The coat rack we ordered was blue. However, in the end, we really liked the white one that was delivered so we kept it...it's very beautiful and of very good quality! Delivery went smoothly, on time and intact!
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Response from lacorbeille.fr
Hello, We apologize for the color error. As it wasn't your fault, an exchange would have been entirely possible, but if the color you received suits you, that's fine! Thank you for your comment and enjoy this beautiful piece of design.
F
Florence J.
Rating: 4 out of 5
following a purchase from 30/09/2023
👍
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Rymland M.
Rating: 2 out of 5
following a purchase from 01/05/2023
Not the right fasteners in the package for the shelves ordered. And no instructions. I can't install them
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Response from lacorbeille.fr
Hello,
We replied to your message the same day you contacted us and sent you the instructions. As we haven't heard from you since, we hope the problem has been resolved.
In any case, we remain at your disposal and ready to listen,
Yours sincerely
Fabien
A
anne A.
Rating: 4 out of 5
following a purchase from 28/03/2023
Very satisfied
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JOHAN R.
Rating: 4 out of 5
following a purchase from 11/01/2023
Qualitative product faithful to the photo of the site. On the other hand, the parcel was to be given on signature but it was not respected.
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FLORIE D.
Rating: 4 out of 5
following a purchase from 22/11/2022
very good, order received quickly enough, shipping costs too high for my taste for "small" orders ...
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Response from lacorbeille.fr
Hello,
We thank you for your feedback and take good note of your remark concerning the shipping costs.
Unfortunately, regardless of the amount of the order, since we are dealing with objects, the preparation of the packages always requires the same attention and the actual shipping costs are high. However, we will see in the future if there is no way to do better...
Sincerely yours,
LaCorbeille.fr
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/10/2022
Item as described.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
package received as expected. No possibility of home delivery. Transportation costs a bit expensive.
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Response from lacorbeille.fr
Hello, Thank you for your comment. However, it is normally possible to have your order delivered to your home. I don't know what could have happened? Concerning the shipping costs, they are 6,90€ at home and 4,90€ in relay-package and they are offered from 80€ of purchase. We wish you a good continuation! Anne-Sophie
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/08/2022
The cuckoo clock and the self-adhesive of the brand is not straight...
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Response from lacorbeille.fr
Hello, We are very sorry that you are disappointed by the Cuckoo clock that you received. We invite you to contact our customer service and send us photos if necessary. You can reach us by e-mail at [email protected]. Sincerely, Anne-Sophie
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Purchase of labels to recognize your glass. The only hitch: it was in English. Small hitch since it did the trick.
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/11/2021
Great!
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Anne FOURNIE
Rating: 4 out of 5
following a purchase from 11/07/2021
I received the said clouds and what a disappointment.....paper patties that you have to inflate by passing your hand through a zipper ....the opening for the passage of the electric wire is positioned at any place. So we had to reinforce the inner envelope with a white plaster before making a new hole so that one of the clouds would not be vertical.....Bon a catastrophe
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Marie de Boyer
Rating: 4 out of 5
following a purchase from 22/01/2021
It's a pity that the octopus rings are all the same size which reduces considerably its use for small tubes for example. Otherwise the idea is excellent ... but to review Cordially Marie
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/02/2021
Great responsiveness of the customer service. Thank you
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Product corresponding to my request
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A
Acheteur vérifié
Rating: 4 out of 5
Just a small remark concerning the article "Box for deer appetizer picks": the plastic lid has a small but visible defect.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
The packaging was slightly folded and therefore the image was a little damaged
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A
Acheteur vérifié
Rating: 4 out of 5
Sometimes the image is better than the reality, but the ideas are still excellent
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A
Acheteur vérifié
Rating: 4 out of 5
No luck, the store was on vacation when I ordered => shipment of products delayed, the info was not specified on the website, but I was warned by an email from the SAV.
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A
Acheteur vérifié
Rating: 4 out of 5
Very nice rendering, quite difficult to install, adhesion on the support.
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A
Acheteur vérifié
Rating: 4 out of 5
The goods were as ordered and very well packaged.
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A
Acheteur vérifié
Rating: 4 out of 5
Very fast delivery, the product is smaller than I expected but of good quality
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A
Acheteur vérifié
Rating: 4 out of 5
I have not been in contact with the customer service, so I can't say anything about it
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A
Acheteur vérifié
Rating: 4 out of 5
Ordering and delivery operations carried out smoothly. Very satisfied.
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A
Acheteur vérifié
Rating: 4 out of 5
Very nice product. It looks great on my desk.
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A
Acheteur vérifié
Rating: 4 out of 5
Very good
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A
Acheteur vérifié
Rating: 2 out of 5
Delivery found in front of my door in the rain. No message or call from the delivery man, very disappointed. Review the delivery service.
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A
Acheteur vérifié
Rating: 4 out of 5
Very nice product and conforms to the description. Order shipped quickly but big problem of tracking the package on the Post Office website and delay in delivery.
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Response from lacorbeille.fr
Thank you for your kind comments. Concerning the tracking, it does not always work very well abroad. However, your order was sent on Tuesday 19th and delivered in Belgium on Friday 22nd, which does not constitute a delay in delivery; our commitment to deliver within 48 working hours is only for deliveries in Metropolitan France. Sincerely, A. Sophie
A
Acheteur vérifié
Rating: 4 out of 5
Very well packaged
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A
Acheteur vérifié
Rating: 4 out of 5
Nice quality products, tracking & delivery very good.
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A
Acheteur vérifié
Rating: 2 out of 5
Ordered online on July 1st, finally delivered on the 29th after 5 failures (delivery in my absence on non-validated slots and cancellations at the last moment at the creneaux retained online and validated by the carrier. Package arrived damaged
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Response from lacorbeille.fr
Once again, we apologize for the difficulties you have encountered in the delivery of your order, unfortunately totally inherent to the carrier and we will contact you offline about the condition of the package upon receipt. Anne-Sophie
A
Acheteur vérifié
Rating: 4 out of 5
Perfect completion of the transaction
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A
Acheteur vérifié
Rating: 1 out of 5
I am still waiting for an answer to validate my order ....
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Response from lacorbeille.fr
Hello, We answered your message of Sunday, June 16th the very next day at 9:34 am... I am sorry that you did not receive our message and I am sending it back to you immediately... Do not hesitate to call us if you still do not receive it, Sincerely, Anne-Sophie
A
Acheteur vérifié
Rating: 4 out of 5
everything arrived in the time announced, very fast and conform goods I recommend
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Acheteur vérifié
Rating: 4 out of 5
according to the order.
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Acheteur vérifié
Rating: 4 out of 5
Despite the fact that my order took a long time to be delivered I am happy with my purchase. The product is conform and of good quality. The company is serious, easily contactable and informed me in time of the progress of the restocking and the delivery... I recommend the product and the site
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Acheteur vérifié
Rating: 4 out of 5
No SMS about the arrival of the ordered product
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A
Acheteur vérifié
Rating: 4 out of 5
A lot of packaging for such a small bag (but very cute)
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Acheteur vérifié
Rating: 4 out of 5
Excellent
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