The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Hello, We are sorry for our lack of response. I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
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CHRISTIAN D.
Rating: 4 out of 5
following a purchase from 26/11/2024
Smooth site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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SYLVIE C.
Rating: 5 out of 5
following a purchase from 25/11/2024
Navigation on the site is very easy, fast delivery and very good product. Very happy with my purchase and I will do it again
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LAURENCE T.
Rating: 5 out of 5
following a purchase from 04/12/2024
Perfect order and fast delivery
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MARIANA W.
Rating: 5 out of 5
following a purchase from 25/11/2024
Smooth and intuitive site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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SYLVIE M.
Rating: 5 out of 5
following a purchase from 24/11/2024
Items found quickly
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DELPHINE M.
Rating: 5 out of 5
following a purchase from 24/11/2024
Perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FRANCOISE A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Everything went very well, deadlines respected, products of excellent quality. This reference was to complement a purchase from last year.
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ELISABETH P.
Rating: 1 out of 5
following a purchase from 02/12/2024
This is the 2nd time I order a Lagrange waffle maker. The 1st time model Super2, my waffle maker fell about 5cm, it completely broke at the handle, I really had a bitter taste because for the price I didn't think a small fall could put it in such a state. Considering it was my fault, I bought another waffle maker 2 years later. The 2nd waffle maker model Premium this time, I wanted to take what I considered to be the most qualitative. The package arrived and how to explain... The waffle maker was literally and almost a midnight game in 100 pieces inside. The package had obviously been mishandled but again, I don't understand how it could end up in such a state. I returned the product and got a refund. I will turn to another Belgian brand known for its robustness because at over 100€, we expect the product to be at least sturdy. Putting heavy cast iron plates on fragile plastic supports is really not wise especially at the price we pay.
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Response from LAGRANGE
Hello Madam, Thank you for your feedback. Please know that we are particularly attentive to the packaging of our devices: we study the cushioning and the best way to place the device in the box to protect it as much as possible, we also pay great attention to the packaging of our parcels. Unfortunately, we depend on carriers who sometimes mishandle the packages... I am sorry that you did not find satisfaction with Lagrange devices. I remain at your disposal, Best regards, Marie
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EMMANUELLE J.
Rating: 4 out of 5
following a purchase from 27/11/2024
No issues with the service but a problem during the payment, hacked credit card. After entering my information, the page disappeared and reappeared. A few days later, the bank blocked a withdrawal from a bizarre company based in Portugal.
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry to hear about your misadventure. However, we have not had any security alerts of this type, the banking data on our site complies with current security protocols thanks to our partner Payplug (Banque Populaire). As a precaution, we also invite you to check the device (computer/phone) used during your purchase. The Lagrange team.
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CLAUDE AGNES G.
Rating: 5 out of 5
following a purchase from 02/12/2024
Everything is perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LEA L.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DAISY G.
Rating: 5 out of 5
following a purchase from 23/11/2024
Fast shipping, very satisfied
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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FABIENNE W.
Rating: 5 out of 5
following a purchase from 23/11/2024
Okay, compliant
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NADEGE C.
Rating: 5 out of 5
following a purchase from 23/11/2024
Great product!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NICOLAS N.
Rating: 5 out of 5
following a purchase from 29/11/2024
Order processed quickly and package well wrapped with bubble wrap. I am currently waiting for my second order...
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NATHALIE D.
Rating: 5 out of 5
following a purchase from 05/12/2024
Perfect
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JOCELYNE R.
Rating: 5 out of 5
following a purchase from 23/11/2024
happy with the fast delivery
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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BERNARD R.
Rating: 4 out of 5
following a purchase from 04/12/2024
Very satisfied. The weight of the waffle maker is much lighter than the one I had 30 years ago.
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MARYAM T.
Rating: 5 out of 5
following a purchase from 02/12/2024
The site is pleasant and complete. Purchases are easy. I had good reducing prophecy. The shipment was quick and careful. Thank you!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DAVID P.
Rating: 5 out of 5
following a purchase from 02/12/2024
everything is compliant
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JEAN-LUC V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Easy to use site.
I bought a toaster, it works very well, the slots are wide and long.
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WARREN B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Great product. Yet to find a bread loaf that fits the toasted sandwich plates.
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JACQUES P.
Rating: 5 out of 5
following a purchase from 03/12/2024
Good material, good results with several recipes.
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ROUSSEAU I.
Rating: 5 out of 5
following a purchase from 05/12/2024
I am very happy with the waffle plates.
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ANNIE C.
Rating: 5 out of 5
following a purchase from 21/10/2024
Great visibility, the current offers are well highlighted first.
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DOMINIQUE G.
Rating: 5 out of 5
following a purchase from 21/11/2024
Very clear.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MANGALA C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very good Lagrange waffle maker, the best.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JACQUES D.
Rating: 5 out of 5
following a purchase from 02/12/2024
I recommend.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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GUY T.
Rating: 4 out of 5
following a purchase from 02/12/2024
Satisfied.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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INGRID C.
Rating: 4 out of 5
following a purchase from 02/12/2024
Very good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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BENOIT K.
Rating: 5 out of 5
following a purchase from 22/11/2024
Super practical.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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PATRICK L.
Rating: 4 out of 5
following a purchase from 22/11/2024
Fast and careful delivery.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DIDIER S.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very practical and good quality croque monsieur and waffle maker. I had the same one for about ten years and was very satisfied, so I bought it for my daughter.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ARIELE L.
Rating: 4 out of 5
following a purchase from 02/12/2024
Perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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HELENE R.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very professional.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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LYDIE P.
Rating: 5 out of 5
following a purchase from 21/11/2024
Perfect and correct prices
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FRANCOISE C.
Rating: 5 out of 5
following a purchase from 02/12/2024
No issues with the order. Receipt was compliant and fast. I recommend Lagrange
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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MAURICE M.
Rating: 5 out of 5
following a purchase from 02/12/2024
I am 74 years old and I have never found better for a crispy waffle. Much better than TEFAL plates. Plus, LAGRANGE has been around for so long!!
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback and for your kind words! We wish you a great day! Marie
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FABIENNE D.
Rating: 5 out of 5
following a purchase from 22/11/2024
Kindness, efficiency, speed
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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