Customer reviews of lacorbeille.fr

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 564 published reviews
5 457 81% 4 85 15% 3 13 2% 2 7 1% 1 2 0%

Reviews 1 and 2 stars

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R
Rymland M.
Rating: 2 out of 5
following a purchase from 01/05/2023
Not the right fasteners in the package for the shelves ordered. And no instructions. I can't install them
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Response from lacorbeille.fr
Hello,
We replied to your message the same day you contacted us and sent you the instructions. As we haven't heard from you since, we hope the problem has been resolved.
In any case, we remain at your disposal and ready to listen,
Yours sincerely
Fabien
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/08/2022
The cuckoo clock and the self-adhesive of the brand is not straight...
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Response from lacorbeille.fr
Hello, We are very sorry that you are disappointed by the Cuckoo clock that you received. We invite you to contact our customer service and send us photos if necessary. You can reach us by e-mail at [email protected]. Sincerely, Anne-Sophie
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/11/2021
Great!
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A
Acheteur vérifié
Rating: 2 out of 5
Delivery found in front of my door in the rain. No message or call from the delivery man, very disappointed. Review the delivery service.
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A
Acheteur vérifié
Rating: 2 out of 5
Ordered online on July 1st, finally delivered on the 29th after 5 failures (delivery in my absence on non-validated slots and cancellations at the last moment at the creneaux retained online and validated by the carrier. Package arrived damaged
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Response from lacorbeille.fr
Once again, we apologize for the difficulties you have encountered in the delivery of your order, unfortunately totally inherent to the carrier and we will contact you offline about the condition of the package upon receipt. Anne-Sophie
A
Acheteur vérifié
Rating: 1 out of 5
I am still waiting for an answer to validate my order ....
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Response from lacorbeille.fr
Hello, We answered your message of Sunday, June 16th the very next day at 9:34 am... I am sorry that you did not receive our message and I am sending it back to you immediately... Do not hesitate to call us if you still do not receive it, Sincerely, Anne-Sophie
A
Acheteur vérifié
Rating: 2 out of 5
I am delighted with the product only I paid 6,90 of delivery by choosing a carrier so that I receive my parcel by the post office and when I write to the customer service nothing, no commercial gesture just an explanation as he finds it more practical for the small parcels whereas I could have paid less by choosing the post office
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Response from lacorbeille.fr
Madam, Whatever the carrier chosen, a home delivery is 6.90. In accordance with the conditions that we announce, your parcel was delivered in 48H and if we do indeed choose to send small parcels with the Post Office it is with the only aim of satisfying our customers because the deliveries with DPD can turn out sometimes more complicated. Sincerely.
A
Acheteur vérifié
Rating: 2 out of 5
Not received the right product
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