The online store LAGRANGE is praised for its rapid delivery, with many customers noting that their orders arrived in a short timeframe and in excellent condition. The efficient and clear ordering process contributes to a positive shopping experience, making it simple for customers to browse and purchase products. The quality of the items is frequently highlighted, with various products such as waffle makers, yogurt makers, and ovens receiving commendations for their performance and usability.
Hello, Thank you for your positive feedback. Best regards, Marie
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ANNIE R.
Rating: 5 out of 5
following a purchase from 25/11/2023
Perfect
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SERENA W.
Rating: 5 out of 5
following a purchase from 25/11/2023
impeccable packaging, delivery time a bit long,
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JULIEN L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very clear site and order tracking
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Best regards, Marie
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VÉRONIQUE L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very good.
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BERNARD P.
Rating: 1 out of 5
following a purchase from 25/11/2023
discrepancy between the information on the homepage of the site and the reality of an order
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Response from LAGRANGE
Hello, We are sincerely sorry that your experience was not positive. The Lagrange team.
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CECILE D.
Rating: 3 out of 5
following a purchase from 25/11/2023
10 days to prepare an order for a device... 🤖 their wholesaler made in France must be in China
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Response from LAGRANGE
Hello, we are sincerely sorry that your experience was not positive. Indeed, there was a delay in the shipments of packages from Black Friday, which was also stated on our website. Lagrange is a French SME and more specifically from Vourloise (a village next to Lyon), most of our products are manufactured in Rhône-Alpes and assembled here in our premises. We are committed to offering quality products, durable products, and especially easy-to-use products, all with the aim of promoting conviviality and moments of sharing. We are, once again, sorry for this abnormally long delivery time. The Lagrange team.
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CHRISTINE L.
Rating: 5 out of 5
following a purchase from 25/11/2023
Very easy
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NELLY J.
Rating: 5 out of 5
following a purchase from 25/11/2023
It's a gift for Christmas and the package arrived in perfect condition. Thank you
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
E
ERIC T.
Rating: 5 out of 5
following a purchase from 03/12/2023
simple, quick and efficient
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LÉO A.
Rating: 5 out of 5
following a purchase from 19/11/2023
Beautiful product. I chose it because it has no coating. It would be necessary for me to post a review in two years. I have the raclette!
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EVELYNE L.
Rating: 5 out of 5
following a purchase from 18/11/2023
Very good
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THIERRY M.
Rating: 5 out of 5
following a purchase from 19/11/2023
Nothing to report, no problem
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BENJAMIN R.
Rating: 3 out of 5
following a purchase from 24/11/2023
Ergonomic site, secure purchase and clear and regular notifications to follow the steps of the transaction. However, the delivery service leaves much to be desired: not delivered to the chosen relay point but to a different location, on the opposite side of the city, while 50 other closer points were available.
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Response from LAGRANGE
Hello, Thank you for your comment. Unfortunately, the decision to reassign your package to another pickup point is beyond our control. This decision is made by the carrier when the initially selected pickup point is overloaded. However, we hope that you will be fully satisfied with our products. The Lagrange team.
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CECILE C.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast and well packaged
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
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ELISE M.
Rating: 5 out of 5
following a purchase from 24/11/2023
Simple site to use
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FLORENCE L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Pleasant site, well explained. Order received in a timely manner. I highly recommend.
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EVELYNE V.
Rating: 5 out of 5
following a purchase from 20/11/2023
Intuitive site, good product descriptions, impeccable delivery tracking, delivery date respected
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MATHIS K.
Rating: 5 out of 5
following a purchase from 17/11/2023
10 very good
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JEAN-CLAUDE N.
Rating: 5 out of 5
following a purchase from 16/11/2023
Item as described and delivery times respected. One small regret, there is no way to deliver to a relay in Belgium.
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RÉGIS D.
Rating: 3 out of 5
following a purchase from 11/11/2023
Difficult site to visit, not very clear / poor navigation
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Response from LAGRANGE
Hello, Thank you for your comment. We are actively working to improve the customer experience on our site. We hope that you will still be satisfied with our products. The Lagrange team.
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ANNIE C.
Rating: 5 out of 5
following a purchase from 24/11/2023
GOOD SITE
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LAURENT G.
Rating: 5 out of 5
following a purchase from 25/11/2023
very good
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FREDERIC B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Navigation on the site is clear, the information is correct. No surprises!
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FRANCOIS H.
Rating: 5 out of 5
following a purchase from 25/11/2023
Nice range of products
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
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NATHALIE D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good site. Easy exchange. Fast shipping
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NELLY L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Fast delivery
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MICHEL B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Well-designed site, allowing the purchase of original accessories to replace used ones.
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Response from LAGRANGE
Hello, Thank you for your positive feedback. Have a nice day and see you soon at Lagrange!
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CHRISTELLE V.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very pleasant site and easy access. Thank you for the Black Friday discount
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Christian B.
Rating: 5 out of 5
following a purchase from 17/11/2023
Order, easy payment. Delivery within the expected timeframe. A technical problem during the order was resolved efficiently and quickly.
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ARNAUD L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Really great experience. Good communication and timely delivery. Nothing to say, I will return
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Fatima B.
Rating: 5 out of 5
following a purchase from 24/11/2023
very good; good quality; I recommend
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DAVID R.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very easy to consult site and very quick order
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RENAUD N.
Rating: 3 out of 5
following a purchase from 20/11/2023
The website provides the expected services. The preparation time for the shipment seemed unusually long. (About 4 working days if I remember correctly) (the delivery then took place within a normal timeframe)
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SYLVIE N.
Rating: 5 out of 5
following a purchase from 22/11/2023
Easy access site
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CORINNE D.
Rating: 5 out of 5
following a purchase from 24/11/2023
Serious and efficient
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ISABELLE L.
Rating: 5 out of 5
following a purchase from 24/11/2023
Very good product and solid
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Eric A.
Rating: 5 out of 5
following a purchase from 24/11/2023
I would like to report that I ordered 7 products online and each time the packaging boxes for transport are sometimes very damaged. I hope the packages are not thrown into the trucks. The product's packaging box is also sometimes damaged.
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DOMINIQUE M.
Rating: 5 out of 5
following a purchase from 24/11/2023
very good product
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NICOLAS J.
Rating: 5 out of 5
following a purchase from 24/11/2023
Just the box was not in good condition upon receipt
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