The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Very damaged packaging, oversized box, so the box and the device's manual are also damaged. The power cord is not the original (in red) but a replacement cord.
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Response from LAGRANGE
Hello, Thank you for your feedback. We are sincerely sorry for this inconvenience. If your device is damaged, I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you: [email protected] Regarding the red cord, it no longer exists and has been replaced by a black cord. Best regards, Marie
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DOMINIQUE M.
Rating: 5 out of 5
following a purchase from 01/01/2024
very good
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TRISTAN C.
Rating: 5 out of 5
following a purchase from 13/01/2024
I chose the cast aluminum waffle maker rather than the Teflon one because the waffles are really crispy and well-cooked.
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Response from LAGRANGE
Hello, We are delighted that you like our products! Best regards, Marie
M
Marie pierre B.
Rating: 5 out of 5
following a purchase from 12/01/2024
Very attractive site, fast and careful shipping
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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Ewa L.
Rating: 5 out of 5
following a purchase from 31/12/2023
Quality products that change lives. Homemade waffles, homemade yogurts, perfect for food lovers!
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PHILIPPE K.
Rating: 5 out of 5
following a purchase from 12/01/2024
very clear!
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EVELYNE L.
Rating: 5 out of 5
following a purchase from 14/01/2024
Very good
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Patricia O.
Rating: 5 out of 5
following a purchase from 14/01/2024
Navigation, delivery, packaging of glass jars: perfect
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Nicole R.
Rating: 5 out of 5
following a purchase from 12/01/2024
Careful delivery within the indicated deadlines. We had problems with a raclette oven and customer service was very quick to resolve the issue.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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Josette S.
Rating: 5 out of 5
following a purchase from 15/01/2024
fast delivery
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PHILIPPE L.
Rating: 3 out of 5
following a purchase from 09/01/2024
The site is correct - The order went well, but the delivery date compared to your information was not respected, which means I paid for a chronopost for nothing and it is not cheap.
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Response from LAGRANGE
Hello, Thank you for your feedback. We are sorry for this abnormally long delivery time. Indeed, January is a period of high activity for our SME, which may explain the extended delivery times. We thank you for your patience. Best regards, Marie
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ANNE MARIE M.
Rating: 5 out of 5
following a purchase from 08/01/2024
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PATRICK D.
Rating: 5 out of 5
following a purchase from 11/01/2024
perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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SYLVIE L.
Rating: 5 out of 5
following a purchase from 10/01/2024
This is not my first purchase from this brand, everything is perfect at LAGRANGE!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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gisele P.
Rating: 5 out of 5
following a purchase from 11/01/2024
We can track our order and delivery at any moment. Order delivered as expected.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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ELENA B.
Rating: 5 out of 5
following a purchase from 11/01/2024
Perfect! Clear, simple, effective and excellent quality product. Great initiative to offer their refurbished products.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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ISABELLE L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Most waffle maker accessories, notably the plates, are just below €50, the price at which delivery is free.
Why not round up to €50 and benefit your customers with free shipping? We can understand the economic necessity, but €50 is already a significant amount, and you could, for example, cover 50% of the shipping costs instead of taking them entirely.
Have a great day.
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Gérard D.
Rating: 5 out of 5
following a purchase from 10/01/2024
Perfect and fast delivery, in accordance with my order.
First trial successful, viscosity just as I like it.
Easy to operate.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback, we are delighted that you like our products! Best regards, Marie
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ALICE F.
Rating: 5 out of 5
following a purchase from 04/01/2024
Photos and explanations meet expectations.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
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MARIAGE P.
Rating: 4 out of 5
following a purchase from 08/01/2024
Certainly, the order is compliant, but the delay before shipping is long.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We sincerely apologize for this unusually long delivery time. Indeed, January is a busy period for our SME, which may explain the slight delays... We thank you for your patience. Best regards, Marie
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CEDRIC R.
Rating: 5 out of 5
following a purchase from 28/12/2023
I found the site easy to use and very ergonomic. The images are informative and make you want to have the products, I was informed at all stages of my order status, and the order was delivered on time.
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WILLY G.
Rating: 5 out of 5
following a purchase from 04/01/2024
Very good, impeccable service, careful and attentive, I recommend Lagrange 100%.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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VIRGINIE C.
Rating: 5 out of 5
following a purchase from 07/01/2024
Easy navigation, possibility to be alerted in case of stock shortage.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a wonderful day! Marie
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Domenica W.
Rating: 5 out of 5
following a purchase from 12/01/2024
The website is easy to navigate.
The product was very well packaged.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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Pascal L.
Rating: 5 out of 5
following a purchase from 12/01/2024
Easy to use and fast site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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PASCAL C.
Rating: 5 out of 5
following a purchase from 06/01/2024
Very well-structured site. Very clear cart.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. We are delighted! Best regards, Marie
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COLLIN P.
Rating: 5 out of 5
following a purchase from 29/12/2023
Perfect.
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Annie C.
Rating: 5 out of 5
following a purchase from 03/01/2024
I am very satisfied with the site and the delivery.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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Jerome B.
Rating: 5 out of 5
following a purchase from 02/01/2024
Quick and precise response from customer service to change the plug of our waffle maker - croque monsieur. Top-notch.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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MARIE-LAURE C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Clear site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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MURIEL I.
Rating: 4 out of 5
following a purchase from 03/01/2024
I found the plates corresponding to my waffle maker very easily and I am satisfied with their quality, easy to reposition.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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BEATRICE M.
Rating: 5 out of 5
following a purchase from 26/11/2023
Package received quickly and in good condition.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a nice day! Marie
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CLAUDINE L.
Rating: 5 out of 5
following a purchase from 20/12/2023
Very good product.
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ERIC W.
Rating: 5 out of 5
following a purchase from 11/11/2023
Excellent material and great follow-up from customer service! Well done!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a nice day! Marie
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DANIELLE F.
Rating: 5 out of 5
following a purchase from 30/12/2023
I am very happy to have been able to repurchase the glass plate. You packaged it very well, fortunately, because the box had suffered. Thank you for this quick and careful shipment.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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DANIEL G.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very satisfactory.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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STÉPHANE P.
Rating: 5 out of 5
following a purchase from 31/12/2023
Clear site, reference brand.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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AUDREY D.
Rating: 4 out of 5
following a purchase from 30/12/2023
The site is well structured, sometimes a bit difficult to find the 'detached' parts, especially waffle plates.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take your comment into account :) Best regards, Marie
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JEANNINE P.
Rating: 5 out of 5
following a purchase from 31/12/2023
Very good, impeccable service, careful and attentive. I recommend!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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FREDERIQUE S.
Rating: 5 out of 5
following a purchase from 30/12/2023
Perfect delivery of the filter.
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Response from LAGRANGE
Hello, Thank you for your positive feedback! Best regards, Marie
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