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Rating: 5 out of 5
I spoke to someone on the phone regarding a payment issue. The person took the time and was clear.
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 382 published reviews
Summary of reviews
La Tourangelle consistently delivers on product quality, with customers praising the distinct scents and tastes, the range of oils (including toasted walnut, pistachio, pumpkin seed, avocado) and the reliability of flavor and texture across orders. Delivery is described as fast and careful, with multiple mentions of quick processing, timely shipping, secure packaging, and well-packaged items, while some notes highlight efficient ordering and smooth destinations like Switzerland and rural Italy. Customer service and loyalty emerge in repeated positive terms: long-time clients express ongoing satisfaction, appreciation for careful handling, and willingness to return, with many reviewers calling the site easy to use and the products consistently meeting expectations. Overall, the store is recognized for dependable quality, thoughtful packaging, prompt delivery, and a strong, ongoing relationship with customers who value flavor, variety, and reliability.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Very good products. Fast delivery
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Rating: 5 out of 5
Serious company with good follow-up
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Rating: 5 out of 5
Fast delivery. Never disappointed with the products
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Rating: 5 out of 5
Always top-notch and excellent quality... really well done for everything. Best regards, Mr. Biron Patrice in Yenne, Savoie
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Rating: 5 out of 5
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Rating: 5 out of 5
Top-notch products
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Rating: 5 out of 5
Very good products
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Rating: 5 out of 5
Oils with different flavors are extraordinary for cooking; my favorites are avocado oil and organic virgin coconut oil.
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Rating: 5 out of 5
The avocado oil is just great!
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Rating: 5 out of 5
Fast delivery... impeccable packaging... and quality of products
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Rating: 5 out of 5
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Rating: 5 out of 5
High-quality products, stable for several years
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Response from La Tourangelle
Hello Nathalie, thank you very much for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Top product, fast and careful delivery (maybe a bit of packaging waste)
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Response from La Tourangelle
Hello Coralie, thank you very much for your feedback and your loyalty. You are absolutely right regarding the packaging; it is a subject we are very sensitive to and are currently working on. Tests are underway, and we should soon offer less packaging for shipping after the start of the school year. The La Tourangelle team
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Rating: 5 out of 5
Don't change anything
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Response from La Tourangelle
Hello Dominique, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Excellent products delivered within reasonable timeframes.
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Hello, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Perfect products fast delivery
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Response from La Tourangelle
Hello, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
First discovery order. Clear site that offers a lot of choices. Fast delivery and well-protected products.
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Response from La Tourangelle
Hello, A big thank you for your feedback, we are very happy that your first order has satisfied you. See you soon! The La Tourangelle team
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Rating: 5 out of 5
Very good oil we love
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Response from La Tourangelle
Hello Nadine, A big thank you for your feedback and your loyalty. The La Tourangelle team
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Rating: 5 out of 5
Very good products. Very good packaging. Fast delivery. The oil is great and the mayonnaises are excellent. Really delighted to have known you. See you soon.
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Response from La Tourangelle
Hello Valérie, A big thank you for your feedback and your loyalty. We are delighted that you like our products so much! The La Tourangelle team
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Rating: 5 out of 5
The variety
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Rating: 5 out of 5
Delivery compliant and fast. Perfect
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Rating: 5 out of 5
I love the coconut-avocado oil!!! And others like sesame etc
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Rating: 5 out of 5
Awesome!! Awesome!! Awesome!! I had a hard time finding these oils in my usual store, they changed brands and I couldn't get them again. First very attracted by the very beautiful bottles that I kept in my collection, due to confinement I consumed and became addicted to the exceptional flavor!!! I highly recommend super quality and remarkable taste!!! Thank you
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Response from La Tourangelle
Hello, A big thank you for this very positive review and your loyalty! We are very happy that you like our products. See you soon, The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Order received very quickly Very satisfied with the packaging prepared with care Compliant products
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Response from La Tourangelle
Hello Virginie, Thank you for your order and your comment. We love the collection of oils in your kitchen! The La Tourangelle team
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Rating: 5 out of 5
The promotion of short dates and the speed of delivery
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Response from La Tourangelle
Hello Sandrine, Thank you for your order and for this comment, we are delighted that the anti-waste category pleases you! The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
The quality of the products The speed of shipping
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Response from La Tourangelle
Hello Christophe, A big thank you for your order and your positive review. The La Tourangelle team
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Rating: 5 out of 5
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Rating: 5 out of 5
Faithful to your brand for several years, I appreciate the great variety and quality of your products!!!
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Response from La Tourangelle
A big thank you for your feedback and your loyalty!
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Rating: 5 out of 5
The quality of the products. The speed of receiving the order.
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Response from La Tourangelle
Thank you for this positive feedback!
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Rating: 5 out of 5
Each oil has a well-pronounced and delicate taste and it keeps very well, losing none of its flavor, it's perfect
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Response from La Tourangelle
Thank you for your positive feedback!
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Rating: 5 out of 5
Choice of oils suitable for a diversified cuisine
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Response from La Tourangelle
Thank you for your feedback!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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