Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 2 and 5 stars

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G
Gérald M.
Rating: 5 out of 5
following a purchase from 01/03/2025
Great
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Response from Laboratoire PRONATUR
Hello Gérald,

We sincerely thank you for your positive review and encouragement! We are pleased to know that you are satisfied with our "Laboratoire PRONATUR" website. Please do not hesitate to contact us if you have any questions or suggestions.
S
Stephane S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Perfect, good products, an efficient ordering process, and fast delivery!
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Response from Laboratoire PRONATUR
Hello Stéphane,

Thank you very much for your glowing review! We are delighted that you are satisfied with our products and service. Your satisfaction is our priority, and we hope to see you again soon on our website.

Kind regards,
The Laboratoire PRONATUR team
T
Thérèse G.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very satisfied
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Response from Laboratoire PRONATUR
Dear Thérèse,

Thank you very much for your positive review! We are delighted to hear that you are very satisfied with your experience on our website. Your satisfaction is our priority, and we hope to see you again soon.

Kind regards,
The Laboratoire PRONATUR team
H
Helene P.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good, nothing to complain about
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Response from Laboratoire PRONATUR
Dear Ms. Hélène, we sincerely thank you for your glowing review and are delighted to hear that you are satisfied with our "Laboratoire PRONATUR" website. Your appreciation is a great source of motivation for our team, and we remain at your disposal for any questions or future needs.
A
Augustine M.
Rating: 5 out of 5
following a purchase from 27/02/2025
I am very, very satisfied
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Response from Laboratoire PRONATUR
Dear Augustine, we warmly thank you for your glowing review and are delighted to hear that you are very satisfied with your experience with our Laboratoire PRONATUR website. Your satisfaction is our priority, and we are committed to continuing to offer you quality products. Please do not hesitate to contact us if you have any questions or specific needs.
M
Mireille B.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very satisfied with your products
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Response from Laboratoire PRONATUR
Dear Mireille,

Many thanks for your positive feedback! We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority.

Kind regards,
The PRONATUR team
L
Linda D.
Rating: 5 out of 5
following a purchase from 27/02/2025
My second order, and I am still just as satisfied.
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Response from Laboratoire PRONATUR
Dear Linda,

We warmly thank you for your loyalty and positive feedback. We are delighted to hear that you are satisfied with your second order. Your satisfaction is our priority, and we look forward to continuing to offer you quality products.

Kind regards,
The Laboratoire PRONATUR team
S
Sandrine D.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very good products
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Response from Laboratoire PRONATUR
Dear Sandrine,

Thank you sincerely for your review and your 5-star rating! We are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we strive to offer you the best possible quality. Please do not hesitate to contact us if you have any questions or need anything else.

Kind regards,
The Laboratoire PRONATUR team
J
Jean Pascal C.
Rating: 5 out of 5
following a purchase from 22/02/2025
The order was delivered perfectly. The products were well packaged. The delivery times were met.
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Response from Laboratoire PRONATUR
Hello Jean Pascal,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted to hear that you are satisfied with the delivery and packaging of your products. Your satisfaction is our priority, and your review encourages us to continue providing quality service.

Kind regards,
The Laboratoire PRONATUR team
B
Benoit T.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Benoit,

Thank you sincerely for your positive review! We are delighted that you are satisfied with our products. Your feedback is very valuable to us.

See you soon at Laboratoire PRONATUR!

Kind regards,
The PRONATUR team
P
Patrick S.
Rating: 5 out of 5
following a purchase from 25/02/2025
Nothing to report
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Response from Laboratoire PRONATUR
Dear Patrick, thank you sincerely for your positive review and your 5/5 rating. Your satisfaction is our priority, and we are delighted that our website met your expectations. Please do not hesitate to contact us if you have any questions or needs in the future.
A
Agnes S.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good product
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Response from Laboratoire PRONATUR
Hello Agnes,

We sincerely thank you for your positive rating and are delighted to hear that you are satisfied with our products. Your satisfaction is our priority, and we hope to continue offering you solutions that meet your expectations. Please feel free to contact us again if you have any questions or need anything else.
S
Sandrine L.
Rating: 5 out of 5
following a purchase from 24/02/2025
9
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Response from Laboratoire PRONATUR
Dear Sandrine,

We sincerely thank you for your review and for the 5/5 rating you gave our laboratory. Your satisfaction is our priority, and we are delighted to hear that our products meet your expectations. Please share any suggestions with us to help us achieve a perfect score of 10!

