Customer reviews of LAGRANGE

9,6 /10

Based on 6 353 published reviews

5 5 561 88% 4 476 7% 3 151 2% 2 61 1% 1 104 2%

Summary of reviews

LAGRANGE consistently delivers on product reliability and thoughtful design, with customers noting sturdy construction, easy maintenance, and features that enhance usability, such as clear manuals, ergonomic handling, and adaptable plates. Delivery stands out for speed and careful packaging, with many customers reporting on-time, intact shipments and protective packaging that keeps contents secure. The product range inspires confidence through consistent quality and practical extras, including compatible spare parts, innovative flavors for yogurts, and reliable performance across devices like waffle makers and planchas. Overall, customers highlight a seamless shopping experience, from precise descriptions and quick fulfillment to supportive service and clear, user-friendly operation.

Reviews 1, 2 and 5 stars

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Jacques G.

Published on 14/12/2023 à 11h22 following a purchase from 27/11/2023

Very long shipping times, next time I will order from AMAZON

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Response from LAGRANGE Published on 14/12/2023

Hello, Thank you for your comment. As mentioned on our site in recent days, we have indeed been victims of our success during the Black Friday period. Please know that all the staff of our SME were mobilized to ship orders as quickly as possible, but despite these efforts, there were indeed delays in deliveries. We hope that despite this setback, you will be fully satisfied with our products. The Lagrange team.

Anne-Jose B.

Published on 14/12/2023 à 00h26 following a purchase from 25/11/2023

Everything went well from the order to the receipt.

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Response from LAGRANGE Published on 14/12/2023

Hello, Thank you very much for your positive feedback! Best regards, Marie

Sylviane L.

Published on 13/12/2023 à 21h22 following a purchase from 26/11/2023

Fast and compliant delivery. No problem

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Response from LAGRANGE Published on 14/12/2023

Hello, Thank you very much for your positive feedback! Best regards, Marie

Mustapha R.

Published on 13/12/2023 à 15h48 following a purchase from 26/11/2023

Happy with the product and the service!!!!

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Response from LAGRANGE Published on 14/12/2023

Hello, We are delighted that your experience with LAGRANGE has been positive for you! Thank you very much, Marie

Amélie F.

Published on 13/12/2023 à 15h18 following a purchase from 26/11/2023

Product received with more than 2 weeks delay....

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Response from LAGRANGE Published on 13/12/2023

Hello, We were indeed victims of our success during Black Friday, which is why delivery times were longer than usual. Please know that all the staff of our SME have been mobilized to ship orders as quickly as possible. We sincerely apologize for this setback and hope you will be fully satisfied with your order. The Lagrange team.

Jean Michel D.

Published on 13/12/2023 à 14h20 following a purchase from 26/11/2023

Great, customer service is attentive, package received on time following my request. I recommend.

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Béatrice B.

Published on 13/12/2023 à 13h59 following a purchase from 24/11/2023

It is not easy to find the references of the pans corresponding to the raclette machine.

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Nicolas M.

Published on 13/12/2023 à 13h44 following a purchase from 26/11/2023

Good product, good service.

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you for your positive feedback. Best regards, Marie

Catherine D.

Published on 13/12/2023 à 12h58 following a purchase from 26/11/2023

Simple and quick, excellent order tracking

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you very much for your positive feedback. Best regards, Marie

Laurence V.

Published on 13/12/2023 à 12h58 following a purchase from 26/11/2023

very good service

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Clodine D.

Published on 13/12/2023 à 12h31 following a purchase from 06/12/2023

Great brand!!! So happy

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you very much for your positive feedback! Best regards, Marie

Laurent H.

Published on 13/12/2023 à 12h16 following a purchase from 27/11/2023

Always of very good quality.

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you very much for your positive feedback. Best regards, Marie

Nadege D.

Published on 12/12/2023 à 16h49 following a purchase from 26/11/2023

Everything is very good

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Bruno G.

Published on 12/12/2023 à 14h58 following a purchase from 26/11/2023

Broken pots, poorly packaged parcel. Reported by email to Lagrange --- no response

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Response from LAGRANGE Published on 13/12/2023

Hello, We are sincerely sorry for this inconvenience. I have informed Ingrid from customer service about the problem you are experiencing, so she can find the best solution for you. Best regards, Marie

Roland J.

