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Rating: 5 out of 5
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 393 published reviews
Summary of reviews
La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Very good quality! I recommend!
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Supreme product, perfect service around the order!
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Rating: 5 out of 5
Good products presented on a simple and effective site.
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A
Rating: 5 out of 5
Deadline respected and careful and secure packaging.
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A
Rating: 5 out of 5
The quality of the products, the packaging, and the speed of delivery.
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A
Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
First of all, the quality of La Tourangelle products.
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A
Rating: 5 out of 5
Fast shipping, the product was very well packaged. The oil I bought is delicious. It meets my expectations.
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Rating: 5 out of 5
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Rating: 5 out of 5
The oil is very good.
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Rating: 5 out of 5
Fast delivery.
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Rating: 5 out of 5
Everything is fine. Thank you.
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good oils.
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A
Rating: 5 out of 5
Nothing to say but to taste.
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A
Rating: 5 out of 5
All your oils are different, each with its own particularities that we all appreciate.
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Rating: 5 out of 5
Nothing to say.
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A
Rating: 5 out of 5
Quality choice of products and speed of delivery.
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A
Rating: 5 out of 5
The products, the speed of shipping.
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Rating: 5 out of 5
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Rating: 5 out of 5
We love the quality of the products, the care taken in the follow-up and preparation of the packages.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 1 out of 5
As a customer for a little while now, I ordered 16 bottles of oil for a total of 90 euros on February 23rd. As of today, March 9th, I have not received any package from you despite 3 calls and 2 emails. I thought a company like yours was concerned about satisfying its customers and especially retaining them.
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Response from La Tourangelle
Hello, We are sorry that you had a bad shopping experience. Our customer service has contacted you and you should be able to recover your order. We apologize for the inconvenience caused and still hope to keep you among our loyal customers. See you soon, The La Tourangelle team
A
Rating: 5 out of 5
A great diversification of very good quality oils!
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A
Rating: 5 out of 5
Nothing to complain about, products conform to the sites, order arrived quickly and well protected
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A
Rating: 5 out of 5
Excellent products
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good garlic-infused oil, when you can no longer eat whole garlic. Received in a perfectly packaged parcel. I recommend 100%
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A
Rating: 5 out of 5
The range of oils is really very good.
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A
Rating: 5 out of 5
The products are exactly what I was looking for, great quality.
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Response from La Tourangelle
Hello, A big thank you for your positive feedback on our products. See you soon, The La Tourangelle team
A
Rating: 5 out of 5
Quality products, great selection, easy order and fast and careful shipping.
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and we thank you for your review of our products. See you soon! The La Tourangelle team
A
Rating: 5 out of 5
Very good products and very good service.
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and we thank you for your review of our products. See you soon! The La Tourangelle team
A
Rating: 5 out of 5
Fast shipping Easy order on the site I recommend because the products are really excellent.
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and we thank you for your review of our products. See you soon! The La Tourangelle team
A
Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Simplicity and friendliness of the site, easy order and fast delivery. Bravo!
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Response from La Tourangelle
Hello, We are delighted that you had a positive shopping experience on our site and hope that the products will meet your expectations as well. See you soon! The La Tourangelle team