Hello,
We are truly sorry for this disappointing experience. Forgetting a cable, taking time to respond, and not meeting service expectations... this is not what we want you to experience.
We completely understand your frustration, and we thank you for letting us know. Your feedback is valuable: it helps us improve to avoid making these mistakes again.
If this is not resolved yet, please do not hesitate to reach out to us at
[email protected]: we will do everything to correct the situation as quickly as possible.
Thank you for your feedback,
The LAGRANGE team