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J
Rating: 5 out of 5
Item as described and delivery times respected. One small regret, there is no way to deliver to a relay in Belgium.
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Customer reviews of LAGRANGE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 357 published reviews
Summary of reviews
LAGRANGE consistently delivers on product reliability and thoughtful design, with customers noting sturdy construction, easy maintenance, and features that enhance usability, such as clear manuals, ergonomic handling, and adaptable plates. Delivery stands out for speed and careful packaging, with many customers reporting on-time, intact shipments and protective packaging that keeps contents secure. The product range inspires confidence through consistent quality and practical extras, including compatible spare parts, innovative flavors for yogurts, and reliable performance across devices like waffle makers and planchas. Overall, customers highlight a seamless shopping experience, from precise descriptions and quick fulfillment to supportive service and clear, user-friendly operation.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersR
Rating: 3 out of 5
Difficult site to visit, not very clear / poor navigation
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Response from LAGRANGE
Hello, Thank you for your comment. We are actively working to improve the customer experience on our site. We hope that you will still be satisfied with our products. The Lagrange team.
A
Rating: 5 out of 5
GOOD SITE
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L
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Navigation on the site is clear, the information is correct. No surprises!
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F
Rating: 5 out of 5
Nice range of products
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
N
Rating: 5 out of 5
Very good site. Easy exchange. Fast shipping
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N
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Well-designed site, allowing the purchase of original accessories to replace used ones.
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
C
Rating: 5 out of 5
Very pleasant site and easy access. Thank you for the Black Friday discount
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C
Rating: 5 out of 5
Order, easy payment. Delivery within the expected timeframe. A technical problem during the order was resolved efficiently and quickly.
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A
Rating: 5 out of 5
Really great experience. Good communication and timely delivery. Nothing to say, I will return
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F
Rating: 5 out of 5
very good; good quality; I recommend
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D
Rating: 5 out of 5
Very easy to consult site and very quick order
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R
Rating: 3 out of 5
The website provides the expected services. The preparation time for the shipment seemed unusually long. (About 4 working days if I remember correctly) (the delivery then took place within a normal timeframe)
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S
Rating: 5 out of 5
Easy access site
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C
Rating: 5 out of 5
Serious and efficient
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I
Rating: 5 out of 5
Very good product and solid
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E
Rating: 5 out of 5
I would like to report that I ordered 7 products online and each time the packaging boxes for transport are sometimes very damaged. I hope the packages are not thrown into the trucks. The product's packaging box is also sometimes damaged.
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D
Rating: 5 out of 5
very good product
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N
Rating: 5 out of 5
Just the box was not in good condition upon receipt
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C
Rating: 5 out of 5
quality products, followed and useful
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F
Rating: 5 out of 5
Everything was impeccable
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N
Rating: 5 out of 5
Product delivered quickly and the waffle maker is of very good quality. Thank you
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J
Rating: 4 out of 5
No delivery problem
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C
Rating: 5 out of 5
Very clear and complete site
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A
Rating: 5 out of 5
perfect!!!
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T
Rating: 5 out of 5
Perfect, practical, fast.
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V
Rating: 5 out of 5
Very good
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D
Rating: 4 out of 5
Easy to use
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E
Rating: 5 out of 5
I already know
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M
Rating: 5 out of 5
Satisfied
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M
Rating: 5 out of 5
Impeccable tour
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M
Rating: 4 out of 5
the site is easy to use
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P
Rating: 4 out of 5
I check 4 stars and it systematically shows 5. I do not agree
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A
Rating: 5 out of 5
Perfect
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F
Rating: 3 out of 5
Insufficient packaging, internal box damaged. Not a big deal since it's not for a gift, but it could have been...
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Response from LAGRANGE
Hello, please excuse us for this inconvenience. We sincerely hope that you will like the product. Have a nice day!
N
Rating: 1 out of 5
Deplorable service. Received the wrong plates after 2 reminders from me for non-receipt of my order after more than 2 weeks. Apparently, the references for my machine are no longer available, but I am sent plates that are therefore wrong, not very fine. To finally be told: "but we did not have your machine references", while a photo of my machine's references was sent in my reminder email. So far, no solution has been found, meaning a refund.
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Response from LAGRANGE
Hello, please excuse us for this inconvenience, there must have been a misunderstanding... You can send an email to [email protected], Ingrid will respond to find the best solution for you. We are, once again, sorry. Best regards
E
Rating: 5 out of 5
Clear and easy site
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M
Rating: 5 out of 5
it's a Christmas gift so don't try!!
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