The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Item received within the deadlines and well packaged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2022
Speed of delivery but I have neither an order form nor an invoice....
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Response from LAGRANGE
Hello, We indeed encountered a technical problem in recent days but your invoice should now be available in your customer area. Please feel free to write to us at [email protected] if you continue to experience difficulties.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/11/2022
I haven't tried the product yet because the Panini meat grill + waffle maker is missing. Customer service has been informed, but to this day I still haven't received the rest of the order. I hope to receive it as soon as possible.
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Response from LAGRANGE
Hello, We apologize if your order was incomplete. Our consumer service has indeed processed your request and you should receive the missing products within a few days. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2022
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2022
Package torn but no damage to the material, thicker boxes are needed, just a heads up
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Response from LAGRANGE
Hello, We apologize if your package arrived damaged. We will pass the information to our teams to ensure that packages are better protected during future shipments. The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Clear and straightforward: efficient! But for verified reviews, we should be able to give a rating without having to leave a comment for each item. Or have a dropdown list for quicker feedback!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2022
It would have been nice to put the plates in boxes because it's not easy to store them afterwards, so if you have any empty boxes, I would be interested
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Good, however a damaged package that had to be checked because it was exposed to humidity
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Delivery within the announced deadlines
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/11/2022
Bought a cheese maker. The site clearly states that it's okay for plant-based milks. Zero information in the manual. Contact and... I'm waiting... and if it doesn't work, what do I do???
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2022
Delivery delayed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
I didn't immediately find the spare part I needed to repair my waffle maker (snap-in socket) because it was mixed among waffle maker accessories on the site pages. I called customer service who quickly sent me the link to the correct page by email.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2022
No navigation issues
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2022
No information found on the return of goods. Paid phone contact even though the call does not go through.
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Response from LAGRANGE
Hello, We are sorry to hear that you had difficulties reaching us. Information regarding returns is available in our T&Cs: https://lagrange.fr/fr/content/3-conditions-utilisation For any questions regarding your order, we invite you to contact us at [email protected] Best regards, The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2022
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
Good except they do not respect delivery times in August
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/09/2022
Hello, here is feedback regarding my order of 6 pots of 425 g yogurt flavoring. To start, the product is too sweet. Each pot contains at least 92% sugar! For lemon, it goes up to 99%!!! Following the usage instructions: for half a liter of milk, you need 5 tablespoons of product to have a minimum taste, which represents 64 g of product, or 59 g of sugar: that's huge and way too much for my taste. So, in a 425g pot, 391 g represents sugar, which amounts to €9.58... Sugar is expensive at Lagrange... It's a shame for the sugar because the texture is top-notch. To really get flavor, you have to dose it to the maximum, and thus the sugar content increases. The taste sensation for vanilla and lemon is really very weak. For vanilla, simple organic vanilla sugar makes a difference in taste and appearance because the yogurt is not just white as you can see the vanilla grains. For strawberry, raspberry, peach, and caramel, it's acceptable. I will finish my pots and switch to other sugar-free flavors that the competition offers. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2022
No comments
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2022
Very good. Just missing recipes with plant-based milks
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2022
I have already ordered these products. I find them today more bland, and yet I proceeded with the same quantities of flavors as last time, which is one third of the jar, for 9 yogurts, and a total of 1.5L of milk.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2022
Good reading of the products, ease of ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Very pleasant site to look at but difficult to find certain products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2022
very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2022
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2022
Good navigation on the site, fast and perfect delivery. Content matching my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2022
Very good, but since then I've been receiving a bit too much advertising for the site!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2022
The post office had consolidated the package, even the box of the small jars was opened inside, but nothing is missing and nothing was broken fortunately.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Order in August. But nothing informs that the service is closed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2022
When I ordered my Lagrange products, they were closed but they still charged my account. They could have waited for the site to reopen to charge and prepare the order and then send it. It's not normal, now I will be careful or I will look elsewhere.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2022
Simple site to use. It would be practical if we could easily compare the different versions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
The waffle iron works very well and is very stylish. Too bad the box of the waffle maker is half coated with 'grease', it seems. Even the delivery note is soaked. I will have to store my iron in another box. Too bad for an iron of this price. The delivery was fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2022
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
The product matches the description and is functional. I would have liked and am still waiting for the cover of the device that has not been received!!! Thank you for taking the necessary steps!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2022
Site not easy to navigate, order shipped on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Not clear on the origin of the manufacturing.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/07/2022
Just perfect.
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Response from LAGRANGE
Hello, Thank you for your positive feedback. See you soon! The Lagrange team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
Delivery one day before the scheduled date (without prior information) and heavy package left at the entrance gate (received by an elderly person) without any offer of help. In short, a rushed service from Chronopost.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Very good quality of products.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/07/2022
Fast delivery but it's a shame that the glass yogurt pots I ordered for my yogurt maker are not sold with their lid... I checked, it's mentioned on the site but not clearly enough in my opinion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2022
It would still be preferable for the power cord to be a bit longer.
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