Customer reviews of LAGRANGE

Very easy to use site

Hello, it would be good to specify if your waffle plates are dishwasher safe or what is the best way to clean them. And a few small recipes would be welcome. Best regards. O.H.

I find the accessories too expensive, especially since you have to add shipping costs. Why is it not possible to get them in stores, simply?

always good products - too bad some scents are being discontinued (peach) - nothing to say about fast delivery, well-prepared package

I had already bought a box of Lagrange flavoring (Leclerc) in stores, and I was quite satisfied even though the price was higher. So I decided to buy 3 boxes on the site, with shipping costs, it’s not more economical but there is more choice. The quality is very good, the flavors are there. But it would be very interesting to put the quantities in grams rather than in tablespoons! Because it’s not very economical, I had to do several tests to achieve the taste I wanted without it being too sweet. Also, please specify on the box that there are no ferments in the preparation! This will avoid unpleasant surprises. Regarding delivery, nothing to complain about: very fast delivery and the 3 boxes well packaged in a carton.

The plates are functional and non-stick. The size is a bit odd (rectangular) so not necessarily suitable for all loaves of bread. The price is high for plates, in addition to the price of the basic appliance.

Very fast delivery. Item a bit expensive.

Very happy with my order, just average friendliness when I called for information.

I lacked information about the product; if I had seen that the power of this waffle maker was only 1000W, I wouldn't have ordered it. The cooking time is way too long and the impressions are not deep enough, too bad the waffles are not thick enough. I chose this device because it doesn't have Teflon...

The brand of the family waffle maker for 4 generations!

Missing article easily found on the Lagrange website with correct delivery.

Delivery not ensured to the chosen location but to the nearby Post Office.

Small bubbles barely noticeable on the device's shell. I did not expect the plates to be non-dishwasher safe.
Good quality material.

The bowl of my blender cracked on the first use while making soup

Some updates need to be made

I am satisfied with my order.

We can't find everything

Good. I like the mention 'In stock' or 'Unavailable'. Fast and careful shipping.

Nothing to report.

A bit too much harassment to give a review. Let us do it if we wish.

Pot for making fresh cheese very practical but would deserve to hold 2 liters of milk. Because being able to put only one liter of milk, once drained, there is not much fresh cheese.

Easily found on the site a set to save a bit (waffle maker and plate sets)

Delivery a bit long

Satisfied

This was our first direct order from your site. Shipping and receipt without problem. I regretted that there was no discount even minimal for the case where we took several devices: we were considering taking 2x4 rather than 1x8.

For the sake of economy, why heat both accesses when one is enough in some cases, on the TOASTER? Thank you for your response. R.Bonnet Nantes

Package well packaged, received on the agreed date

Order of the part on the site and delivery. Perfect! However, I think the connector of the waffle maker is too fragile or too exposed.

Quick and easy search

There is a space to ask questions when ordering, but no response is provided... so it's useless (it really doesn't seem serious). I will order on Amazon next time...

In perfect condition

I bought the refurbished pierrade. Very happy. Note that the raclette was missing and one of the plate's fixings is broken. But that doesn't affect the use!

too few technical characteristics

Super simple and quick for the order. And especially a very good packaging.

Delivery went very well but spare part too expensive....

One star because we cannot give less... This is our second purchase, Lagrange was synonymous with quality and durability for us, what a disappointment!!! Upon receiving our order (which was supposed to be a Christmas gift), we had the unpleasant surprise of discovering a raclette service in deplorable condition, one wonders if we were really sent a new device?! The packaging and protections were intact, so it is not a delivery problem. The cooking plate is scratched, the cooking stone is damaged in two places, small broken pieces of plastic floating at the bottom of the box, the heating plate is deformed and touches the plastic base (super dangerous!), all these defects must have been present before shipping... In short, unacceptable and disrespectful towards customers, especially given the price!! Of course, we sent an email to customer service as soon as we received the order to request a return and a refund, but we are still waiting for their response for 2 weeks... To date, still no solution!! This confirms the little consideration regarding customer satisfaction, in short, run away!

The joint sent does not correspond to my blender while the base does.

Great waffle maker, it's perfect.

Order not received. No response to the message left on their contact. To be avoided.

I would like to change my purchase, the plates do not fit. Other than that, I am satisfied. Best regards.