Customer reviews of LAGRANGE

Good site and explicit

For pancakes and crepes, perfect, from a pure butter Breton

Order placed on August 29th lost by the carrier, a second shipment made by Lagrange, never heard back except for the order tracking, on September 19th nothing, it's a pathetic tracking

Very good.

The site is easy to use.

Serious and responsive site. Ordering spare parts is very convenient rather than going through a reseller site with incomplete and uncertain specifications. Keep your 'spare parts' service, really very useful for your customers who will remain loyal to you :)

Very good, impeccable service, careful and attentive. I recommend!

EASY TO ACCESS SITE CHOICE OF SUFFICIENT ITEMS

Well-packaged products. Arrived on time. Corresponding to the order.

very good

Nothing to report.

Clear and detailed site.

The site is very clear, easy navigation, products can be ordered without difficulty, fast delivery, item well protected, all positive.

Fast order and delivery.

Very good company at all levels: site ergonomics, speed of dispatch, transport cost, quality of packaging.

Fast shipping

Very good site and fast delivery.

Why not indicate on the product that these are half waffles and that for the croques it's the same thing. You need to order 2 croque monsieur plates, the neutral plates are useless, we already have them in the original product.

User-friendly

very good, good product

Clear and user-friendly site, easy to place an order, fast delivery

The order was perfectly executed, I am very satisfied.

nothing to say...

Fast, simple, and efficient.

Well, I am very disappointed, as I mentioned yesterday in various email exchanges with Mrs. Ingrid from customer service whom I contacted following the recommendations of Mrs. Marie. I have received no response. As for the return of my waffle maker which was damaged due to transport, because the carriers are very rough, Mrs. Ingrid sent me the return label, but I want to be sure that she sends me a brand new one, not a refurbished one. I paid to get a brand new one and she has not responded to me and I still have not received the Bordeaux spreader that was not included in my package. I also reported this to Mrs. Ingrid, she told me she would take care of it immediately but I have not received anything yet. So please, can you tell me if I can really return my waffle maker which is damaged in the corner due to transport and that you send me a brand new one? That was my question yesterday and I did not get a response. Thank you very much. Have a nice day. Jacqueline Madar 06 52 20 85 07 and also in the pouch of the mini waffle makers and tarts, it was very very very damaged. There was a lot of dust whereas when I ordered the waffle picker from Amazon, the pouch was transparent, shiny, and clean, not like the one you sent me which contained the mini waffles and mini tarts. I reported that too, it’s still strange. Thank you for your response, I hope to get an answer today because yesterday I waited and got no response from Mrs. Ingrid. It was radio silence. Plus, I love your waffle maker, I only find it with you and my sister also loves it and I promised to buy her one for Christmas. So please make an effort.

It completely meets my wish! I just need to use it, but it matches exactly the previous model I used for over 10 years. Thank you

Excellent product, top delivery. We will return to this establishment for other online purchases. Thank you very much

FAST DELIVERY. IMPECCABLE PACKAGING

smooth navigation, choice and quality of products, very fast delivery, I recommend this site.

order without problems, fast delivery

thanks to the site I was able to benefit from a 20% discount which is very appreciated

Very disappointed with the services, item arrived damaged, not even a small apology from customer service, I was simply informed that the spatula rest which was shattered into pieces on the crepe maker upon opening the box will be sent to me hoping that this time there will be no issue. Replacement is one thing but I think at the very least, we should expect apologies in such cases, and not just hello what is your address?... This does not make me want to order again at all.

good

Website easily accessible and easy searches. Very fast delivery and very well protected package.

Hello, I was very surprised to find that the burgundy spreading spoon was missing, it was not there I turned the boxes over and over and there was nothing and my invoice was not there either. A consultant replied to me by email saying that the invoice is on my account I found it, I did not know it was on my account and moreover the corner of the waffle maker is damaged due to transport. Ah I am really very very disappointed. Yet I love this waffle maker I already bought one from you a few years ago and now I bought another one I wanted a brand new one and it is damaged on the side due to transport I love this model so much and my sister, she loves it so much that I am going to give her the same one for Christmas from you. Well here is my opinion Jacqueline Madar, 06 52 20 85 07

Very practical site well made simple

serious site

Reactivity to my request. Just a small downside..the site did not indicate its closure in August. I learned this through an email after my order. Fortunately, I was able to request an express delivery as soon as it reopened which I received quickly.

Very simple order to place because the site is very clear, navigation is really easy. The shipment was done very quickly, the package was prepared with care.

Well designed just check the dimensions because for the syrup there is only one giant size