Published on 12/12/2023 à 12h41 following a purchase from 26/11/2023

Top!

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Guillaume D.

Published on 12/12/2023 à 12h39 following a purchase from 27/11/2023

Heats very well

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you for your positive feedback. Best regards, Marie

Frédérique B.

Published on 11/12/2023 à 19h48 following a purchase from 25/11/2023

Perfect

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Léa C.

Published on 11/12/2023 à 17h54 following a purchase from 24/11/2023

Easy to navigate the site.

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you for your positive feedback. Best regards, Marie

Annie R.

Published on 11/12/2023 à 16h26 following a purchase from 25/11/2023

Perfect

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Serena W.

Published on 11/12/2023 à 14h38 following a purchase from 25/11/2023

impeccable packaging, delivery time a bit long,

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Julien L.

Published on 11/12/2023 à 12h36 following a purchase from 25/11/2023

Very clear site and order tracking

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Response from LAGRANGE Published on 13/12/2023

Hello, Thank you for your positive feedback. Best regards, Marie

Véronique L.

Published on 11/12/2023 à 12h23 following a purchase from 25/11/2023

Very good.

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Bernard P.

Published on 11/12/2023 à 11h30 following a purchase from 25/11/2023

discrepancy between the information on the homepage of the site and the reality of an order

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Response from LAGRANGE Published on 11/12/2023

Hello, We are sincerely sorry that your experience was not positive. The Lagrange team.

Christine L.

Published on 10/12/2023 à 22h09 following a purchase from 25/11/2023

Very easy

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Nelly J.

Published on 10/12/2023 à 18h32 following a purchase from 25/11/2023

It's a gift for Christmas and the package arrived in perfect condition. Thank you

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Response from LAGRANGE Published on 11/12/2023

Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!

Eric T.

Published on 10/12/2023 à 17h55 following a purchase from 03/12/2023

simple, quick and efficient

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Léo A.

Published on 10/12/2023 à 17h48 following a purchase from 19/11/2023

Beautiful product. I chose it because it has no coating. It would be necessary for me to post a review in two years. I have the raclette!

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Evelyne L.

Published on 10/12/2023 à 11h50 following a purchase from 18/11/2023

Very good

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Thierry M.

Published on 10/12/2023 à 11h48 following a purchase from 19/11/2023

Nothing to report, no problem

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Cecile C.

Published on 09/12/2023 à 22h49 following a purchase from 24/11/2023

Fast and well packaged

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Response from LAGRANGE Published on 11/12/2023

Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!

Elise M.

Published on 09/12/2023 à 18h07 following a purchase from 24/11/2023

Simple site to use

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Florence L.

Published on 09/12/2023 à 15h32 following a purchase from 24/11/2023

Pleasant site, well explained. Order received in a timely manner. I highly recommend.

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Evelyne V.

Published on 09/12/2023 à 14h24 following a purchase from 20/11/2023

Intuitive site, good product descriptions, impeccable delivery tracking, delivery date respected

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Mathis K.

Published on 09/12/2023 à 12h04 following a purchase from 17/11/2023

10 very good

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Jean-Claude N.

Published on 09/12/2023 à 09h44 following a purchase from 16/11/2023

Item as described and delivery times respected. One small regret, there is no way to deliver to a relay in Belgium.

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Annie C.

Published on 07/12/2023 à 20h40 following a purchase from 24/11/2023

GOOD SITE

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Laurent G.

Published on 07/12/2023 à 18h24 following a purchase from 25/11/2023

very good

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Frederic B.

Published on 07/12/2023 à 17h42 following a purchase from 24/11/2023

Navigation on the site is clear, the information is correct. No surprises!

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Francois H.

Published on 07/12/2023 à 17h15 following a purchase from 25/11/2023

Nice range of products

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Response from LAGRANGE Published on 11/12/2023

Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!

Nathalie D.

Published on 07/12/2023 à 15h32 following a purchase from 24/11/2023

Very good site. Easy exchange. Fast shipping

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