English 
B
Rating: 4 out of 5
Very satisfied. The weight of the waffle maker is much lighter than the one I had 30 years ago.
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Customer reviews of LAGRANGE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 6 195 published reviews
Summary of reviews
The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Reviews 1, 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Satisfied.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
I
Rating: 4 out of 5
Very good.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Rating: 4 out of 5
Fast and careful delivery.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
A
Rating: 4 out of 5
Perfect.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
C
Rating: 4 out of 5
As always, very good material
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J
Rating: 3 out of 5
The order was not simple, certainly due to the Black Friday period.. the site was not updating, product amounts were incorrect, and the phone reception for order service was lacking.
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A
Rating: 4 out of 5
Delivery a bit long but as expected. The crepe maker is a wonder. Used for long hours even outside at a Christmas market. Impeccable results.
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G
Rating: 3 out of 5
The product is good but the presentations on the sites are complex. It is difficult on the Lagrange site to know the color of the waffle maker. It is also difficult to choose the waffle and waffle model and the color. As a result, I wanted a gray model and received a beige-sand product. Hence my disappointment and dissatisfaction..
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry that the color does not suit you... I invite you to contact Ingrid who takes care of our consumer service so that she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
Y
Rating: 4 out of 5
Delivery without problems. However, the winter garden raclette was more beautiful but the site did not specify if the top served as a hot plate. Too bad because in doubt I did not dare to choose this even more beautiful model!
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N
Rating: 4 out of 5
Good
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
J
Rating: 4 out of 5
Very satisfied on all points.
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F
Rating: 4 out of 5
Large capacity for 4 sandwiches and quick cooking.
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K
Rating: 1 out of 5
Package received in poor condition with impacts on the box.
The product is not even protected in the box, it looks like refurbished!
I preferred to order directly from the brand's site for more security, but apparently it's not better...
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The product is not even protected in the box, it looks like refurbished!
I preferred to order directly from the brand's site for more security, but apparently it's not better...
A
Rating: 4 out of 5
Product not yet tested which will be given as a Christmas gift.
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C
Rating: 4 out of 5
Hello, I sent an email to Lagrange over a week ago, I have no response.
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J
Rating: 4 out of 5
Material conforms and of quality.
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C
Rating: 4 out of 5
No issues ordering, delivery within the indicated time. It's a shame there wasn't an effort for a discount for Black Friday
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J
Rating: 4 out of 5
The only problem comes from Chronopost, which canceled the delivery more than once without any reason.
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J
Rating: 3 out of 5
I still haven't been able to retrieve my invoice on your site (process not clear for a novice) Can you send it to me by email Thank you
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J
Rating: 3 out of 5
Nothing to report.
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L
Rating: 4 out of 5
We are a bit disappointed with the pans sold as ceramic when they are painted white...
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Response from LAGRANGE
Hello, Our pans are made of aluminum with a ceramic coating. Therefore, there is no Teflon or paint. It is important to use wooden utensils to avoid damaging the ceramic coating. I remain at your disposal, Best regards, Marie
J
Rating: 3 out of 5
Package damaged and waffle maker box also punctured. Since the delivery is in a parcel locker, it is not possible to make an immediate complaint.
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who handles our consumer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
M
Rating: 4 out of 5
Order received quickly. It's a gift, so the item hasn't been unpacked.
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S
Rating: 1 out of 5
Still not delivered after several follow-ups.
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F
Rating: 4 out of 5
Good, on time and in order. Perfect package!
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J
Rating: 3 out of 5
Hello, the shipping box had a hole as well as the waffle maker box. The delivery being in a locker, impossible to make a complaint according to your criteria. Regards, Mr. Camus.
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N
Rating: 4 out of 5
Order a bit long but items conform to the description.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
P
Rating: 4 out of 5
Not tested yet, but meets my expectations
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
M
Rating: 4 out of 5
Perfect
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
F
Rating: 4 out of 5
Sometimes difficult to find your way among the myriad of accessories.
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Response from LAGRANGE
Hello, Thank you for your feedback. We take your comments into account to continuously improve. We wish you a great day! Marie
J
Rating: 4 out of 5
I need more details on the dimensions of waffles depending on the plate set.
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Response from LAGRANGE
Hello, Thank you for your feedback. We take your comments into account to continuously improve. We wish you a great day! Marie
J
Rating: 4 out of 5
I am happy, a little extra for the waffle maker would be to indicate the dimensions of the waffles depending on which set of plates.
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Response from LAGRANGE
Hello, Thank you for your feedback. We take your comments into account to continuously improve. We wish you a great day! Marie
C
Rating: 1 out of 5
Not received and I sent an email to understand and no response to my question
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Response from LAGRANGE
Hello, Thank you for your message. We are sorry, there must have been a problem during transport. I invite you to contact Ingrid who handles our customer service so she can find the best solution for you. Here is her email address: [email protected] We wish you a great day! Marie
P
Rating: 4 out of 5
Simple and practical navigation.
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
F
Rating: 3 out of 5
Missing the dimensions of the pans when we want to use them as replacements for Tefal ones. They are a bit larger but still fit in my stone grill/raclette.
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J
Rating: 4 out of 5
Delivery as described
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
S
Rating: 4 out of 5
GOOD
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
G
Rating: 4 out of 5
A fairly practical and intuitive site
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Response from LAGRANGE
Hello, Thank you very much for your positive feedback! We wish you a great day! Marie
Z
Rating: 4 out of 5
I only regret the lack of communication after the order was confirmed, no one replied to my email about the delivery time
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