Customer reviews of LAGRANGE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
5 5 413 87% 4 472 8% 3 148 2% 2 61 1% 1 101 2%

Summary of reviews

The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.

Reviews 1, 2, 3, 4 and 5 stars

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B
BOURGES Y.
Rating: 5 out of 5
following a purchase from 10/01/2026
Fast shipping of the part However, we find that the electrical plug on the device is very fragile and poorly placed
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M
MICHELE F.
Rating: 5 out of 5
following a purchase from 10/01/2026
Very nice device, total satisfaction
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M
MARIE S.
Rating: 4 out of 5
following a purchase from 08/01/2026
Very satisfied with the product and its packaging. However, it took 4 or 5 attempts to complete the order. The computer process may need to be reviewed...
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T
THIERRY F.
Rating: 5 out of 5
following a purchase from 09/01/2026
perfect
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DANIELE L.
Rating: 5 out of 5
following a purchase from 10/01/2026
Perfect
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HUBERT B.
Rating: 5 out of 5
following a purchase from 09/01/2026
Good product that I know well
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SYLVIE M.
Rating: 5 out of 5
following a purchase from 09/01/2026
super product. good delivery tracking, more convenient for pickup at relay points
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JONATHAN M.
Rating: 5 out of 5
following a purchase from 09/01/2026
Products match perfectly and fast delivery
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R
ROGER D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Material received on time and in very good condition. I recommend LAGRANGE 200%
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VINCENT D.
Rating: 5 out of 5
following a purchase from 08/01/2026
second purchase Lagrange and very satisfied
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LAURENT Q.
Rating: 5 out of 5
following a purchase from 10/01/2026
The product is sturdy and well designed. The price is interesting too during promotional offers.
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SOPHIE V.
Rating: 5 out of 5
following a purchase from 09/01/2026
Quality product, manufactured and refurbished in France, Good communication with customer service, we are very satisfied.
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LAURA L.
Rating: 5 out of 5
following a purchase from 09/01/2026
Clean package, delivery tracking works and the order is compliant.
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C
CHANTAL Y.
Rating: 1 out of 5
following a purchase from 08/01/2026
Incomplete order. Packaging a bit light for the weight of such a device.
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Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for the incomplete order and take note of your comment regarding the packaging.
We invite you to contact our customer service to find the best solution for you.
We wish you a very nice day.
The Lagrange team
M
MICHELLE J.
Rating: 5 out of 5
following a purchase from 07/01/2026
Excellent products sent quickly, efficient exchanges, and very good customer service.
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ALEXANDRE N.
Rating: 5 out of 5
following a purchase from 08/01/2026
An amazing product really I am delighted with my purchase. True childhood memories
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F
FRANCK G.
Rating: 1 out of 5
following a purchase from 08/01/2026
Package arrived very quickly at the requested pickup point. Huge cardboard packaging for a waffle needle. The product arrived in perfect condition and will allow us to make our first waffles following the purchase of the Lagrange waffle maker. We can't wait. Thank you for everything.
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FRANCIS B.
Rating: 4 out of 5
following a purchase from 09/01/2026
It's a shame the device doesn't work, I just returned from vacation to write a customer service request
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Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for this malfunction and invite you to contact our customer service so that we can find a solution quickly.
We wish you a very nice day.
The Lagrange team
J
JACQUELINE B.
Rating: 4 out of 5
following a purchase from 08/01/2026
Order placed after a positive phone exchange with customer service. Received on time
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C
CHANTAL P.
Rating: 1 out of 5
following a purchase from 08/01/2026
The device did not work and has been returned
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Response from LAGRANGE
Hello,
Thank you for your feedback. We are sorry for this inconvenience and have taken note of the return of the device. Our customer service will handle it as soon as possible.
We wish you a very nice day.
The Lagrange team
F
FABRICE M.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very good. Replaces the very fragile glass bowl that I broke from another brand. I recommend.
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VALERIE L.
Rating: 5 out of 5
following a purchase from 08/01/2026
Clear
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G
GERALD H.
Rating: 5 out of 5
following a purchase from 08/01/2026
Very satisfied with my order of two devices, very responsive customer service. Thank you.
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JEAN LUC L.
Rating: 5 out of 5
following a purchase from 08/01/2026
Perfect
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JEANNINE D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Delighted with my purchase
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G
GAELLE B.
Rating: 4 out of 5
following a purchase from 07/01/2026
Very good product, and cheaper on the Lagrange site than with the retailers near my home. I would just note the lack of information regarding the status of the order until shipment.
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SANDRINE D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Spare parts that allowed me to save the purchase, bravo
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JULIE ROZENN B.
Rating: 5 out of 5
following a purchase from 08/01/2026
Perfect !
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THIERRY F.
Rating: 4 out of 5
following a purchase from 08/01/2026
lack of indication on refurbished products
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SANDRINE S.
Rating: 5 out of 5
following a purchase from 08/01/2026
Good device
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PETER D.
Rating: 5 out of 5
following a purchase from 07/01/2026
Smooth handling of the order.
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BERNARD A.
Rating: 5 out of 5
following a purchase from 07/01/2026
gives satisfaction, easy to use
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GERARD P.
Rating: 5 out of 5
following a purchase from 07/01/2026
Quality products. Fast delivery
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F
FLORENCE L.
Rating: 2 out of 5
following a purchase from 03/01/2026
Very disappointed, I have lemon and exotic fruits and it has no taste. Very very disappointed
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Response from LAGRANGE
Hello,
Thank you for your feedback. We will forward your comment to our research department to improve our yogurt cultures.
We wish you a very nice day.
The Lagrange team
I
ISABELLE Z.
Rating: 5 out of 5
following a purchase from 07/01/2026
Too bad you don't make all the different plates WITHOUT COATING for the waffle maker.
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D
DENIS B.
Rating: 5 out of 5
following a purchase from 07/01/2026
Perfect
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PATRICIA V.
Rating: 5 out of 5
following a purchase from 07/01/2026
Good purchase. The outer packaging was a bit damaged but since there was a lot of bubble wrap, everything was in good condition and invisible and untouched from the outside. Very good yogurt maker, easy to use
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STEVE H.
Rating: 3 out of 5
following a purchase from 07/01/2026
Package received 12 days after the order is a bit long... Very nice product, however, it's a pity that no spatula was provided with it, and it's unfortunate that the resistance does not heat very well on the side.
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BERNARD B.
Rating: 5 out of 5
following a purchase from 07/01/2026
Very good; deadline, delivery not tested yet the device...
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C
CECILE B.
Rating: 5 out of 5
following a purchase from 07/01/2026
Deadline and delivery method compliant.
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