Customer reviews of Labellemeche

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9,6 /10
Overall rating: 9,6 out of 10
Based on 554 published reviews

Summary of reviews

The online store Labellemeche is praised for its fast and careful shipping, with many customers noting that their orders arrive on time and in excellent condition. The candles consistently receive high marks for their quality, with specific mentions of the refined scents and craftsmanship, making them a favorite among users who appreciate the attention to detail. Customers express satisfaction with the variety of fragrances available, including unique offerings like marine whisky ambiance and delicate Christmas scents that create a delightful atmosphere at home.

Reviews 1, 2 and 5 stars

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Elena S.
Rating: 5 out of 5
following a purchase from 14/05/2022
Great service. Sent very quickly. When the parcel was lost, the company made sure that it was found. That's wonderful. It is a pity that there are no small sachets to discover new flavors.
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Sylvie D.
Rating: 5 out of 5
following a purchase from 30/05/2022
Excellent commercial contact on the delivery of my order
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Valentine G.
Rating: 5 out of 5
following a purchase from 02/06/2022
I'm very happy with La Belle Mèche and all its deliciously scented products.
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Christine A.
Rating: 5 out of 5
following a purchase from 27/04/2022
Everything for the best
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Rose B.
Rating: 2 out of 5
following a purchase from 19/05/2022
Although I really like this brand, I was disappointed to find an error in my order: one of the two products I received was not the one I had ordered. Unfortunately, it was too late to return the order, which was intended for Mother's Day. As luck would have it, my mom already owned the product sent by mistake.
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Response from Labellemeche
Hello, We're very sorry to hear about the problem with your order: unfortunately, it's a human error, and even though our logistics teams are highly professional, mistakes do happen. We invite you to contact us by email to continue the discussion ([email protected]) and to understand what happened. We remain at your disposal. Sincerely, The La Belle Mèche team
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Françoise A.
Rating: 5 out of 5
following a purchase from 18/05/2022
efficient eco-responsible company - friendly staff - demanding entrepreneur for the sound of his products - quality - design
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Sophie C.
Rating: 5 out of 5
following a purchase from 03/05/2022
I've been a customer for several years and have never been disappointed. Except with the 'Apothicaire Meditation' candles. These candles don't burn properly, so they can't be consumed, and for the price of the candles, I won't be buying them again. For the rest, I recommend them!
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Valentine G.
Rating: 5 out of 5
following a purchase from 03/05/2022
Very good natural products, made in France, you can trust.
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Fanny M.
Rating: 5 out of 5
following a purchase from 09/04/2022
Very good, impeccable service, careful and attentive. I recommend with my eyes closed!
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Valentine G.
Rating: 5 out of 5
following a purchase from 07/04/2022
I recommend la belle mèche Go to the site to discover its candles and liquid and solid soaps with original, natural fragrances.
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Christian R.
Rating: 5 out of 5
following a purchase from 05/04/2022
Just perfect!
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Veronique K.
Rating: 5 out of 5
following a purchase from 24/03/2022
Easy to find products
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philippe S.
Rating: 5 out of 5
following a purchase from 25/03/2022
Very fast delivery.
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france P.
Rating: 5 out of 5
following a purchase from 14/03/2022
Thank you very much for taking my urgent order into consideration.
Perfect communication and service. Sincerely, France (NZ)
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YANNICK H.
Rating: 5 out of 5
following a purchase from 20/03/2022
perfect
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Amandine J.
Rating: 5 out of 5
following a purchase from 15/03/2022
Very fast delivery and the detergent smells divine!
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Marie -Noelle A.
Rating: 5 out of 5
following a purchase from 15/03/2022
I have always been very satisfied with the products and delivery.
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Jaël A.
Rating: 5 out of 5
following a purchase from 10/03/2022
All right!
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Marguerite R.
Rating: 5 out of 5
following a purchase from 01/03/2022
perfect! parcel in excellent condition
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philippe S.
Rating: 5 out of 5
following a purchase from 25/02/2022
It was a friend who introduced me to labellmeche. I am very happy with my order, very fast service.
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Antoine R.
Rating: 5 out of 5
following a purchase from 15/02/2022
Perfect, short delivery times, very good quality products.
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sylvie B.
Rating: 5 out of 5
following a purchase from 07/02/2022
a clear and appealing site
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Romain T.
Rating: 5 out of 5
following a purchase from 07/02/2022
Very smooth browsing and a very pleasant site.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 08/02/2022
PRACTICAL AND EFFICIENT
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Emilie S.
Rating: 5 out of 5
following a purchase from 28/01/2022
Secure, careful delivery.
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Lionel R.
Rating: 5 out of 5
following a purchase from 29/01/2022
It's always a great pleasure to walk into the store and choose a candle.
Even if I often take the same ones :)
The welcome is always warm.
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Françoise A.
Rating: 5 out of 5
following a purchase from 21/01/2022
Well received my order - satisfied but waiting to offer it to clarify my judgment. However I do not wish to publish my opinion on Facebook. Thank you
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Response from Labellemeche
Hello, Don't worry: we won't post anything on facebook! Thank you for your feedback. See you soon, The La Belle Mèche team
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Delphine L.
Rating: 5 out of 5
following a purchase from 19/01/2022
I love your site, the delivery is very fast and your mulberry powder candle is just divine!
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Jeannine J.
Rating: 5 out of 5
following a purchase from 13/01/2022
products are always up to the customer's expectations. Fast delivery.
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Edouard S.
Rating: 5 out of 5
following a purchase from 05/01/2022
Super pleasant, the fragrances are very pleasant and present.
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Marie L.
Rating: 5 out of 5
following a purchase from 02/01/2022
very satisfied with the diffusers: very pleasant fragrance and strong enough for a room
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Acheteur vérifié A.
Rating: 5 out of 5
following a purchase from 25/12/2021
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Perfect site, very clear, excellent customer service :)
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Thibault T.
Rating: 5 out of 5
following a purchase from 16/12/2021
Excellent store! Quality products! Great customer service and super fast shipping (even at this time of year!). I'm delighted and will be back! Thanks again :)
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Monique D.
Rating: 1 out of 5
following a purchase from 28/11/2021
Order lost in the post. Contacted customer service to send a replacement order, finally sent after a week (after reminder), without tracking link, which had to be claimed.
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Response from Labellemeche
Hello Madam, We have done our utmost to respond as quickly as possible to the loss of your parcel by La Poste. We are sorry that we were unable to respond more quickly to your request.
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Capucine G.
Rating: 5 out of 5
following a purchase from 14/12/2021
Very pleasant
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Julie Jacqueline R.
Rating: 5 out of 5
following a purchase from 26/11/2021
Very serious site. Very responsive. Quality products. Fast delivery. 100% trustworthy.
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Agnès T.
Rating: 5 out of 5
following a purchase from 10/12/2021
T well
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Doriane V.
Rating: 2 out of 5
following a purchase from 04/12/2021
So far, 4-day delay in delivery, and still no parcel.
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Response from Labellemeche
Hello Madam, We are very sorry for this very unusual delay at La Belle Mèche. We are immediately launching an investigation via our logistics center with the postal services to understand the problem and resolve it quickly. We will get back to you as soon as possible. We remain at your disposal via our contact email ([email protected]). Sincerely, The La Belle Mèche team
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Laurie A.
Rating: 5 out of 5
following a purchase from 28/11/2021
A loyal customer for years, I now only buy their candles and give them to my friends too.
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