Customer reviews of Labellemeche

9,6 /10

Based on 554 published reviews

Summary of reviews

The online store Labellemeche is praised for its fast and careful shipping, with many customers noting that their orders arrive on time and in excellent condition. The candles consistently receive high marks for their quality, with specific mentions of the refined scents and craftsmanship, making them a favorite among users who appreciate the attention to detail. Customers express satisfaction with the variety of fragrances available, including unique offerings like marine whisky ambiance and delicate Christmas scents that create a delightful atmosphere at home.

Reviews 1, 3, 4 and 5 stars

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Mickael M.

Published on 29/11/2022 à 09h31 following a purchase from 21/11/2022

Very good site, serious. However, the quality of the candles is very uneven. You have to spend money to try them.

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véronique R.

Published on 06/11/2022 à 13h37 following a purchase from 25/10/2022

the parcel arrived in poor condition and the candle box is damaged

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Response from Labellemeche Published on 07/11/2022

Hello Madam, We're very sorry to hear about this inconvenience on receipt of your parcel: unfortunately, it sometimes happens that letter carriers or carriers are a little "rough" with parcels. We hope your 3 candles and matchbox were not damaged. We remain at your disposal. Sincerely, The La Belle Mèche team

Catherine D.

Published on 24/10/2022 à 14h31 following a purchase from 14/10/2022

A warm, professional welcome in beautiful, soothing surroundings.

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pascal S.

Published on 21/10/2022 à 18h59 following a purchase from 13/10/2022

very easy to use

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Cyril G.

Published on 13/10/2022 à 22h44 following a purchase from 06/10/2022

Personalized, professional advice.

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Marion M.

Published on 11/10/2022 à 17h06 following a purchase from 03/10/2022

The team took great care and was very responsive when it came to sending the product.

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Maud N.

Published on 10/10/2022 à 12h19 following a purchase from 01/10/2022

I love the boutique on rue Auguste Comte in Lyon!

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Marie-Ange C.

Published on 14/09/2022 à 18h21 following a purchase from 06/09/2022

It seems to me that I preferred the old interface of your site, but I'm unable to tell you exactly why. My previous order was 18 months ago I think, maybe more, so I can't remember, it's just an overall impression.

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Response from Labellemeche Published on 14/09/2022

Hello, thank you for your comment: we're obviously sorry that you're not enjoying our new site as much. We're planning to make a few "adjustments" to the website over the next few months, and we hope you'll like them. We remain at your disposal. Sincerely, The La Belle Mèche team

Sophie F.

Published on 10/09/2022 à 14h13 following a purchase from 03/09/2022

Very warm welcome

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Christelle V.

Published on 06/09/2022 à 18h28 following a purchase from 28/08/2022

Fast shipping

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Ghislaine B.

Published on 01/09/2022 à 18h05 following a purchase from 23/08/2022

I love this boutique, which offers us precious moments thanks to 'simple' candles.

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Jeannine J.

Published on 25/08/2022 à 18h46 following a purchase from 14/08/2022

ordering, order tracking, delivery, always top notch!

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Marie Estelle S.

Published on 23/08/2022 à 18h35 following a purchase from 15/08/2022

Very fast delivery

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Hélène L.

Published on 26/07/2022 à 09h57 following a purchase from 15/07/2022

fast delivery, but the packaging used was not strong enough, it was damaged and almost open on one side. It should have been reinforced with tape, the contents being quite heavy;

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Janet G.

Published on 18/07/2022 à 21h22 following a purchase from 10/07/2022

Delicious fragrance from top to bottom. Reasonably priced.

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Sandrine C.

Published on 21/06/2022 à 10h13 following a purchase from 09/06/2022

Perfect

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Elena S.

Published on 18/06/2022 à 09h00 following a purchase from 14/05/2022

Great service. Sent very quickly. When the parcel was lost, the company made sure that it was found. That's wonderful. It is a pity that there are no small sachets to discover new flavors.

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Sylvie D.

Published on 15/06/2022 à 11h48 following a purchase from 30/05/2022

Excellent commercial contact on the delivery of my order

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Valentine G.

Published on 10/06/2022 à 22h41 following a purchase from 02/06/2022

I'm very happy with La Belle Mèche and all its deliciously scented products.

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Christine A.

