LAGRANGE consistently delivers on product reliability and thoughtful design, with customers noting sturdy construction, easy maintenance, and features that enhance usability, such as clear manuals, ergonomic handling, and adaptable plates. Delivery stands out for speed and careful packaging, with many customers reporting on-time, intact shipments and protective packaging that keeps contents secure. The product range inspires confidence through consistent quality and practical extras, including compatible spare parts, innovative flavors for yogurts, and reliable performance across devices like waffle makers and planchas. Overall, customers highlight a seamless shopping experience, from precise descriptions and quick fulfillment to supportive service and clear, user-friendly operation.
..for the delivery, I was not warned that it had arrived but it arrived on a Saturday and I think it was up to Colissimo to notify me but it arrived well within the deadlines.
Translated reviews
S
Stephanie R.
Rating: 4 out of 5
following a purchase from 31/01/2025
Fast, well packaged but very bulky, product conforms to good quality.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
J
Jacques L.
Rating: 4 out of 5
following a purchase from 30/01/2025
Very easy to use site
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
O
Olivier H.
Rating: 4 out of 5
following a purchase from 10/02/2025
Hello, it would be good to specify if your waffle plates are dishwasher safe or what is the best way to clean them. And a few small recipes would be welcome. Best regards. O.H.
Translated reviews
Response from LAGRANGE
Hello, We advise against putting your plates in the dishwasher. To clean them, you can use a soft sponge with a little dish soap and dry them with a cloth. You will find several recipes here: https://lagrange.fr/fr/module/cookrecipe/categorypage?id_category=22 as well as on our social networks :) We wish you a great day! Marie
D
Danielle M.
Rating: 4 out of 5
following a purchase from 11/02/2025
always good products - too bad some scents are being discontinued (peach) - nothing to say about fast delivery, well-prepared package
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
A
Amandine P.
Rating: 4 out of 5
following a purchase from 08/02/2025
The plates are functional and non-stick. The size is a bit odd (rectangular) so not necessarily suitable for all loaves of bread. The price is high for plates, in addition to the price of the basic appliance.
Translated reviews
N
Nadine M.
Rating: 4 out of 5
following a purchase from 07/02/2025
Very fast delivery. Item a bit expensive.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
H
Hubert H.
Rating: 4 out of 5
following a purchase from 03/02/2025
The brand of the family waffle maker for 4 generations!
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Pascal D.
Rating: 4 out of 5
following a purchase from 02/02/2025
Missing article easily found on the Lagrange website with correct delivery.
Translated reviews
H
Heloise R.
Rating: 4 out of 5
following a purchase from 21/01/2025
Small bubbles barely noticeable on the device's shell. I did not expect the plates to be non-dishwasher safe.
Good quality material.
Translated reviews
F
Frederic P.
Rating: 2 out of 5
following a purchase from 20/01/2025
The bowl of my blender cracked on the first use while making soup
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. We are sorry, your bowl may have been defective... I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
M
Michel R.
Rating: 4 out of 5
following a purchase from 09/01/2025
Some updates need to be made
Translated reviews
I
Isabelle C.
Rating: 4 out of 5
following a purchase from 09/01/2025
I am satisfied with my order.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
A
Alex B.
Rating: 4 out of 5
following a purchase from 02/01/2025
Good. I like the mention 'In stock' or 'Unavailable'. Fast and careful shipping.
Translated reviews
G
Gerard R.
Rating: 4 out of 5
following a purchase from 28/12/2024
Nothing to report.
Translated reviews
N
Nicolas G.
Rating: 4 out of 5
following a purchase from 22/12/2024
A bit too much harassment to give a review. Let us do it if we wish.
Translated reviews
G
Gerard F.
Rating: 4 out of 5
following a purchase from 23/11/2024
Easily found on the site a set to save a bit (waffle maker and plate sets)
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
N
Nadine D.
Rating: 4 out of 5
following a purchase from 05/01/2025
Delivery a bit long
Translated reviews
E
Emmanuelle F.
Rating: 4 out of 5
following a purchase from 30/12/2024
Satisfied
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
Marcel B.
Rating: 4 out of 5
following a purchase from 29/12/2024
This was our first direct order from your site. Shipping and receipt without problem. I regretted that there was no discount even minimal for the case where we took several devices: we were considering taking 2x4 rather than 1x8.
Translated reviews
R
Roger B.
Rating: 4 out of 5
following a purchase from 28/12/2024
For the sake of economy, why heat both accesses when one is enough in some cases, on the TOASTER? Thank you for your response. R.Bonnet Nantes
Translated reviews
B
Beatrice L.
Rating: 4 out of 5
following a purchase from 17/12/2024
Package well packaged, received on the agreed date
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
L
Laurent F.
