The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Very easy navigation on the site. Order tracking and delivery without any issues. We are informed throughout the package's journey. I appreciate this efficiency.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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EVE P.
Rating: 4 out of 5
following a purchase from 05/06/2024
Site well adapted for navigation on a computer, less so on a smartphone
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Response from LAGRANGE
Hello, Thank you for your message. Our website does not work perfectly on mobile and tablet, we are currently working on fixing these issues to have a fully functional site in a few months. Thank you for your understanding, Marie
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PHILIPPE A.
Rating: 3 out of 5
following a purchase from 30/05/2024
does not work on iPad
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Response from LAGRANGE
Hello, Thank you for your message. Our website does not work perfectly on mobile and tablet, we are currently fixing these issues to have a fully functional site in a few months. The Lagrange team.
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ISABELLE T.
Rating: 4 out of 5
following a purchase from 01/06/2024
Good.
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JULIE T.
Rating: 4 out of 5
following a purchase from 25/05/2024
Navigation on the site was easy and met my expectations. I bought plates for my waffle maker; all the products sold are of very good quality, I recommend. I received my package 1 day early. However, the cardboard packaging for shipping clearly leaves something to be desired. No cardboard box but flaps of cardboard held together by some tape, and no bubble wrap or anything to cushion the boxes inside. Fortunately, the products were not damaged.
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take your comments regarding the packaging of your parcel into account. We wish you a great day! Marie
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AMANDINE C.
Rating: 3 out of 5
following a purchase from 05/05/2024
No difficulties but one piece of information seems a bit hard to see and I made an additional purchase that I could have avoided. I feel like I got a bit tricked.
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JOSIANE G.
Rating: 4 out of 5
following a purchase from 17/05/2024
Easy navigation on the site, the delivery time is correct and the packaging is perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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GUY P.
Rating: 3 out of 5
following a purchase from 16/05/2024
Nothing to report 1
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DOMINIQUE B.
Rating: 4 out of 5
following a purchase from 11/05/2024
GOOD PRESENTATION.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NOLLAN F.
Rating: 4 out of 5
following a purchase from 03/05/2024
Reliable
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CHRISTINE D.
Rating: 1 out of 5
following a purchase from 04/05/2024
Did not receive my order!!!!
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who handles our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
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JEAN S.
Rating: 4 out of 5
following a purchase from 06/05/2024
GOOD - The ordered items arrived in good condition. However, I would like to point out that the package arrived to me 'reconditioned by the post', meaning it was opened or damaged during transit. Perhaps some attention on the packaging issue?
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BOURGUET A.
Rating: 1 out of 5
following a purchase from 26/04/2024
It's a shame that the plates are already fixed in the 'packs'. I would have liked to take a 'pack' of Liège waffle / croque monsieur / grill-panini. It's a pity. So I can't fully enjoy the other plate offers or otherwise spend more like I did and not have exactly what I want...
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DOMINIQUE G.
Rating: 4 out of 5
following a purchase from 02/05/2024
Shipping packaging received perfectly. Refurbished product like new. To see after use
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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Philippe R.
Rating: 4 out of 5
following a purchase from 01/05/2024
very good at this level
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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NOËLLIE G.
Rating: 4 out of 5
following a purchase from 02/05/2024
The package was repackaged by the post office
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Response from LAGRANGE
Hello, The package must have been damaged during transport, which is why the Post Office had to re-tape it. We wish you a nice day! Marie
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FOUAD B.
Rating: 3 out of 5
following a purchase from 21/04/2024
correct
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OLIVIER B.
Rating: 4 out of 5
following a purchase from 25/04/2024
superb product but a downside regarding the packaging, one support is broken, too bad
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who takes care of our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
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christophe V.
Rating: 4 out of 5
following a purchase from 22/04/2024
Good except a small recipe would be a plus
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FEAR D.
Rating: 3 out of 5
following a purchase from 22/04/2024
Simple to use site, sober. Fast shipping. However, the box of the device was not secured in the shipping carton. Given the weight of the raclette device, the shipping carton was very damaged upon receipt. Big issue with the packaging...
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during the packaging of your product. We take your feedback into account to improve for future shipments. We wish you a great day! Marie
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MARTINE M.
Rating: 4 out of 5
following a purchase from 09/04/2024
easy access
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CATHERINE M.
Rating: 3 out of 5
following a purchase from 18/04/2024
Refurbished product at a very attractive price but the stone is damaged
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who takes care of our customer service so that she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
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Joëlle D.
Rating: 4 out of 5
following a purchase from 26/03/2024
The Lagrange site, nothing to complain about.
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VÉRONIQUE S.
Rating: 4 out of 5
following a purchase from 01/04/2024
Perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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BLONDEL H.
Rating: 4 out of 5
following a purchase from 01/04/2024
I did not see the site.
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ELODIE B.
Rating: 3 out of 5
following a purchase from 28/03/2024
Shipping costs are exorbitant, especially just to get some caps or other containers back.
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GIER J.
Rating: 3 out of 5
following a purchase from 14/03/2024
Like all commercial sites, absolutely non-informative
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ERIC P.
Rating: 4 out of 5
following a purchase from 24/03/2024
Intuitive site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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CATHERINE A.
Rating: 4 out of 5
following a purchase from 04/03/2024
Order delivered on time, well packaged and in good condition
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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ANNIE D.
Rating: 4 out of 5
following a purchase from 13/03/2024
It's a pity that we can't buy just this waffle maker
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MIREILLE P.
Rating: 4 out of 5
following a purchase from 29/02/2024
A bit expensive, but at least the replacement accessories are exactly identical to the originals.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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JEAN LUC L.
Rating: 4 out of 5
following a purchase from 27/02/2024
SUPERB DEVICE
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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THOMAS P.
Rating: 4 out of 5
following a purchase from 11/03/2024
Fast shipping
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
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DANIELE L.
Rating: 4 out of 5
following a purchase from 09/03/2024
ONE OF THE ITEMS DOES NOT FIT
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CHRISTOPHE G.
Rating: 4 out of 5
following a purchase from 28/02/2024
Easy to use
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GIONNET R.
Rating: 4 out of 5
following a purchase from 26/02/2024
Nothing to report
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AURÉLIEN G.
Rating: 4 out of 5
following a purchase from 24/02/2024
The site is clear, only the navigation in the recipes lacks clarity (a filter by device would really be a plus).
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Response from LAGRANGE
Hello, Thank you very much for your feedback. We take your advice into consideration. Best regards, Marie
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MARC D.
Rating: 4 out of 5
following a purchase from 23/02/2024
Good
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ELISABETH G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Apparently a good French brand
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback. We wish you a great day! Marie
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Brigitte B.
Rating: 4 out of 5
following a purchase from 09/02/2024
correct
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