Customer reviews of LAGRANGE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
5 5 413 87% 4 472 8% 3 148 2% 2 61 1% 1 101 2%

Summary of reviews

The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.

Reviews 1, 2, 3, 4 and 5 stars

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P
PHILIPPE P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very well packaged order and delivered quickly, perfect
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PAUL I.
Rating: 5 out of 5
following a purchase from 04/12/2025
A big thank you to the company LAGRANGE for its know-how. High-quality products that meet our demands.
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ANNIE D.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good robust and efficient material, well packaged and received quickly and moreover it's French
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PATRICE H.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very good
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PHILIPPE B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very satisfied indeed with the purchase and delivery. However, the gift has not been given yet. Thank you
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NICOLAS M.
Rating: 5 out of 5
following a purchase from 06/12/2025
2nd order with you, everything is great!
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GERARD T.
Rating: 5 out of 5
following a purchase from 29/11/2025
PERFECT THANK YOU
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ANNE D.
Rating: 5 out of 5
following a purchase from 05/12/2025
-
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FABRICE W.
Rating: 5 out of 5
following a purchase from 06/12/2025
package received as expected, well protected, the mountain decor is super beautiful, no comments on its operation it's a Christmas gift and has not yet been tried. I validate Lagrange for quality, choice, and exclusivity.
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MELANIE V.
Rating: 5 out of 5
following a purchase from 03/12/2025
Exceptional product, my guests were amazed by the quality
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NELLY V.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good products. Thank you
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JEREMIE L.
Rating: 1 out of 5
following a purchase from 07/12/2025
The stone of the pierrade is chipped
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Response from LAGRANGE
Hello,
Thank you for your feedback.

We are sincerely sorry to learn that the stone of your pierrade is chipped. It is likely that this is due to transport, despite all the precautions we take.

We invite you to contact our after-sales service via the form available on lagrange.fr so that we can resolve this issue quickly.

We wish you a very good day.
The Lagrange team.
C
CHRISTINE L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect
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GUY V.
Rating: 5 out of 5
following a purchase from 04/12/2025
perfect thank you to Laure for her quick response happy holidays
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MARISSA D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good
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SUZANNE A.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect
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ARMELLE T.
Rating: 5 out of 5
following a purchase from 03/12/2025
Top
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CORINNE D.
Rating: 5 out of 5
following a purchase from 03/12/2025
ras
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FRANCOISE D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast arrival perfect product
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CAMILLE C.
Rating: 5 out of 5
following a purchase from 29/11/2025
Beautiful product, fast delivery. We hope it will last over time!
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ANTHONY A.
Rating: 5 out of 5
following a purchase from 30/11/2025
Great raclette machine, very aesthetic, non-stick, non-carcinogenic, very quick to cook, the best!
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BENOIT H.
Rating: 4 out of 5
following a purchase from 29/11/2025
Very good
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KARINE L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Fast delivery and well packaged. Perfect.
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DANIEL K.
Rating: 5 out of 5
following a purchase from 29/11/2025
Good site
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CEDRIC F.
Rating: 5 out of 5
following a purchase from 01/12/2025
No reviews
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PASCALE D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very good
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CHANTAL D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Nothing to say, it was shipped quickly and well packaged
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DELPHINE D.
Rating: 5 out of 5
following a purchase from 01/12/2025
the waffle maker is great but it's a shame that you can't buy a waffle maker without a plate .... being a long-time Lagrange customer, I have duplicates in plates
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EMMANUELLE W.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very happy with my purchase, great waffles to please the whole family.
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FRANCOISE L.
Rating: 5 out of 5
following a purchase from 16/11/2025
Satisfied. To recommend.
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HENRI P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good: punctuality, sturdy packaging. No issues.
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MICHELE D.
Rating: 4 out of 5
following a purchase from 01/12/2025
TB
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JOSYANE A.
Rating: 5 out of 5
following a purchase from 02/12/2025
product conforms to my order
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PATRICK M.
Rating: 5 out of 5
following a purchase from 03/12/2025
Quick response to my emails and solution provided to my issue of reliable delivery, and especially dropped off at a pickup point which prevents the material from being damaged (especially when the delivery person throws the packages over the gate)
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MARINE C.
Rating: 1 out of 5
following a purchase from 01/12/2025
Damaged package
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Response from LAGRANGE
Hello,
Thank you for your feedback.

We are sincerely sorry that your package arrived damaged. We invite you to contact our customer service via the form on lagrange.fr so that we can resolve this issue quickly.

We wish you a very good day.
The Lagrange team.
A
ANNAELLE T.
Rating: 1 out of 5
following a purchase from 02/12/2025
I received a waffle maker when I ordered a raclette machine; this is unacceptable! It is a gift for Christmas which is in 6 days!
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Response from LAGRANGE
Hello,
Thank you for your feedback.

We are sincerely sorry for this error and for the condition of the box. The Black Friday and Christmas period leads to a particularly high volume of orders, which can unfortunately cause errors or damages during shipping.

We apologize for this inconvenience and invite you to contact our after-sales service via the form on lagrange.fr so that we can resolve your situation quickly.

We wish you a very good day.
The Lagrange team.
V
VERONIQUE F.
Rating: 5 out of 5
following a purchase from 02/12/2025
Lagrange brand items are always of good quality. The customer service is attentive and very responsive.
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SYLVAIN B.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very good
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SYLVIE F.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very satisfied with the product
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MARJORIE S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Super product We will be able to make beautiful waffles!
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