Customer reviews of LAGRANGE

Still not delivered after 15 days

A glass jar was broken during transport.

It is a gift that the person received well but has not yet used.

the delivery with colissimo was long and unreliable

you offer different pizza cooking methods but how to do if you do not provide the different recipes; your booklet lacks recipes regarding all the cooking proposals

The product is supposed to be intended for yogurt makers "4596XX" (mine is a "459603") but it is too tall: the lid does not close, the "steam" effect does not work.

Regarding online purchase, packaging, and material, I have absolutely nothing to say. However, either the Lagrange site, or Colissimo, or possibly both, have been hacked because I received a very realistic spam during the estimated delivery period of the package.

I realize 3 days after buying on your site that on your Amazon store the complete device, that is to say with the waffle plates, croque-monsieur and panini, costs less than the model I bought on your site and that I have not managed to contact customer service! This is definitely the last time I buy from Lagrange.

Carton arrived damaged, the lemon flavor pot broken, I lost half of the pot.

I find it petty that the pots are sold without lids.

A broken yogurt pot in many pieces upon receipt of the package.

It's a pity that the stone doesn't have a groove to hold the dripping grease. A power of 1400 W would be preferable.

Disappointed with the purchased device

Disappointed with my order because one of the two pans has a chip of ceramic in the inner corner. You should check your products before shipping them.

The item does not correspond at all to the selected device.

The presentation of the product on the site is questionable; one might imagine that the lid is included. This is not the case. And it is not sold separately; in short, this purchase is unusable.

Hello, I still have not received my order.

Having to get angry to receive the entirety of the order is a shame

One of the delivered products (refurbished blender) does not work.

Incomplete package

Defective product

No, I am not happy. A week after my purchase, the crepe maker had dropped by 20€. I don't find that normal.

The splash guard lid is missing. I sent you an email to report it. No response!

Quality product but during use, the horrible smell that comes out raises doubts about the composition of the plastics used!!! Acrid solvent smell??? It's a shame.

Raclette device received, but it trips the circuit breaker. Returned but no follow-up.

Device does not work upon receipt

Incomplete order. Packaging a bit light for the weight of such a device.

Package arrived very quickly at the requested pickup point. Huge cardboard packaging for a waffle needle. The product arrived in perfect condition and will allow us to make our first waffles following the purchase of the Lagrange waffle maker. We can't wait. Thank you for everything.

The device did not work and has been returned

Very disappointed, I have lemon and exotic fruits and it has no taste. Very very disappointed

Timely delivery and great design. Very good result and flawless function. In particular, the ceramic pans are super. Unfortunately, one of the plastic nipples for holding the top glass plate broke.

The waffle maker was well packaged, in a box with polystyrene blocks. However, there was nothing between the plates of the waffle maker or the 2 additional plates to protect them from rubbing against each other during transport. Thus, there are scratches on some of the 3 sets of plates ordered. Could you tell me if you can proceed with an exchange of the damaged plates? Thank you.

I still have not received the package even though it was scheduled for Friday the 19th. I left without it, on vacation, at friends' where I was supposed to give it on 12/26.

Poorly fixed heating rod of the raclette device

Hello, incomplete box, the plates for the croque monsieur are not included

The stone of the pierrade is chipped

Damaged package

I received a waffle maker when I ordered a raclette machine; this is unacceptable! It is a gift for Christmas which is in 6 days!

I never received my order.

I bought the "tarti waffles"; I prepared the batter and when I plugged in the device, my circuit breaker tripped. I changed the outlet, same issue. The next day I plugged it back in and after 1 second of heating, my circuit breaker tripped again. Dangerous device, the AI responded. I should have ordered online, for example on Amazon; it is true that I am not the only one having this problem. I am disappointed and no longer believe that buying French is a guarantee of quality. I contacted the AI which responded: Dangerous, defective device, do not plug it back in. After that, I went online and I am not the only one. I should have ordered online but not directly from Lagrange. I am very disappointed and doubt that buying French is a guarantee of quality.