Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 3 and 4 stars

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S
Solange N.
Rating: 4 out of 5
following a purchase from 03/12/2021
It's great to have a French laboratory close to home. I'm taking off one star because of the limited range of products. I would have liked to find clay without the cooling effect.
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Patrice G.
Rating: 4 out of 5
following a purchase from 26/11/2021
Very good, as usual
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Michel L.
Rating: 4 out of 5
following a purchase from 26/11/2021
Everything was just right! Until next time!
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Annick N.
Rating: 4 out of 5
following a purchase from 19/11/2021
Very good product
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Catherine M.
Rating: 4 out of 5
following a purchase from 18/11/2021
Very satisfied with the delivery times and the products I purchased.
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Francoise B.
Rating: 4 out of 5
following a purchase from 18/11/2021
Good order tracking.
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Serge M.
Rating: 4 out of 5
following a purchase from 09/11/2021
Very good product and very effective
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Gilbert G.
Rating: 4 out of 5
following a purchase from 08/11/2021
Good product
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Jacques B.
Rating: 4 out of 5
following a purchase from 25/10/2021
Package delivered quickly. Four stars because the package was taped up a little hastily... I was even worried that part of the order had been stolen, but it hadn't :)
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Dominique N.
Rating: 4 out of 5
following a purchase from 05/11/2021
Good product that doesn't cure, but provides temporary relief.
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Bernard N.
Rating: 4 out of 5
following a purchase from 06/11/2021
Good
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Michele P.
Rating: 4 out of 5
following a purchase from 03/11/2021
Reliable laboratory
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Christiane S.
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast delivery, no issues, product to be tested!!!!
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Danielle B.
Rating: 3 out of 5
following a purchase from 31/10/2021
Delivery on time. Price 50% cheaper - 2 days later!!!
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Response from Laboratoire PRONATUR
Thank you for your review, Danielle. We are sorry that your order did not arrive on time and that the price did not meet your expectations. We will make sure to monitor delivery times more closely and ensure low prices for our customers in the future.
A
Aline B.
Rating: 4 out of 5
following a purchase from 28/10/2021
Pleasant product, but so far the effect hasn't been great. I've only been applying the AGYFLEX cream for 10 days.
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Marie Hélène S.
Rating: 4 out of 5
following a purchase from 18/10/2021
Good product and effective. I'll see in the coming months whether the gel continues to relieve me.
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Jean Jacques L.
Rating: 4 out of 5
following a purchase from 18/10/2021
Very good product, matches the description. Careful and fast service.
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Sophie C.
Rating: 4 out of 5
following a purchase from 17/10/2021
I really like this brand. The service is perfect. I recommend it.
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Fabien C.
Rating: 4 out of 5
following a purchase from 17/10/2021
Very good products for knowledgeable athletes who care about their joints.
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Yvette L.
Rating: 4 out of 5
following a purchase from 11/10/2021
I give it 4 stars because the product is expensive, but it is so effective against osteoarthritis pain. A good addition to my treatment. It's a shame it isn't covered by social security!
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Annette B.
Rating: 4 out of 5
following a purchase from 09/10/2021
I really like this cream, which relieves my joint and back pain
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Jean Claude B.
Rating: 4 out of 5
following a purchase from 09/10/2021
As expected
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Philippe A.
Rating: 4 out of 5
Regarding delivery, the product has not been tried yet.
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Michel C.
Rating: 3 out of 5
I only received it four days ago. I think it takes a little time to appreciate the results over the long term.
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Response from Laboratoire PRONATUR
Thank you for your review, Michel. We greatly appreciate your opinion and are here to help if you would like to contact us. We are sure that, over time, you will notice all the benefits of your Laboratoire PRONATUR product.
F
Françoise R.
Rating: 4 out of 5
Orders are handled seriously and respectfully (I know where things stand with my order - I’m kept informed every step of the way). Good products.
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Bernard C.
Rating: 4 out of 5
following a purchase from 09/09/2021
Good
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Annabelle M.
Rating: 4 out of 5
following a purchase from 19/08/2021
Order matched the request. Nothing to complain about
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Brigitte V.
Rating: 4 out of 5
Effective for my shoulder pain
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Bernard B.
Rating: 4 out of 5
Nothing to complain about
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Antonio N.
Rating: 4 out of 5
Very good product; it doesn't cure, but it provides good relief
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Yvette P.
Rating: 3 out of 5
Relieves some aches and pains and lets you forget, for a while, that you're in pain.
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Response from Laboratoire PRONATUR
Thank you, Yvette, for sharing your feedback on our website. We're glad to know that our products help relieve your aches and pains and give you a moment of relief and respite. We're available if you have any further questions or comments.
R
Roger R.
Rating: 4 out of 5
Very good product; I recommend it to people around me!
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Marc H.
Rating: 4 out of 5
Excellent product, received.
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Annie B.
Rating: 4 out of 5
Satisfied with the cream. As for the capsules, I haven't used them long enough to judge, so I'll keep taking them.
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Gerard B.
Rating: 4 out of 5
following a purchase from 09/08/2021
I am partially satisfied.
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Martine L.
Rating: 4 out of 5
following a purchase from 03/08/2021
Very good product
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Colette F.
Rating: 4 out of 5
following a purchase from 20/07/2021
Products received very quickly. Excellent cream to use three times a day for optimal results. Its cooling effect is welcome on hot days. I recommend it. I recommend it.
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Georges C.
Rating: 4 out of 5
following a purchase from 29/07/2021
Very good product, nothing to complain about. Excellent, thank you.
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Bernadette R.
Rating: 3 out of 5
following a purchase from 12/07/2021
I'm waiting to see results for my pain; it's taking a long time.
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Response from Laboratoire PRONATUR
Hello BERNADETTE, thank you for your review. We're sorry you've had to wait, but it's important to note that results can vary from person to person and it may take time to achieve the desired effects. We hope you'll see improvements soon. Please don't hesitate to contact us if you have any further questions or concerns. Have a nice day.
M
Michelle J.
Rating: 4 out of 5
following a purchase from 14/07/2021
Very good product, very cooling and provides quick relief, but you need to apply it to the painful areas about three times a day. Very satisfied.
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