Published on 10/06/2022 à 10h17 following a purchase from 27/04/2022

Everything for the best

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Françoise A.

Published on 25/05/2022 à 23h24 following a purchase from 18/05/2022

efficient eco-responsible company - friendly staff - demanding entrepreneur for the sound of his products - quality - design

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Sophie C.

Published on 17/05/2022 à 09h56 following a purchase from 03/05/2022

I've been a customer for several years and have never been disappointed. Except with the 'Apothicaire Meditation' candles. These candles don't burn properly, so they can't be consumed, and for the price of the candles, I won't be buying them again. For the rest, I recommend them!

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Lauryn V.

Published on 13/05/2022 à 16h38 following a purchase from 05/05/2022

Overall, I'm satisfied, only I would have appreciated a more complete packaging, perhaps a thank-you card or a card talking about the candle design.

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Valentine G.

Published on 11/05/2022 à 09h46 following a purchase from 03/05/2022

Very good natural products, made in France, you can trust.

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Fanny M.

Published on 22/04/2022 à 10h49 following a purchase from 09/04/2022

Very good, impeccable service, careful and attentive. I recommend with my eyes closed!

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Valentine G.

Published on 14/04/2022 à 23h26 following a purchase from 07/04/2022

I recommend la belle mèche Go to the site to discover its candles and liquid and solid soaps with original, natural fragrances.

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Christian R.

Published on 13/04/2022 à 17h40 following a purchase from 05/04/2022

Just perfect!

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Veronique K.

Published on 05/04/2022 à 13h44 following a purchase from 24/03/2022

Easy to find products

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philippe S.

Published on 03/04/2022 à 08h25 following a purchase from 25/03/2022

Very fast delivery.

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france P.

Published on 30/03/2022 à 00h19 following a purchase from 14/03/2022

Thank you very much for taking my urgent order into consideration.
Perfect communication and service. Sincerely, France (NZ)

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YANNICK H.

Published on 29/03/2022 à 10h08 following a purchase from 20/03/2022

perfect

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Amandine J.

Published on 23/03/2022 à 18h12 following a purchase from 15/03/2022

Very fast delivery and the detergent smells divine!

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Marie -Noelle A.

Published on 22/03/2022 à 19h45 following a purchase from 15/03/2022

I have always been very satisfied with the products and delivery.

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Jaël A.

Published on 18/03/2022 à 18h49 following a purchase from 10/03/2022

All right!

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DANIELLE O.

Published on 16/03/2022 à 13h33 following a purchase from 16/01/2022

VERY GOOD

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Marguerite R.

Published on 13/03/2022 à 18h44 following a purchase from 01/03/2022

perfect! parcel in excellent condition

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philippe S.

Published on 05/03/2022 à 20h06 following a purchase from 25/02/2022

It was a friend who introduced me to labellmeche. I am very happy with my order, very fast service.

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Antoine R.

Published on 02/03/2022 à 15h49 following a purchase from 15/02/2022

Perfect, short delivery times, very good quality products.

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Christel S.

Published on 02/03/2022 à 10h29 following a purchase from 19/02/2022

I know this candle and hadn't bought one for a long time. I love the mint basil version. I have to admit I'm disappointed with the feeling that you're squeezing quality for profit and it's unpleasant. It's much less fragrant and melts quickly. I won't be at the 50-hour mark, that's for sure. Personally, I'd like to support our French nuggets, but I have to admit that I won't be coming back to this one. That doesn't stop it from continuing to smell good with a beautiful wax.

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Response from Labellemeche Published on 02/03/2022

Hello Madam, We're quite surprised by your comment because we haven't changed a thing about the Menthe Basilic scented candle in the 8 years it's been around. In fact, this candle has been one of the brand's best references since the beginning of the adventure. The fragrance is strictly the same, and the 100% vegetable, soy-based wax has been strictly the same since 2013. As a reminder, to get the most out of our scented candles, we recommend burning them in rooms no larger than 35m2 (beyond that, the fragrance captured in the wax is not concentrated enough to diffuse into larger rooms). Another tip: burn them in regular 2-hour increments (beyond that, your candle burns faster and you obviously lose burning time). Please do not hesitate to contact us should you require any further information. Sincerely, The La Belle Mèche team.

sylvie B.

Published on 23/02/2022 à 14h02 following a purchase from 07/02/2022

a clear and appealing site

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