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Rating: 5 out of 5
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Customer reviews of La Tourangelle
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 1 393 published reviews
Summary of reviews
La Tourangelle consistently delivers high-quality products, with customers highlighting the excellent oils, roasted seed oils, pistachio oil, avocado oil, and pumpkin seed oil as standout favorites. They praise careful and fast delivery, reliable shipping, and well-packaged items, with many noting order accuracy and quick processing as key strengths. Customer service is repeatedly described as excellent, responsive, and attentive, contributing to longstanding loyalty and repeated praise for the site’s ease of ordering and overall experience. The store’s reliability is reinforced by consistent positive experiences across numerous orders, with mentions of long-standing relationships and repeated satisfaction with product quality and freshness.
Reviews 1 and 5 stars
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Rating: 1 out of 5
I did not receive my order, although paid for... so I am waiting for a refund...!?
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Response from La Tourangelle
Hello, Thank you for taking the time to write to us to report this problem, we are sincerely sorry for this inconvenience. Please know that our teams are working hard to locate your lost package. We confirm that your order was indeed shipped on 16/11/2024 from our warehouses. A procedure has been put in place with the carrier. Unfortunately, fraud related to lost or stolen packages is becoming increasingly significant in 2024: https://urlr.me/MzRxyY These frauds are of course independent of our operations and our willingness. Please know that your order will be fully refunded or reshipped. We will take care to contact you as soon as possible. Thank you for your understanding. We wish you a wonderful end of year holiday season! The La Tourangelle team,
A
Rating: 5 out of 5
Your oil has become impossible to buy in stores, hence my order online. It is a pity that it is no longer referenced at U, CARREFOUR, AUCHAN (at least in the central region). This may be my last purchase because to buy your products, in addition to their costs, one must also pay shipping fees. Do without these brands that ruin our quality of life!!!!!!
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Rating: 5 out of 5
Very good products.
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Careful and fast shipping. I do not know the products well enough to give my opinion.
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Rating: 5 out of 5
Easy order, lots of choices. Fast delivery, products secured in the package. Good quality products.
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Rating: 1 out of 5
Terrible. I do not recommend at all. They do not keep their commitments. I am an elderly person. They doubted my word regarding a code. I ordered my oil elsewhere without a discount and paid less for it.
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Rating: 5 out of 5
The speed of shipping and the quality products.
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Rating: 5 out of 5
I have known the wok oil for years, which I appreciated a lot. I tried the spicy oil, which is very good. I haven't tried the others yet.
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Rating: 5 out of 5
Oil without smell or strong taste. Balanced and ideal for dressings.
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Rating: 5 out of 5
I love these products. Best basil oil I have tried.
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Very good quality product.
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Rating: 5 out of 5
Excellent products. Very reasonable quality/price ratio.
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Rating: 5 out of 5
Perfect walnut oil for a ketogenic diet mixed with yogurt.
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Rating: 5 out of 5
For me, it's perfect and fast. THANK YOU
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Rating: 5 out of 5
Very good. Fast delivery. Super product, no need to wait 1 year to consume your product.
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Fast delivery. Very good products. Super happy!
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Rating: 5 out of 5
Develop a range of organic mayonnaise.
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Rating: 5 out of 5
Package very well packaged, the flavor of the oils exquisite.
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Top oils. Fast delivery.
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Rating: 5 out of 5
Olive oil with a very delicate and fruity taste, really seduced and conquered!
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