Customer reviews of LAGRANGE

Very good product, and cheaper on the Lagrange site than with the retailers near my home. I would just note the lack of information regarding the status of the order until shipment.

lack of indication on refurbished products

Package received 12 days after the order is a bit long... Very nice product, however, it's a pity that no spatula was provided with it, and it's unfortunate that the resistance does not heat very well on the side.

Very good but the only Colissimo option to our home is a disaster.

The yogurts are very good. Haven't tried the cheese molds yet. Just a small note about the lid, the grip is not optimal, it slips from the fingers.

Good

Efficient and high-performing waffle maker. It's a pity that the plates cannot be put in the dishwasher.

Happy with the delivery and the product even though I thought that for the Liège waffles the molds would be in 2 parts on the plate! Thicker waffles But I recommend Lagrange

excellent

The device works perfectly. However, a small scratch was present on the top. Too bad for a device bought new...

Hello Regarding the order and the shipping I take away one star because I ordered the waffle maker on 28.12.2025 to receive it on 7.01.2026. No information on the site that it would not ship between December 28 and 2.01.2026. I had to call several times on January 5 to finally reach the person in charge of shipping. She had difficulty telling me that my waffle maker would be sent on the 5th, so the day of my call. I finally received it on January 7, 2026. I tried them the same day and regarding the device nothing to say it is perfect. Perfect Belgian waffle and top croque monsieur.

Good products that deserve better packaging

Hello, after several exchanges and mishaps (package blocked by the carrier), I was able to receive the ordered product, thanks to the Lagrange sales team and their professionalism. Unfortunately, the lid of the pizza oven was slightly dented! We had to disassemble and straighten it. But it works perfectly.

Order of a refurbished product, which works perfectly, and is super convenient to use. However, the shipping and transport times were very long.

Good product. However, no communication regarding the tracking of the package, no information on its departure date. Package arrived very late due to Colissimo issues, no reaction when I reported the good delivery.

My plates work but the cooking is uneven... what is the purpose of the piece delivered alongside??

Quality product, well packaged. However, the order was placed very shortly before the holidays and took longer than expected to be delivered.

The plates do not fit on my waffle maker.

It's a shame that the product is made in China (PRC)

One nuance: there is a bit too much sugar in the flavors.

Timely delivery and great design. Very good result and flawless function. In particular, the ceramic pans are super. Unfortunately, one of the plastic nipples for holding the top glass plate broke.

The device is great but for waffles, on one side the cooking and shape are perfect but on the other side, the shape and cooking are not great. I followed exactly what was noted. If there is another tip for cooking, I am interested. As for the waffles, the recipe and the result at the end of cooking are great. Thank you

I still have not received the package even though it was scheduled for Friday the 19th. I left without it, on vacation, at friends' where I was supposed to give it on 12/26.

Product conforms to the order. Only the delivery time was a bit longer than announced.

Perfect

Order placed on a serious and fast site

Poorly fixed heating rod of the raclette device

Very good device meets our expectations but delivery a bit long otherwise top thanks

Summary operating information in the user manual. No explanations on the different times (heating time before flipping, flipping and vague cooking time)

Your dough recipe is too thick

I have not yet tested the product but I am sure it will be very good. I give it a 3 because I do not understand why the delivery company you work with did not deliver where I requested. I had to ask someone to drive me there. It was supposed to be delivered near my home, to a place I pass by twice a day. It really annoyed me.

I could not benefit from a 10% discount for my first purchase because I did not see this possibility at the time of ordering. It should have been proposed more clearly before payment.

The stone of the pierrade is chipped

Very good

TB

Damaged package

I received a waffle maker when I ordered a raclette machine; this is unacceptable! It is a gift for Christmas which is in 6 days!

I never received my order.

I bought the "tarti waffles"; I prepared the batter and when I plugged in the device, my circuit breaker tripped. I changed the outlet, same issue. The next day I plugged it back in and after 1 second of heating, my circuit breaker tripped again. Dangerous device, the AI responded. I should have ordered online, for example on Amazon; it is true that I am not the only one having this problem. I am disappointed and no longer believe that buying French is a guarantee of quality. I contacted the AI which responded: Dangerous, defective device, do not plug it back in. After that, I went online and I am not the only one. I should have ordered online but not directly from Lagrange. I am very disappointed and doubt that buying French is a guarantee of quality.

Too bad the panini plates were not available and could not be ordered at the same time even if the delivery of the plates could have been different.