Customer reviews of Laboratoire PRONATUR

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 536 published reviews
5 3 947 87% 4 498 11% 3 62 1% 2 15 0% 1 14 0%

Summary of reviews

The store consistently delivers on reliability with fast, on-time delivery and well-packaged orders, often accompanied by a small gift and clear, easy-to-use websites. Customers repeatedly highlight the effectiveness of the products, noting relief from joint, muscle, and back pain and ongoing positive results from staples like Agyflex and its joint supplements. Product quality is emphasized through long-term use, repeated orders, and satisfaction across multiple years, with many praising the effectiveness and consistent results. Customer service is described as reliable and supportive, with clear ordering processes and appreciative comments about promotions, loyalty, and helpful staff.

Reviews 3 and 5 stars

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Jessica D.
Rating: 5 out of 5
following a purchase from 25/01/2023
Very pleasant smell and texture
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Nadia V.
Rating: 5 out of 5
following a purchase from 26/01/2023
Always satisfied
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Sauveur L.
Rating: 3 out of 5
following a purchase from 25/01/2023
Products that are ineffective or barely effective
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Response from Laboratoire PRONATUR
Hello Sauveur, thank you for your review. We are sorry that our products did not meet your expectations. We are doing everything we can to improve the quality of our products. If you wish, please feel free to contact us and share your concerns.
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Anthony B.
Rating: 5 out of 5
following a purchase from 23/01/2023
Very well-organized shipment, and the package was neatly packed.
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Alain B.
Rating: 5 out of 5
following a purchase from 24/01/2023
Very good and fast delivery
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Nathalie D.
Rating: 5 out of 5
following a purchase from 21/01/2023
Excellent products
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Guy M.
Rating: 5 out of 5
following a purchase from 23/01/2023
I am satisfied. I will place another order in a few weeks. Thank you for your welcome. Guy Moreau
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Martine B.
Rating: 5 out of 5
following a purchase from 22/01/2023
I received my parcel very quickly. I am satisfied with this product, which I use before and after hikes.
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Patrick B.
Rating: 5 out of 5
following a purchase from 21/01/2023
A very, very good product. I now use only this one for my pain!!!!!
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Catherine T.
Rating: 3 out of 5
following a purchase from 21/01/2023
I am satisfied with the products; however, this is the second time the parcel has arrived damaged. The cardboard box is very flimsy and tears at the corners. The first time, I refused the parcel because products were missing. This time the products were inside, but the postal service had reinforced the entire parcel with tape... Given this situation, I am unsure about continuing to place orders.
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Response from Laboratoire PRONATUR
Hello, thank you for your comment on the quality of the products, but we are surprised about the cardboard packaging. We regularly prepare test parcels and send them to ourselves to check delivery times and the condition of the parcel upon receipt. We have not noticed any particular issues in this regard. However, we have noted your comment and are filing a complaint with Colissimo. Thank you for your feedback.
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Annette M.
Rating: 5 out of 5
following a purchase from 19/01/2023
Very good service
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Martine H.
Rating: 5 out of 5
following a purchase from 21/01/2023
Very good
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Michel R.
Rating: 5 out of 5
following a purchase from 20/01/2023
Thank you for the service with my order. I am satisfied with your products and recommend them to my friends.
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Géraldine G.
Rating: 5 out of 5
following a purchase from 18/01/2023
Products well protected. Fast delivery
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Frederic H.
Rating: 5 out of 5
following a purchase from 17/01/2023
Always excellent products.
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Christophe S.
Rating: 5 out of 5
following a purchase from 19/01/2023
Great
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Khoutir L.
Rating: 5 out of 5
following a purchase from 17/01/2023
Completely satisfied with my order, reasonable price and fairly fast delivery!
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André M.
Rating: 5 out of 5
following a purchase from 18/01/2023
Excellent products
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Michel N.
Rating: 5 out of 5
following a purchase from 20/01/2023
I am very satisfied with this product, which I use from time to time.
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Christiane L.
Rating: 5 out of 5
following a purchase from 18/01/2023
No problem with either order tracking or delivery. It was perfect.
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Pascal R.
Rating: 5 out of 5
following a purchase from 18/01/2023
Delivery deadlines were met and the product is effective.
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Suzy V.
Rating: 5 out of 5
following a purchase from 18/01/2023
Perfect, as usual
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Sylvie M.
Rating: 5 out of 5
following a purchase from 12/01/2023
Satisfied, fast delivery, effective products.
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Rose N.
Rating: 5 out of 5
following a purchase from 17/01/2023
I love it. The only cream that relieves my severe osteoarthritis. Thank you.
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Roger G.
Rating: 5 out of 5
following a purchase from 16/01/2023
Delivery time was very reasonable, very good product.
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Michel G.
Rating: 5 out of 5
following a purchase from 17/01/2023
Hello, I look at the prices, and when I see that they're not too expensive, I buy. I pay attention to the price, thank you.
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Gerard H.
Rating: 5 out of 5
following a purchase from 16/01/2023
Delivered quickly
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Raymonde L.
Rating: 5 out of 5
following a purchase from 17/01/2023
Very, very pleasant, thank you
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Tony M.
Rating: 5 out of 5
following a purchase from 13/01/2023
Very good product, very satisfied
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Raymond M.
Rating: 5 out of 5
following a purchase from 15/01/2023
Very pleasant gel for massage. Cooling sensation and quick relief. I tried it on several parts of my body. I recommend it.
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Jean C.
Rating: 5 out of 5
following a purchase from 14/01/2023
Great and reliable
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Patricia Y.
Rating: 5 out of 5
following a purchase from 12/01/2023
Very good
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Nelly L.
Rating: 5 out of 5
following a purchase from 10/01/2023
Nothing to say, perfect
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Mireille C.
Rating: 5 out of 5
following a purchase from 10/01/2023
Good product and friendly service
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Sabrina C.
Rating: 5 out of 5
following a purchase from 06/01/2023
Fast delivery of the package
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Michelle H.
Rating: 5 out of 5
following a purchase from 07/01/2023
I only used it once, and it wasn't for me. Apparently, it seems effective,
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Elisabeth B.
Rating: 5 out of 5
following a purchase from 09/01/2023
Perfect!
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Brigitte H.
Rating: 5 out of 5
following a purchase from 06/01/2023
Great, thanks
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Laurence C.
Rating: 5 out of 5
following a purchase from 05/01/2023
Excellent massage gel that gives me a lot of relief. I highly recommend it.
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Gilbert C.
Rating: 5 out of 5
following a purchase from 08/01/2023
The product meets my expectations
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