Kind regards,
The PRONATUR Laboratory team.
S
Sylvie T.
Rating: 5 out of 5
following a purchase from 21/02/2025
VERY GOOD PRODUCTS
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Response from Laboratoire PRONATUR
Dear Sylvie, thank you sincerely for your glowing feedback and your perfect 5/5 rating. We are delighted to hear that you are satisfied with our products, and we are committed to continuing to offer you the best quality possible. Please feel free to contact us again if you have any questions or specific needs.
P
Pierre C.
Rating: 2 out of 5
following a purchase from 23/02/2025
Perfect
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Response from Laboratoire PRONATUR
Hello Pierre,

Thank you very much for your positive feedback! We are delighted that you were satisfied with our service. Please feel free to contact us if you need help or would like to share your recommendations.

Kind regards,
The PRONATUR Laboratory team
C
Christine M.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast and efficient delivery. Product currently being tested
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Response from Laboratoire PRONATUR
Thank you very much for your review, Christine. We are delighted to hear that you benefited from fast and efficient delivery. Please share your impressions of the product with us once your testing period is over; this will help us continue improving our services.
V
Valérie B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Order received quickly. Excellent cream. I really recommend it
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Response from Laboratoire PRONATUR
Dear Valérie, thank you sincerely for your positive review and recommendation. We are delighted to hear that you are satisfied with the fast delivery and the quality of our cream. Please feel free to contact us again for your future needs!
F
Frédérique R.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very professional
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Response from Laboratoire PRONATUR
Hello Frédérique,

Thank you very much for your glowing review! We are delighted to hear that you appreciated our professionalism. Your satisfaction is our priority.

Kind regards,
The PRONATUR Laboratory team
D
Dominique V.
Rating: 5 out of 5
following a purchase from 22/02/2025
Very good product. Delivery is fast and the product is effective. I highly recommend it.
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Response from Laboratoire PRONATUR
Hello Dominique,

Thank you very much for your glowing review and your 5/5 rating! We are delighted to hear that you are satisfied with the quality of our products and the speed of our delivery service. Your recommendation means a great deal to us and motivates us to continue offering our customers the very best. We look forward to seeing you again on our website soon!

Kind regards,
The PRONATUR Laboratory team
C
Catherine G.
Rating: 5 out of 5
following a purchase from 22/02/2025
Satisfactory product, easy to carry, provides good relief
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Response from Laboratoire PRONATUR
Dear Catherine, thank you sincerely for your positive review of our website, "Laboratoire PRONATUR." We are pleased to hear that our products satisfy you and provide relief, while also being convenient to carry. Your feedback is valuable and encourages us to continue offering quality solutions.
C
Claire H.
Rating: 5 out of 5
following a purchase from 20/02/2025
Very good, very effective products
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Response from Laboratoire PRONATUR
Dear Claire,

Thank you very much for your glowing review and your 5/5 rating. We are delighted to know that our products satisfy you and are effective. Your positive feedback is a great source of motivation for our team. Please feel free to contact us if you have any questions or need anything else.

Kind regards,
The PRONATUR Laboratory team
D
Diane P.
Rating: 5 out of 5
following a purchase from 18/02/2025
Order arrived within the expected timeframe.
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Response from Laboratoire PRONATUR
Dear Diane,

Thank you very much for your positive review. We are delighted to hear that your order arrived within the expected timeframe. Your satisfaction is our priority, and we are committed to continuing to provide you with quality service. Please feel free to contact us if you need anything else.

