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P
Rating: 5 out of 5
No issues
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Customer reviews of LAGRANGE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
Summary of reviews
The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Order delivered quickly
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Yes. It's perfect for my yogurts
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A
Rating: 5 out of 5
Product as described works well Fast delivery I am satisfied with my purchase
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L
Rating: 5 out of 5
Very satisfied with the product.
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C
Rating: 5 out of 5
Very happy with my purchase, and very satisfied
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C
Rating: 5 out of 5
No review because it's a Christmas gift so not tried. Fast delivery and in good condition, thank you
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A
Rating: 5 out of 5
Delivery time respected. Item well packaged and in accordance with the description. Completely satisfied with my order.
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M
Rating: 5 out of 5
Very serious receipt Very quickly and well packaged, I recommend
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F
Rating: 5 out of 5
Perfect waffles
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A
Rating: 1 out of 5
Incredible! I received the wrong waffle maker and an assortment of plates for both the correct and incorrect waffle maker. Customer service is slow and does not pay attention to the explanations given in the complaint (for example, the shipping address that has changed in the meantime). I will have to waste time going to ship the products received by mistake and wait for my order again. What a disappointment!
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Response from LAGRANGE
Hello,
Thank you for your feedback.
We are sincerely sorry for this order preparation error and for the inconveniences caused, especially the time lost and the complicated exchanges with customer service. This is obviously not the experience we wish to offer. The current period can be particularly busy, which can unfortunately lead to errors and longer processing times, but this does not excuse the situation you describe.
We invite you to contact our customer service again via the form on lagrange.fr so that your case can be taken up with care and an appropriate solution can be proposed to you as soon as possible.
We wish you a very good day.
The Lagrange team.
Thank you for your feedback.
We are sincerely sorry for this order preparation error and for the inconveniences caused, especially the time lost and the complicated exchanges with customer service. This is obviously not the experience we wish to offer. The current period can be particularly busy, which can unfortunately lead to errors and longer processing times, but this does not excuse the situation you describe.
We invite you to contact our customer service again via the form on lagrange.fr so that your case can be taken up with care and an appropriate solution can be proposed to you as soon as possible.
We wish you a very good day.
The Lagrange team.
E
Rating: 5 out of 5
Very fast shipping, very efficient customer service!
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H
Rating: 5 out of 5
Always very happy with Lagrange.
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L
Rating: 5 out of 5
Perfect shopping experience
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C
Rating: 5 out of 5
Perfect! Efficient sales service.
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V
Rating: 5 out of 5
ALL IN COMPLIANCE AND FAST DELIVERY. IMPECCABLE
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S
Rating: 5 out of 5
Fast shipping compliant
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L
Rating: 5 out of 5
in line with my expectations
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E
Rating: 5 out of 5
Package received on time and in good condition.
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M
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied with my purchase. Deep pan, very practical. The bottom plate for placing the pans on hold is very well thought out
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P
Rating: 5 out of 5
Very good purchase, I finally found the multifunction mixer I was looking for
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J
Rating: 5 out of 5
Very satisfied with the Evolution raclette machine!
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I
Rating: 5 out of 5
product not unpacked because it is a Christmas gift.
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D
Rating: 5 out of 5
The waffle maker is of excellent quality. One regret is the absence of a switch that forces you to unplug the waffle maker to turn it off while it is still hot
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J
Rating: 5 out of 5
Very serious house and very respectful of its clients.
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P
Rating: 5 out of 5
Perfect thank you
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P
Rating: 5 out of 5
perfect
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F
Rating: 5 out of 5
Perfect delivery and the product meets my expectations! Very good rating therefore ...
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C
Rating: 5 out of 5
Package received, everything meets expectations, products of exceptional quality
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P
Rating: 5 out of 5
quality
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J
Rating: 5 out of 5
fast delivery and in perfect condition nothing to say
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A
Rating: 2 out of 5
Unfortunately, I received a damaged yogurt maker. A replacement device was promised, but it has not arrived until today.
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N
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Always good material from a French company
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L
Rating: 5 out of 5
Fast shipping
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D
Rating: 5 out of 5
the delivery was very fast, thank you
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S
Rating: 5 out of 5
No-frills device, solid, efficient. The waffles don't stick. The device is easy to clean. The quality we wish to find everywhere
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E
Rating: 5 out of 5
First yogurt test successful. Can't wait to continue and test the curd.
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