English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
C
Rating: 4 out of 5
Very good! Just a shame to pay as much in shipping fees as for the product. Open delivery to a pickup point?
Translated reviews
Customer reviews of LAGRANGE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 348 published reviews
Summary of reviews
LAGRANGE consistently delivers on product reliability and thoughtful design, with customers noting sturdy construction, easy maintenance, and features that enhance usability, such as clear manuals, ergonomic handling, and adaptable plates. Delivery stands out for speed and careful packaging, with many customers reporting on-time, intact shipments and protective packaging that keeps contents secure. The product range inspires confidence through consistent quality and practical extras, including compatible spare parts, innovative flavors for yogurts, and reliable performance across devices like waffle makers and planchas. Overall, customers highlight a seamless shopping experience, from precise descriptions and quick fulfillment to supportive service and clear, user-friendly operation.
Reviews 1, 2 and 4 stars
Reset filtersN
Rating: 2 out of 5
Product poorly packaged: box shattered upon receipt... the device doesn't seem damaged: we will know more about its operation at Christmas since it's a gift...
Translated reviews
Response from LAGRANGE
Hello, We are very sincerely sorry for this inconvenience. Can you send an email with photos to Ingrid who handles customer service at [email protected]? She will try to respond to you as soon as possible to find the best solution for you. We wish you a nice day! The LAGRANGE team
V
Rating: 4 out of 5
Good overall product, a bit expensive as you need a lot of it.
Translated reviews
P
Rating: 4 out of 5
Relatively user-friendly site, products conform to descriptions and photos.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for this positive feedback. We wish you a nice day! The LAGRANGE team
L
Rating: 4 out of 5
Very easy to use
Translated reviews
A
Rating: 4 out of 5
nothing to report - perfect
Translated reviews
S
Rating: 1 out of 5
Order not received and Lagrange does nothing but copy/paste the status in preparation from the post as if I were an idiot... Maybe they will realize there is a problem when they see they are asking for my opinion on an order not received and indicated as in preparation for delivery for several days....
Translated reviews
F
Rating: 4 out of 5
Delivery a bit long if you need the material!
Translated reviews
A
Rating: 4 out of 5
Very satisfied.
Translated reviews
A
Rating: 4 out of 5
Good product, correct
Translated reviews
A
Rating: 4 out of 5
Impeccable delivery, fast.
Translated reviews
A
Rating: 4 out of 5
Clear and simple site. Good order processing.
Translated reviews
A
Rating: 4 out of 5
I found what I wanted, too bad there aren't more flavor choices. Otherwise, I recommend, great taste but a bit long delivery.
Translated reviews
A
Rating: 4 out of 5
Very practical.
Translated reviews
A
Rating: 1 out of 5
Delivery arrived after 3 weeks.
Translated reviews
Response from LAGRANGE
Hello, Thank you for your comment. We are sincerely sorry that your order took 3 weeks to be delivered to you. We shipped your package on 26/09, the day after your order. However, it seems that there were several technical incidents during transport by Colissimo, which is why it was returned to us before we could reship it to you. Despite this delay, we hope that your Lagrange products will bring you complete satisfaction. The Lagrange team.
A
Rating: 4 out of 5
quick and efficient delivery
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Well-designed and intuitive site.
Translated reviews
A
Rating: 1 out of 5
Received order damaged and since then I am still waiting for confirmation of a new one that has still not arrived
Translated reviews
Response from LAGRANGE
Hello, we are sorry that your experience was not positive. Your new product will be shipped to you tomorrow morning. Best regards, The LAGRANGE team
A
Rating: 4 out of 5
Easy to use
Translated reviews
A
Rating: 4 out of 5
Delivery scheduled for Friday, received the following Monday. Order remained blocked at the post office
Translated reviews
A
Rating: 4 out of 5
A slightly more detailed description would be perfect. Top customer service. But the best would be not to have to deal with customer service.
Translated reviews
A
Rating: 4 out of 5
The order is simple and the delivery is fast
Translated reviews
A
Rating: 2 out of 5
The Colissimo post informed me on 7/9 that due to a postal code error, my package n°6A30895043950 regarding my order HYUQWRGAV from 03/09/2023 has been returned to you. I informed your Customer Service at Lagrange by email on 8/9. To this day, I have received no response from you nor the package. It's very concerning when can I expect to receive it
Translated reviews
A
Rating: 4 out of 5
fast shipping and well packaged
Translated reviews
A
Rating: 4 out of 5
Ease of finding spare parts, delivery within the announced deadlines.
One complaint: the ordered seals could have fit in a small padded envelope, but they were shipped in a box that was far too large for the contents. That's why I only give 4 stars.
Translated reviews
One complaint: the ordered seals could have fit in a small padded envelope, but they were shipped in a box that was far too large for the contents. That's why I only give 4 stars.
A
Rating: 2 out of 5
Good
Translated reviews
Response from LAGRANGE
Hello, Thank you for your feedback. See you soon! The Lagrange team
A
Rating: 4 out of 5
Very practical site, good idea to have a discount during the team's vacation
Translated reviews
A
Rating: 4 out of 5
Well-constructed site. I had difficulty finding the accessories page.
Translated reviews
A
Rating: 2 out of 5
Product returned at the beginning of August because delivered late. I informed them that I had purchased another more complete item from them in the meantime. Refund received on that day!!!! Shameful
Translated reviews
Response from LAGRANGE
Hello, We are sorry to hear that your shopping experience on our site did not meet your expectations. Our company was completely closed from July 30 to August 20, 2023, which is why we received your item late, and the refund was also triggered late. The Lagrange team.
A
Rating: 4 out of 5
Everything went very well.
Translated reviews
A
Rating: 1 out of 5
I have no opinion on the subject
Translated reviews
Response from LAGRANGE
Hello, Thank you for your comment.
A
Rating: 4 out of 5
Navigation and search quite easy on the site. Very satisfied with the quick dispatch of the product in very good condition upon arrival.
Translated reviews
A
Rating: 4 out of 5
very clear and easy to use site
Translated reviews
A
Rating: 4 out of 5
There was a problem after my payment, the item was still in the cart. I tried again and ended up with 2 charges on my account. Fortunately, you noticed and I was refunded for the 2nd payment.
Translated reviews
A
Rating: 4 out of 5
Order processed quickly, excellent delivery tracking.
The only downside, the site works poorly with my iPad.
Translated reviews
The only downside, the site works poorly with my iPad.
A
Rating: 4 out of 5
Nothing to complain about the site, very well done.
Translated reviews
A
Rating: 1 out of 5
Did not fit, too small
Translated reviews
Response from LAGRANGE
Good morning, We are sorry to hear that. Do not hesitate to contact our Customer Service here: [email protected] in order to find a solution. Lagrange team.
A
Rating: 4 out of 5
Good product ordered for my mom for her yogurt maker but product too expensive for my taste
Translated reviews
A
Rating: 4 out of 5
clear site
Translated reviews