Kind regards,
The PRONATUR Laboratory team
M
Martine D.
Rating: 5 out of 5
following a purchase from 21/02/2025
-
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Response from Laboratoire PRONATUR
Dear Martine,

We sincerely thank you for your glowing review and your 5/5 rating! Your satisfaction is our greatest reward, and we are delighted that you enjoyed our products. Please feel free to visit us again; we remain at your disposal for any questions or needs.

Kind regards,
The PRONATUR Laboratory team
S
Sylvie R.
Rating: 5 out of 5
following a purchase from 20/02/2025
Very good Agyflex gel. Orders are shipped quickly, and the telephone service is always excellent
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Response from Laboratoire PRONATUR
Dear Sylvie,

We sincerely thank you for your wonderful review and for trusting our Agyflex gel. We are delighted to hear that you appreciate our fast shipping and the quality of our customer service. Your satisfaction is our priority, and we look forward to serving you again.
D
Danielle C.
Rating: 5 out of 5
following a purchase from 17/02/2025
Hello, Agyflex is one of Pronatur's products that the whole family uses with confidence and with very good results
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Response from Laboratoire PRONATUR
Hello Danielle,

Thank you very much for your glowing review! We are delighted to hear that your whole family uses Agyflex and is satisfied with it. Your trust in our products encourages us to continue our commitment to quality.

Kind regards,
The PRONATUR Laboratory team
J
Jean Pierre D.
Rating: 5 out of 5
following a purchase from 22/02/2025
VERY GOOD
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Response from Laboratoire PRONATUR
Hello Jean Pierre,

Thank you very much for your excellent review and your 5/5 rating! We are delighted to know that you are satisfied with our services. Your support means a lot to us!

Kind regards,
The PRONATUR Laboratory team
N
Nicole J.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very good and effective product
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Response from Laboratoire PRONATUR
Dear Nicole, we sincerely thank you for your positive review and are delighted to hear that you are satisfied with our products. Your trust in our laboratory is precious, and we are committed to continuing to offer you quality solutions. Please feel free to share your feedback with us; it helps us improve.
C
Corinne F.
Rating: 5 out of 5
following a purchase from 20/02/2025
Fast delivery, as described. I’m waiting to see the first results
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Response from Laboratoire PRONATUR
Dear Corinne,

We sincerely thank you for your glowing review and are delighted to hear that your delivery experience was satisfactory. We hope you will soon see the expected results from our products. Please feel free to get back to us and share your experience.

Kind regards,
The Laboratoire PRONATUR team
C
Cecile R.
Rating: 5 out of 5
following a purchase from 18/02/2025
Very pleasant and efficient
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Response from Laboratoire PRONATUR
Dear Cécile,

We sincerely thank you for your positive review and 5/5 rating! We are delighted to hear that you found our website pleasant and efficient. Your satisfaction is our priority, and your feedback motivates us to keep improving our services.

See you soon at Laboratoire PRONATUR!

Kind regards,
The Laboratoire PRONATUR team
D
Distri Club M.
Rating: 5 out of 5
following a purchase from 17/02/2025
TOP-QUALITY PRODUCTS, fast delivery
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Response from Laboratoire PRONATUR
Hello Distri Club,

Thank you very much for your glowing review and perfect 5/5 rating! We are delighted to hear that you are satisfied with our products and appreciated our fast delivery. Your satisfaction is our priority, and your feedback motivates us to continue providing the best service possible. We look forward to seeing you again on our website soon!

Kind regards,
The PRONATUR Laboratory team.
E
Eric C.
Rating: 5 out of 5
following a purchase from 17/02/2025
The clay meets my needs
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Response from Laboratoire PRONATUR
Hello Eric,

We sincerely thank you for your positive review and are delighted to hear that our clay meets your needs. Your satisfaction is our priority, and we are happy to have you as one of our customers. Please don't hesitate to contact us if you have any questions or needs in the future.