Rating: 4 out of 5
following a purchase from 21/12/2024
Order of the part on the site and delivery. Perfect! However, I think the connector of the waffle maker is too fragile or too exposed.
Translated reviews
E
Eve L.
Rating: 4 out of 5
following a purchase from 16/12/2024
Quick and easy search
Translated reviews
E
Enzo V.
Rating: 4 out of 5
following a purchase from 12/12/2024
In perfect condition
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
Marie H.
Rating: 4 out of 5
following a purchase from 14/12/2024
I bought the refurbished pierrade. Very happy. Note that the raclette was missing and one of the plate's fixings is broken. But that doesn't affect the use!
Translated reviews
E
Eric M.
Rating: 4 out of 5
following a purchase from 10/12/2024
too few technical characteristics
Translated reviews
A
Aude M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Super simple and quick for the order. And especially a very good packaging.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Pauline D.
Rating: 1 out of 5
following a purchase from 12/12/2024
One star because we cannot give less... This is our second purchase, Lagrange was synonymous with quality and durability for us, what a disappointment!!! Upon receiving our order (which was supposed to be a Christmas gift), we had the unpleasant surprise of discovering a raclette service in deplorable condition, one wonders if we were really sent a new device?! The packaging and protections were intact, so it is not a delivery problem. The cooking plate is scratched, the cooking stone is damaged in two places, small broken pieces of plastic floating at the bottom of the box, the heating plate is deformed and touches the plastic base (super dangerous!), all these defects must have been present before shipping... In short, unacceptable and disrespectful towards customers, especially given the price!! Of course, we sent an email to customer service as soon as we received the order to request a return and a refund, but we are still waiting for their response for 2 weeks... To date, still no solution!! This confirms the little consideration regarding customer satisfaction, in short, run away!
Translated reviews
Response from LAGRANGE
Hello, We are sincerely sorry for the experience you had with your order. What you describe does not reflect the quality and service standards we uphold at Lagrange for nearly 70 years. Your feedback alerts us to several points that require immediate attention. To quickly resolve this situation, we invite you to contact us again Ingrid via our dedicated customer satisfaction address: [email protected], or by phone at 04 78 86 40 40. We will do everything possible to prioritize your request. We hope you will give us the opportunity to regain your trust. Again, our apologies for this situation and thank you for taking the time to share your feedback with us. The Lagrange team
E
Edith N.
Rating: 4 out of 5
following a purchase from 12/12/2024
Great waffle maker, it's perfect.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
J
Jean-Pierre D.
Rating: 1 out of 5
following a purchase from 08/12/2024
Order not received. No response to the message left on their contact. To be avoided.
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who handles our customer service so that she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
L
Laetitia P.
Rating: 4 out of 5
following a purchase from 14/12/2024
I would like to change my purchase, the plates do not fit. Other than that, I am satisfied. Best regards.
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. I invite you to contact Ingrid who handles our customer service so that she can assist you. Here is her email address: [email protected] We wish you a great day! Marie
R
Richard D.
Rating: 4 out of 5
following a purchase from 14/12/2024
Another Lagrange utensil in my kitchen and it works wonderfully. A small downside is that the additional plates are relatively expensive, hence my rating of 4.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
Christophe E.
Rating: 4 out of 5
following a purchase from 12/12/2024
Nothing to report.
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
O
Odile C.
Rating: 4 out of 5
following a purchase from 09/12/2024
item meets my request
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
Chabrier S.
Rating: 4 out of 5
following a purchase from 14/12/2024
Very fast bookstore, very good item, very happy
Translated reviews
Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Patrick C.
Rating: 2 out of 5
following a purchase from 14/12/2024
Raclette service arrived defective, one of the glass plate supports is broken, no piece in the packaging box, so the problem lies in the manufacturing or packaging line, so the quality control leaves much to be desired!
I am willing to buy made in France products, provided that manufacturing, safety, durability, etc. are up to standard, ....
So during the holidays, I who wanted to treat myself and my guests, it was a failure, I had to change the menu, very big disappointment.
I am waiting for the _08 January reopening of the LAGRANGE factory for the follow-up
Translated reviews
Response from LAGRANGE
Hello, Thank you for your message. We are sincerely sorry, there must have been a problem during transport. I invite you to contact Ingrid who takes care of our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
L
Lysiane B.
Rating: 4 out of 5
following a purchase from 29/11/2024
Functional site
Translated reviews
M
Marie-Jose G.
Rating: 4 out of 5
following a purchase from 06/12/2024
Satisfied, easy order and fast delivery
Translated reviews
S
Sylvain S.
Rating: 4 out of 5
following a purchase from 12/12/2024
Well-designed device, top design. Small downside, the power cord could have been oriented towards the outside of the device.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 