Customer reviews of LAGRANGE

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FRANCOISE G.

Rating: 4 out of 5

Published on 06/11/2023 à 12h42 following a purchase from 26/10/2023

Delivery a bit long if you need the material!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/11/2023 à 11h57 following a purchase from 16/10/2023

Very satisfied.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/11/2023 à 10h07 following a purchase from 11/10/2023

Good product, correct

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/11/2023 à 11h57 following a purchase from 22/10/2023

Impeccable delivery, fast.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/10/2023 à 18h34 following a purchase from 21/10/2023

Clear and simple site. Good order processing.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/10/2023 à 20h52 following a purchase from 11/10/2023

I found what I wanted, too bad there aren't more flavor choices. Otherwise, I recommend, great taste but a bit long delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/10/2023 à 17h20 following a purchase from 11/10/2023

Very practical.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 19/10/2023 à 22h49 following a purchase from 25/09/2023

Delivery arrived after 3 weeks.

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Response from LAGRANGE Published on 20/10/2023

Hello, Thank you for your comment. We are sincerely sorry that your order took 3 weeks to be delivered to you. We shipped your package on 26/09, the day after your order. However, it seems that there were several technical incidents during transport by Colissimo, which is why it was returned to us before we could reship it to you. Despite this delay, we hope that your Lagrange products will bring you complete satisfaction. The Lagrange team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/10/2023 à 22h29 following a purchase from 07/10/2023

quick and efficient delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/10/2023 à 13h50 following a purchase from 22/09/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/10/2023 à 13h12 following a purchase from 05/10/2023

Well-designed and intuitive site.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/10/2023 à 13h16 following a purchase from 24/09/2023

Received order damaged and since then I am still waiting for confirmation of a new one that has still not arrived

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Response from LAGRANGE Published on 09/10/2023

Hello, we are sorry that your experience was not positive. Your new product will be shipped to you tomorrow morning. Best regards, The LAGRANGE team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/09/2023 à 21h25 following a purchase from 09/09/2023

Easy to use

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/09/2023 à 14h18 following a purchase from 17/09/2023

Delivery scheduled for Friday, received the following Monday. Order remained blocked at the post office

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/09/2023 à 09h53 following a purchase from 20/08/2023

A slightly more detailed description would be perfect. Top customer service. But the best would be not to have to deal with customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/09/2023 à 20h22 following a purchase from 03/09/2023

The order is simple and the delivery is fast

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Acheteur Vérifié

Rating: 2 out of 5

Published on 13/09/2023 à 18h02 following a purchase from 03/09/2023

The Colissimo post informed me on 7/9 that due to a postal code error, my package n°6A30895043950 regarding my order HYUQWRGAV from 03/09/2023 has been returned to you. I informed your Customer Service at Lagrange by email on 8/9. To this day, I have received no response from you nor the package. It's very concerning when can I expect to receive it

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/09/2023 à 07h55 following a purchase from 01/09/2023

fast shipping and well packaged

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/09/2023 à 18h01 following a purchase from 12/08/2023

Ease of finding spare parts, delivery within the announced deadlines.
One complaint: the ordered seals could have fit in a small padded envelope, but they were shipped in a box that was far too large for the contents. That's why I only give 4 stars.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 10/09/2023 à 17h58 following a purchase from 04/08/2023

Good

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Response from LAGRANGE Published on 11/09/2023

Hello, Thank you for your feedback. See you soon! The Lagrange team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/09/2023 à 13h46 following a purchase from 04/08/2023

Very practical site, good idea to have a discount during the team's vacation

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/09/2023 à 16h06 following a purchase from 18/08/2023

Well-constructed site. I had difficulty finding the accessories page.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 31/08/2023 à 09h27 following a purchase from 06/07/2023

Product returned at the beginning of August because delivered late. I informed them that I had purchased another more complete item from them in the meantime. Refund received on that day!!!! Shameful

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Response from LAGRANGE Published on 31/08/2023

Hello, We are sorry to hear that your shopping experience on our site did not meet your expectations. Our company was completely closed from July 30 to August 20, 2023, which is why we received your item late, and the refund was also triggered late. The Lagrange team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/08/2023 à 08h56 following a purchase from 15/08/2023

Everything went very well.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 13/08/2023 à 18h02 following a purchase from 25/07/2023

I have no opinion on the subject

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Response from LAGRANGE Published on 31/08/2023

Hello, Thank you for your comment.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2023 à 08h34 following a purchase from 19/07/2023

Navigation and search quite easy on the site. Very satisfied with the quick dispatch of the product in very good condition upon arrival.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/08/2023 à 07h24 following a purchase from 21/07/2023

very clear and easy to use site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 16h41 following a purchase from 21/07/2023

There was a problem after my payment, the item was still in the cart. I tried again and ended up with 2 charges on my account. Fortunately, you noticed and I was refunded for the 2nd payment.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/07/2023 à 11h45 following a purchase from 07/07/2023

Order processed quickly, excellent delivery tracking.
The only downside, the site works poorly with my iPad.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 14h20 following a purchase from 06/07/2023

Nothing to complain about the site, very well done.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/07/2023 à 17h33 following a purchase from 13/07/2023

Did not fit, too small

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Response from LAGRANGE Published on 31/08/2023

Good morning, We are sorry to hear that. Do not hesitate to contact our Customer Service here: [email protected] in order to find a solution. Lagrange team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/07/2023 à 14h02 following a purchase from 05/07/2023

Good product ordered for my mom for her yogurt maker but product too expensive for my taste

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/07/2023 à 18h18 following a purchase from 02/07/2023

clear site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2023 à 16h16 following a purchase from 23/06/2023

the site is quite well made, fairly clear and accurately represents the brand's products.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2023 à 04h34 following a purchase from 16/06/2023

good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/06/2023 à 14h21 following a purchase from 10/06/2023

Good

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Acheteur Vérifié

Rating: 2 out of 5

Published on 17/06/2023 à 12h51 following a purchase from 26/05/2023

Do not buy refurbished

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Response from LAGRANGE Published on 19/06/2023

Hello, We are sorry to hear that you were disappointed with your order. Please note that our offer of refurbished products is eligible, like all our devices, for the 2+1 warranty and the legal withdrawal period of 14 days. Do not hesitate to contact our consumer service at [email protected] to provide us with more information about the problem encountered. The Lagrange team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/06/2023 à 14h58 following a purchase from 30/05/2023

I really like flavored yogurt products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/06/2023 à 12h32 following a purchase from 17/05/2023

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/06/2023 à 11h31 following a purchase from 01/06/2023

Make the complete description of what is included with the purchase of the grill-meat visible

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