★★★★★
based on 5730 reviews published
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Not used yet but it seems to be of good quality
I was well advised to renew the waffle plates of a Lagrange waffle maker bought in 2005. Delighted that we can buy compatible spare parts 20 years later! Plates tested and approved by the children!
Satisfied with the product
Fast delivery and good protection of the 2 plates. The additional plates are expensive compared to the price of the device.
Excellent product, easy to use and of high quality.
Quality products
I am always delighted to receive a new Lagrange product. Both for the delivery time, the careful packaging, and of course for the high-quality product.
It's a very nice device that has a good grip. The croque monsieur is nicely crispy.
Very good
Package well packaged.
Very good
Product received without incident, very well protected and within the deadlines.
Very good
Thank you and fast delivery
First waffles made. The non-stick coating set is very easy to use but I haven't yet managed to find the right balance to make a perfect waffle with the more traditional plates. It's a very nice and very sturdy tool.
I realize 3 days after buying on your site that on your Amazon store the complete device, that is to say with the waffle plates, croque-monsieur and panini, costs less than the model I bought on your site and that I have not managed to contact customer service! This is definitely the last time I buy from Lagrange.
Thank you for your message.
We are sincerely sorry for this situation and fully understand your disappointment. Prices and offers can indeed vary depending on distribution channels, particularly between our site and certain platforms like Amazon.
We also regret that you were unable to reach our customer service. We invite you to renew your request so that we can review your situation and see what can be done.
Thank you for your understanding.
Have a great day,
The Lagrange team.
Carton arrived damaged, the lemon flavor pot broken, I lost half of the pot.
Thank you for your message.
We are sincerely sorry to hear that your package arrived damaged and that the lemon flavor pot was broken. This situation does not reflect our quality commitments.
We invite you to contact our consumer service so that we can provide you with a solution quickly.
Thank you for your trust.
Have a great day,
The Lagrange team.
Very satisfactory order tracking. Very well packaged and fortunately because the package had been opened by the Post.
I am totally satisfied with my LAGRANGE WAFFLE MAKER! Very nice quality of workmanship and the plates, you can see that it is made to last. The price corresponds well to the quality.
Very good experience
Very good quality products. I am always satisfied with the products I have ordered.
During the order, I was given the choice between two delivery points for my package, but it was stated in the Colissimo email that the pickup was against signature and that the delivery point I had chosen was supposedly temporarily unavailable, Colissimo was looking for a new delivery point. This took longer than expected (normally according to Colissimo between 3 and 5 days) all that to end up in a post office after 12 days against signature.
Thank you for your message.
We are sorry for this delivery experience and understand your dissatisfaction with these extended delays. This type of situation is not our intention and is unfortunately linked to the carrier, particularly La Poste, which manages the routing of packages, relay points, and delivery conditions.
We sincerely regret the inconvenience caused and thank you for your understanding.
Have a great day,
The Lagrange team.
The perfect pots, as well as the very fast delivery.
Great. Well-made site and easy order. Timely delivery. Super product.
Satisfactory device and practical to store.
Good, thank you
Impeccable
Impeccable and fast.
Very good, the product as well as the delivery
Fast delivery and good quality device
Fast and convenient Super to be able to benefit from refurbished products !!!
I am very satisfied with my purchase and the first use for successful croque monsieur. I just have a doubt about one resistance that moves while the other is well fixed...
Quality product, lacks a function to keep the waffle maker in a vertical position for optimal storage. Smooth purchase but be vigilant about the packaging or the carrier: my waffle maker is without any damage, neither aesthetic nor functional despite a well-damaged packaging box 😉
Perfect service
Perfect
Excellent waffle maker but you need to keep the aluminum plates without non-stick coating
Great service
This waffle maker is great and finally looks like the ones we had when we were little!
Delivery as expected