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C
Rating: 5 out of 5
Order well received. Product very well packaged. Can't wait to test it!
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Customer reviews of LAGRANGE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
Summary of reviews
The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Reviews 1, 2, 3 and 5 stars
Reset filtersN
Rating: 5 out of 5
The device has a vintage look and seems efficient. To be tested, it's for a gift...
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B
Rating: 5 out of 5
Perfect product, perfect delivery
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M
Rating: 5 out of 5
Nothing to say and excellent quality
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J
Rating: 5 out of 5
I am happy with this device. I find that the plates to buy are way too expensive. I would like to buy 2 sets of plates for my grandchildren but 100E no thanks.
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Y
Rating: 5 out of 5
Order compliant, well packaged, received quickly at the pickup point.
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C
Rating: 5 out of 5
good
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P
Rating: 5 out of 5
VERY SATISFIED
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G
Rating: 5 out of 5
Fast and careful shipping. Very good quality device that perfectly meets all my requirements. I highly recommend.
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N
Rating: 5 out of 5
Fast and careful delivery.. very good order tracking.
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C
Rating: 5 out of 5
Speed of delivery and product really meets my expectations.
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F
Rating: 3 out of 5
The device is of good quality. However, I regret that the 2 lower glass plates do not detach, making cleaning difficult. Also, no spatula provided, which is a bit stingy for a device at this price.
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V
Rating: 5 out of 5
Fast delivery, package well packaged. Just need to wrap it to put under the tree!
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P
Rating: 5 out of 5
Item as described. Fast delivery times. Very satisfied
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V
Rating: 5 out of 5
Easy order - quick reception. Material made in France of very good quality and very efficient
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Y
Rating: 5 out of 5
Quick reception.
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L
Rating: 5 out of 5
Delighted
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R
Rating: 5 out of 5
Package received in very good condition. The product is of very nice quality. Thank you.
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C
Rating: 5 out of 5
Perfect! Good heating and delicious waffles
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A
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Fast shipping, top product
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O
Rating: 5 out of 5
Product meets expectations and received quickly.
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
Very good value for money I recommend
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M
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect in terms of content and timing. Thank you
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N
Rating: 2 out of 5
Too bad there is no protection, received with the stone broken.
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Response from LAGRANGE
Hello,
Thank you for your review.
We are sincerely sorry that the stone was received broken. It is likely that this was due to transport despite all our precautions. We invite you to contact our customer service via the form on lagrange.fr
so that we can proceed with the replacement quickly.
We wish you a very good day.
The Lagrange team.
Thank you for your review.
We are sincerely sorry that the stone was received broken. It is likely that this was due to transport despite all our precautions. We invite you to contact our customer service via the form on lagrange.fr
so that we can proceed with the replacement quickly.
We wish you a very good day.
The Lagrange team.
P
Rating: 5 out of 5
No issues
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E
Rating: 5 out of 5
Order delivered quickly
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Yes. It's perfect for my yogurts
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A
Rating: 5 out of 5
Product as described works well Fast delivery I am satisfied with my purchase
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L
Rating: 5 out of 5
Very satisfied with the product.
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C
Rating: 5 out of 5
Very happy with my purchase, and very satisfied
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C
Rating: 5 out of 5
No review because it's a Christmas gift so not tried. Fast delivery and in good condition, thank you
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A
Rating: 5 out of 5
Delivery time respected. Item well packaged and in accordance with the description. Completely satisfied with my order.
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M
Rating: 5 out of 5
Very serious receipt Very quickly and well packaged, I recommend
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F
Rating: 5 out of 5
Perfect waffles
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A
Rating: 1 out of 5
Incredible! I received the wrong waffle maker and an assortment of plates for both the correct and incorrect waffle maker. Customer service is slow and does not pay attention to the explanations given in the complaint (for example, the shipping address that has changed in the meantime). I will have to waste time going to ship the products received by mistake and wait for my order again. What a disappointment!
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Response from LAGRANGE
Hello,
Thank you for your feedback.
We are sincerely sorry for this order preparation error and for the inconveniences caused, especially the time lost and the complicated exchanges with customer service. This is obviously not the experience we wish to offer. The current period can be particularly busy, which can unfortunately lead to errors and longer processing times, but this does not excuse the situation you describe.
We invite you to contact our customer service again via the form on lagrange.fr so that your case can be taken up with care and an appropriate solution can be proposed to you as soon as possible.
We wish you a very good day.
The Lagrange team.
Thank you for your feedback.
We are sincerely sorry for this order preparation error and for the inconveniences caused, especially the time lost and the complicated exchanges with customer service. This is obviously not the experience we wish to offer. The current period can be particularly busy, which can unfortunately lead to errors and longer processing times, but this does not excuse the situation you describe.
We invite you to contact our customer service again via the form on lagrange.fr so that your case can be taken up with care and an appropriate solution can be proposed to you as soon as possible.
We wish you a very good day.
The Lagrange team.