Customer reviews of LAGRANGE

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9,6 /10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews

Summary of reviews

The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.

Reviews 1, 2 and 5 stars

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JEAN-MARC G.
Rating: 5 out of 5
following a purchase from 13/11/2023
Ergonomic site, efficient delivery. The Lagrange Super 2 traditional waffle maker works very well. You quickly get the hang of it, and it's super easy to use. The cast aluminum plates do not stick: I only needed to oil them once to make 20 waffles. Top-notch! To my knowledge, this is the only waffle maker on the market offering plates without non-stick coating, thus without PFAS (PTFE, PFOA, etc.), which are eternal pollutants and ultra-toxic. See the investigation by Le Monde on this subject: 'Eternal Pollutants: Map of Europe Contamination by PFAS'. The link: https://www.lemonde.fr/les-decodeurs/article/2023/02/23/polluants-eternels-explorez-la-carte-d-europe-de-la-contamination-par-les-pfas_6162942_4355770.html?lmd_medium=al&lmd_campaign=envoye-par-appli&lmd_creation=ios&lmd_source=default
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. We are also delighted that you like our historic Super 2 waffle maker! Have a great day and see you soon at LAGRANGE Marie
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ANNE MARIE G.
Rating: 5 out of 5
following a purchase from 27/11/2023
Everything went well, delivery was neat
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ISABELLE D.
Rating: 5 out of 5
following a purchase from 27/11/2023
Effective tracking of spare parts
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Didier A.
Rating: 5 out of 5
following a purchase from 24/11/2023
Easy to find what suits us
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ANITA B.
Rating: 1 out of 5
following a purchase from 25/11/2023
Very good site
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JEAN-ROCH S.
Rating: 5 out of 5
following a purchase from 27/11/2023
Easy-to-use site with a great promotion for placing an order
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CHRISTELLE B.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect
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JUMAIRE P.
Rating: 5 out of 5
following a purchase from 24/11/2023
Easy to use for choosing the product and accessories
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JEROME D.
Rating: 5 out of 5
following a purchase from 26/11/2023
Quality and service are top-notch
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JACQUES G.
Rating: 1 out of 5
following a purchase from 27/11/2023
Very long shipping times, next time I will order from AMAZON
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Response from LAGRANGE
Hello, Thank you for your comment. As mentioned on our site in recent days, we have indeed been victims of our success during the Black Friday period. Please know that all the staff of our SME were mobilized to ship orders as quickly as possible, but despite these efforts, there were indeed delays in deliveries. We hope that despite this setback, you will be fully satisfied with our products. The Lagrange team.
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ANNE-JOSE B.
Rating: 5 out of 5
following a purchase from 25/11/2023
Everything went well from the order to the receipt.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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SYLVIANE L.
Rating: 5 out of 5
following a purchase from 26/11/2023
Fast and compliant delivery. No problem
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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MUSTAPHA R.
Rating: 5 out of 5
following a purchase from 26/11/2023
Happy with the product and the service!!!!
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Response from LAGRANGE
Hello, We are delighted that your experience with LAGRANGE has been positive for you! Thank you very much, Marie
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AMÉLIE F.
Rating: 2 out of 5
following a purchase from 26/11/2023
Product received with more than 2 weeks delay....
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Response from LAGRANGE
Hello, We were indeed victims of our success during Black Friday, which is why delivery times were longer than usual. Please know that all the staff of our SME have been mobilized to ship orders as quickly as possible. We sincerely apologize for this setback and hope you will be fully satisfied with your order. The Lagrange team.
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JEAN MICHEL D.
Rating: 5 out of 5
following a purchase from 26/11/2023
Great, customer service is attentive, package received on time following my request. I recommend.
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BÉATRICE B.
Rating: 2 out of 5
following a purchase from 24/11/2023
It is not easy to find the references of the pans corresponding to the raclette machine.
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NICOLAS M.
Rating: 5 out of 5
following a purchase from 26/11/2023
Good product, good service.
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
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CATHERINE D.
Rating: 5 out of 5
following a purchase from 26/11/2023
Simple and quick, excellent order tracking
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
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LAURENCE V.
Rating: 5 out of 5
following a purchase from 26/11/2023
very good service
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CLODINE D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Great brand!!! So happy
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! Best regards, Marie
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Laurent H.
Rating: 5 out of 5
following a purchase from 27/11/2023
Always of very good quality.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. Best regards, Marie
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Nadege D.
Rating: 5 out of 5
following a purchase from 26/11/2023
Everything is very good
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BRUNO G.
Rating: 1 out of 5
following a purchase from 26/11/2023
Broken pots, poorly packaged parcel. Reported by email to Lagrange --- no response
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Response from LAGRANGE
Hello, We are sincerely sorry for this inconvenience. I have informed Ingrid from customer service about the problem you are experiencing, so she can find the best solution for you. Best regards, Marie
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ROLAND J.
Rating: 5 out of 5
following a purchase from 26/11/2023
Top!
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GUILLAUME D.
Rating: 5 out of 5
following a purchase from 27/11/2023
Heats very well
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
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FRÉDÉRIQUE B.
Rating: 5 out of 5
following a purchase from 25/11/2023
Perfect
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LÉA C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Easy to navigate the site.
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
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ANNIE R.
Rating: 5 out of 5
following a purchase from 25/11/2023
Perfect
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SERENA W.
Rating: 5 out of 5
following a purchase from 25/11/2023
impeccable packaging, delivery time a bit long,
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JULIEN L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very clear site and order tracking
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
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VÉRONIQUE L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very good.
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BERNARD P.
Rating: 1 out of 5
following a purchase from 25/11/2023
discrepancy between the information on the homepage of the site and the reality of an order
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Response from LAGRANGE
Hello, We are sincerely sorry that your experience was not positive. The Lagrange team.
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CHRISTINE L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very easy
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NELLY J.
Rating: 5 out of 5
following a purchase from 25/11/2023
It's a gift for Christmas and the package arrived in perfect condition. Thank you
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
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ERIC T.
Rating: 5 out of 5
following a purchase from 03/12/2023
simple, quick and efficient
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LÉO A.
Rating: 5 out of 5
following a purchase from 19/11/2023
Beautiful product. I chose it because it has no coating. It would be necessary for me to post a review in two years. I have the raclette!
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EVELYNE L.
Rating: 5 out of 5
following a purchase from 18/11/2023
Very good
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THIERRY M.
Rating: 5 out of 5
following a purchase from 19/11/2023
Nothing to report, no problem
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CECILE C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast and well packaged
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
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ELISE M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Simple site to use
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