Kind regards,
The PRONATUR Laboratory team
M
Michele G.
Rating: 5 out of 5
following a purchase from 17/02/2025
Satisfied, I recommend this company
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Response from Laboratoire PRONATUR
Hello Michele,

Thank you very much for your positive review and recommendation! We are delighted to hear that you are satisfied with our services. We look forward to serving you again!

Kind regards,
The PRONATUR Laboratory team
M
Marcel B.
Rating: 5 out of 5
following a purchase from 17/02/2025
Satisfied with my order and perfect delivery. Thank you, I recommend it.
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Response from Laboratoire PRONATUR
Hello Marcel,

We warmly thank you for your positive review and recommendation. We're delighted to hear that you're satisfied with your order and the delivery. Your satisfaction is our priority. See you soon on our website!

Kind regards,
The Laboratoire PRONATUR team
D
Dolores D.
Rating: 5 out of 5
following a purchase from 16/02/2025
Effective gel, it relieves me
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Response from Laboratoire PRONATUR
Dear Dolores,

We sincerely thank you for your glowing review and your 5/5 rating. We're delighted to hear that our gel has provided you with relief and satisfaction. Your feedback is valuable and encourages us to continue offering quality products. Please don't hesitate to contact us if you have any questions or future needs.

Kind regards,
The Laboratoire PRONATUR team
R
René- Luc B.
Rating: 5 out of 5
following a purchase from 14/02/2025
Good product. It's a shame you don't offer any benefits when we place group orders.
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Response from Laboratoire PRONATUR
Hello René-Luc,

Thank you very much for your positive review and constructive suggestion. We're delighted that you enjoy our products. Please know that we have taken note of your comment about group orders and will consider ways to improve our service. Your satisfaction is our priority.

Kind regards,
The PRONATUR team
N
Nadine R.
Rating: 5 out of 5
following a purchase from 15/02/2025
This feeling of freshness relieves the pain caused by knee swelling following a knee replacement. I used it before the surgery, and I'm happy to use it again now. I really recommend this "miracle" cream, which doesn't cure the problem but truly provides relief.
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Response from Laboratoire PRONATUR
Dear Nadine,

Thank you so much for your positive review and for trusting our product! We're delighted to hear that our cream provides you with relief and supports you in your daily life. Your recommendation means a lot to us and encourages us to continue our commitment to quality.

Take care,

The Laboratoire PRONATUR team
A
Andre M.
Rating: 5 out of 5
following a purchase from 13/02/2025
Excellent product that I've been using for a long time
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Response from Laboratoire PRONATUR
Dear Andre, we sincerely thank you for your glowing feedback and for your loyalty to our products. We're delighted to hear that you're satisfied with your experience with Laboratoire PRONATUR. Your satisfaction is our priority, and we're here to help with any questions or future needs.
D
Daniel D.
Rating: 5 out of 5
following a purchase from 12/02/2025
Great experience.
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Response from Laboratoire PRONATUR
Hello Daniel,

We warmly thank you for your glowing review and your perfect 5/5 rating. We're delighted to know that your experience on our Laboratoire PRONATUR website was so enjoyable. We're here to help with any questions or future needs.
B
Benjamin L.
Rating: 5 out of 5
following a purchase from 12/02/2025
Very much appreciated by the runners in my association, who are satisfied with the product following the group order I placed. Thank you for your cooperation.
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Response from Laboratoire PRONATUR
Hello Benjamin,

We warmly thank you for your glowing review and for the trust you place in Laboratoire PRONATUR. We're delighted to hear that our products have satisfied the members of your association. It's always a pleasure to work with running enthusiasts. Please don't hesitate to contact us for future orders; we'd be delighted to assist you again!

Kind regards,
The Laboratoire PRONATUR team
E
Erwan L.
Rating: 5 out of 5
following a purchase from 13/02/2025
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Response from Laboratoire PRONATUR
Hello Erwan,

Thank you very much for your positive feedback! We're delighted that you like our website. Feel free to visit us again to discover our new products!

Kind regards,
The Laboratoire PRONATUR team
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