Customer reviews of LAGRANGE

Bought a cheese maker. The site clearly states that it's okay for plant-based milks. Zero information in the manual. Contact and... I'm waiting... and if it doesn't work, what do I do???

I didn't immediately find the spare part I needed to repair my waffle maker (snap-in socket) because it was mixed among waffle maker accessories on the site pages. I called customer service who quickly sent me the link to the correct page by email.

No navigation issues

No information found on the return of goods. Paid phone contact even though the call does not go through.

serious site

Good except they do not respect delivery times in August

Hello, here is feedback regarding my order of 6 pots of 425 g yogurt flavoring. To start, the product is too sweet. Each pot contains at least 92% sugar! For lemon, it goes up to 99%!!! Following the usage instructions: for half a liter of milk, you need 5 tablespoons of product to have a minimum taste, which represents 64 g of product, or 59 g of sugar: that's huge and way too much for my taste. So, in a 425g pot, 391 g represents sugar, which amounts to €9.58... Sugar is expensive at Lagrange... It's a shame for the sugar because the texture is top-notch. To really get flavor, you have to dose it to the maximum, and thus the sugar content increases. The taste sensation for vanilla and lemon is really very weak. For vanilla, simple organic vanilla sugar makes a difference in taste and appearance because the yogurt is not just white as you can see the vanilla grains. For strawberry, raspberry, peach, and caramel, it's acceptable. I will finish my pots and switch to other sugar-free flavors that the competition offers. Best regards.

No comments

Very good. Just missing recipes with plant-based milks

Good reading of the products, ease of ordering

Very pleasant site to look at but difficult to find certain products

very fast delivery

Nothing to report.

Good navigation on the site, fast and perfect delivery. Content matching my expectations.

Very good, but since then I've been receiving a bit too much advertising for the site!

Order in August. But nothing informs that the service is closed.

Simple site to use. It would be practical if we could easily compare the different versions.

The waffle iron works very well and is very stylish. Too bad the box of the waffle maker is half coated with 'grease', it seems. Even the delivery note is soaked. I will have to store my iron in another box. Too bad for an iron of this price. The delivery was fast.

Perfect

Not clear on the origin of the manufacturing.

Just perfect.

Delivery one day before the scheduled date (without prior information) and heavy package left at the entrance gate (received by an elderly person) without any offer of help. In short, a rushed service from Chronopost.

Very good quality of products.

Fast delivery but it's a shame that the glass yogurt pots I ordered for my yogurt maker are not sold with their lid... I checked, it's mentioned on the site but not clearly enough in my opinion.

It would still be preferable for the power cord to be a bit longer.

For me, Lagrange was the king of small appliances. Oh no!
I bought a tabletop barbecue, it heats slowly, despite the splash guard it splatters everywhere, here on the clothes, horror.
I paid 75 euros.
I can't even give 2 stars
I bought the legs separately, and they don't fit together, it's incredible
I request a full refund including shipping for the barbecue legs

Put even more emphasis on quality, the choice of materials

Everything went very well, quick and efficient. Equipment in good shape, very good waffles.

Good

Very easy to navigate site

Navigation on the site is very simple.

Easy to use. Lacks a bit of photos of the items.

Site very easy to understand. The products I wanted were easy to find.

I ordered a Grill' Pierre® Deluxe for Mother's Day. I received the product on time. Unfortunately, the stone, poorly protected in the package, arrived with broken corners. The product also had a cosmetic defect that should not have passed if it had been properly checked before shipping. Regrettable from a brand that boasts of producing in France. The after-sales service is also not up to par: no response to my complaint after three days. I had to follow up before I could return my product. My order is dated May 24, my complaint from May 29, and today is June 10 and I still do not have my order. Satisfying the customer is not Lagrange's priority.

good

nothing to say

Satisfied

Very good site

Had no problem ordering, as far as I remember

Readable practical