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2021
Beware of insufficient packaging, damaged boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Fast order and delivery. The products are good and the containers are nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
It's a shame that my bottle of oil arrived all dented despite the packaging, it should have been like that before shipping, not cool
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2021
One of my products arrived broken
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2021
Very well packaged but a bit disappointed by the expiration dates that are not indicated at the time of purchase and are relatively short.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Hello, on this order there is a missing 500 ml bottle of grape seed oil. I sent you an email to report it upon receipt.
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